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  • Posted: Jun 30, 2022
    Deadline: Not specified
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    The University of Pretoria is a multi-faculty research-intensive university that has remained among the top South African universities in research output and impact. UP is also the top producer of graduates in the country. With campuses in Pretoria and its surrounds, as well as in the country’s economic hub, Johannesburg, UP is conveniently situated...
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    Communications Manager - Future Africa Institute

    Responsibilities
    The successful incumbent will be responsible for, but not limited to, the following:

    • Formulate, implement, and coordinate Future Africa’s communications strategy and workplan in collaboration with the Future Africa Management team;
    • Generate content and/or edit content relating to all Future Africa activities and events, in alignment with Future Africa and the University’s strategies and goals;
    • Support Research Chairs, Project Leads, and Future Africa Campus Operations with communications, including branding and marketing;
    • Ensure all marketing, branding, and communications are compliant and in line with relevant policies, strategies and protocols as set by the University of Pretoria;
    • Formulate, implement, and coordinate Future Africa’s multimedia strategy, including print, online, social media, and broadcast, in collaboration with the Future Africa management team;
    • Develop and enable opportunities and materials to promote Future Africa’s image, reputation and transformative research/transdisciplinary agenda, while engaging with all stakeholders and service providers;
    • Be on point with relationships related to the communications functions – both internal and external, and routinely update and report to the Future management team;
    • Identify potential news worthy media opportunities, including stories, commentaries, interviews, blogs, editorials and articles that engage Future Africa leaders and experts to enhance the reputation and image of Future Africa and the transformative research/transdisciplinary agenda;
    • Prepare marketing and media related budgets in collaboration with the Future Africa management team, and ensure all projects and operational costs remain within budget;
    • Manage and coordinate the Future Africa website, including vendor relationship, content, and stakeholder networks and engagement;
    • Develop a vision for growth of Future Africa’s Communications function, including a communications team, aligned to Future Africa’s growth trajectory;
    • Any other responsibilities and duties assigned by Future Africa management.

    Minimum Requirements

    • Relevant Bachelor’s degree (three years) in Marketing/Communications/Public Relations/Journalism or related;
    • A minimum of 4 years’ experience in:
    1. Media or public relations, and marketing;
    2. Managing relationships with agencies/third parties and stakeholder engagement;
    • A valid driver’s licence.

    Required Competencies (skills, Knowledge And Behavioural Attributes)

    • Excellent knowledge of communications;
    • Excellent computer skills (Word, Excel, PowerPoint);
    • Strong social media experience and savvy;
    • Excellent language and communication/presentation skills (written and spoken);
    • Excellent writing skills;
    • Strong interpersonal skills;
    • Ability to work under pressure and after hours;
    • Attention to detail;
    • Ability to maintain confidentiality;
    • Ability to work independently with minimal supervision;
    • Understanding of science and academic work.

    Added Advantages And Preferences

    • Honours degree in Marketing/Communications/Public Relations/Journalism ;
    • Management qualification;
    • Project management qualification;
    • Five years’ experience in:
    1. A large institution, preferably a higher education institution;
    2. Data analytics of digital media channels;
    • Proven established relationships with media/journalists;
    • Membership with:
    1. The Marketing Association of South Africa;
    2. The Digital Media and Marketing Association;
    3. The Public Relations Institute of Southern Africa;
    • Verbal and written comprehension of French.

    Closing Date: 13th, July 2022

    go to method of application »

    Senior Officer: Residence Placements - Department of Residence Affairs and Accommodation

    Job Purpose
    To ensure that the allocated functions and duties are aligned and executed to support the University and the Department of Residence Affairs and Accommodation’s mission, with the emphasis on team work and client service.

    Responsibilities
    The successful candidate’s responsibilities will include, but are not limited to:

    Student residence placements:

    • Manage undergraduate/postgraduate student recruitment and placement functions, enquiries, and student residence accounts of allocated residences in line with placement policies and related procedures;
    • Update and process information on Residence PeopleSoft system;
    • Plan the availability of accommodation for students;
    • Extract reports from Residence PeopleSoft system for the provision of lists and reports to House Committees, Heads of Residences, Building Coordinators;

    Client service and communication:

    • Review and update existing communications regularly;
    • Collect information and compile, information leaflets as needed;
    • Proof reading of correspondence, publications, etc;
    • Adjust procedures and processes to enable improved communication to undergraduate/postgraduate students;

    Accounts and finances:

    • Attend to enquiries with regards to accounts, and resolving general financial enquiries and calculations;
    • Attend to first escalation disputes, and if not able to resolve, refer to manager;
    • Follow-up on open rooms to ensure the full utilization of capacity to prevent financial loss;

    General administration and enquiries:

    • File and draw documentation and management information;
    • Attend to general enquiries as pertaining to the specific divisions within the department;
    • Liaise with students, Heads of Residences, Coordinators: Residence Facilities, public, guests in residences, other institutions, suppliers, client’s parents etc.

    Minimum Requirements

    • Relevant Bachelor’s, degree with two years’ experience in: OR
    • Relevant National Diploma, with four years’ experience in:
    1. Residence/housing placement at an academic or other corporate accommodation establishment;
    2. Client service environment and managing enquiries;
    3. Administration;
    4. Financial experience, including accounts and resolving financial queries;
    5. Quality control of all formats of correspondence;
    6. Project planning;
    7. Reservation and placement of guests.

    Required Competencies (skills, Knowledge And Behavioural Attributes)

    • Knowledge of:
    1. University admission policies;
    2. University residence placement policies and processes;
    3. Client service practices;
    4. Student finance and accounts processes;
    • Computer literacy (MS Word, Excel, PowerPoint, e-mail and web applications);
    • Tertiary sector database systems;
    • Online platforms and applications;
    • Exceptional ability to communicate;
    • Strong interpersonal skills;
    • Ability to establish and maintain effective partnerships and relationships with people in a multi-cultural environment, with sensitivity and respect for diversity;
    • Team work acumen;
    • Ability to work under pressure.

    Added Advantages And Preferences

    • A valid driver’s licence.
    • Two years' experience in a tertiary housing/residence placement environment which involved the handling of general and escalated student and guest queries.

    Closing Date: 6th, July 2022

    Method of Application

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