Vacancies at Telesure Investment Holdings (TIH)

The Outbound Sales Manager contributes to the organisational goals by managing and coaching Sales Consultants to achieve business goals

Specification

• To oversee and manage the outbound teams and function in line with company goals, objectives, policies and procedures.

To Ensure Accurate Management Information

• Analysis on trends
• Day to day reporting
• Monthly reporting
• Build, maintain and manage effective relationships with all internal and external stakeholders.
• To ensure compliance with all necessary fit and proper requirements.
• To implement, drive and monitor group strategy and operational efficiency.
• Maximisation of customer retention.
• Responsible for all aspects of staff resourcing, succession planning, management and development, ensuring the right people are in place to support service delivery, achieving production and performance targets at all times.

Level Of Education
Requirements

• Matric / Grade 12/ SAQA Accredited Equivalent*
• Tertiary Qualification* SAQA Accredited Equivalent* (Please detail the qualification)
• (Depending on the role, must be detailed in all job profiles and job adverts ) Financial Sector Conduct Authority (FSCA) competency
• Disclaimer
• *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
• #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

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The Broker Business Development Consultant contributes to the organisational goals by building, maintaining and enhancing relationships with new and possibly existing traditional broker binder holders and/or key broker accounts in order to ensure profitable sales growth in this market

Specification

• Executing on the broker sales strategy to achieve targeted financial results through personal engagement of brokers that offer new business development opportunities.
• Deliver new business development sales targets.
• Responsible for establishing and implementing adequate marketing strategies for Broker Marketing in support of new business development.
• Responsible for continuously assessing competitive products in the marketplace and offering suggestions on product enhancements to ensure that products compete successfully in the marketplace in this segment.
• Ensure that possible constraints for brokers are constantly assessed and that ideas for improvement are given to business using fact based evidence to enhance growth and ‘deal making’ opportunities.
• Effectively escalate Broker complaints and issues to support structures and ensure speedy resolution.
• Where relevant, effectively manage the entire broker binder holder’s portfolio, including but not limited to sales, leads, closing, cancelations, premium income, and claims ratios in line with business objectives and compliance requirements.
• To ensure broker binder holders and/or key brokers are continuously up to date with regards to training, products and processes in order to drive sales and ensure adherence to business and statutory requirements.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on TCF principles in alignment with regulatory requirements

Essential

Requirements

• Grade 12 (Standard 10) with University Entrance (NQF4). SAQA Accredited Equivalent
• Regulatory Examination and relevant short term personal lines and business qualifications (e.g. Business Insurance).
• All relevant FAIS requirements.
• #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA
• SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
• #Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Desirable

• B.Com/Higher Diploma or equivalent business related qualification.

Essential

• At least 4-6 years’ experience in one or more of the following:
• Sales, marketing, insurance.

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The Key Account Manager contributes to the organisational goals by consistently maintaining, developing and operationally managing the relationships with both new and existing partners to encourage new and repeat business opportunities.

Specification
Build strong relationships with strategic partners with a goal to contribute in sustaining and growing the business to achieve long-term success.

Essential

Requirements

• Grade 12 (Standard 10) with University Entrance (NQF4)
• A relevant 3-year degree / diploma, preferably in Marketing
• 3 – 5 years account management experience within a marketing environment
• 3 – 5 years’ experience in the Vehicle Warranty industry

Desirable

• Relevant experience with in the Financial Services Industry

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• Liaise and ensure continuous communication on disputes referred from the applicable platforms on a verbal and written basis within the set time frames provided by their offices
• Defend the organisations reasoning to the applicable platforms where and when required
• Manage and maintain disputes including the drafting of legal responses, listening to evidence and making decisions regarding disputes; as well as the issuing of instructions to attorneys regarding summons received and all correspondence with attorneys where and when required
• Ensure all work meets operational, technical and financial results and/ or targets
• Ensure up to date knowledge of applicable platforms
• Ensure up-to-date knowledge of organisational procedures and philosophies
• Build and maintain relationships within the organisation and applicable platforms
• Liaise with attorneys and/or applicable platforms to negotiate the best possible fee/settlement
• Conduct research into legal acts and make recommendations to management as required
• Keep abreast of all relevant legislation as well as best practice and apply accordingly
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on TCF principles in alignment with regulatory requirements

Essential

Requirements

• Grade 12 (Standard 10) with University Entrance (NQF4)

Desirable

• RE compliant
• FAIS compliant
• Relevant legal/business degree/diploma

Essential

• 2-3 years’ experience in a legal/dispute environment
• 2-3 years’ experience in the insurance industry

Desirable

• Legal background within an insurance industry
• Legal practice experience