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  • Posted: Sep 9, 2024
    Deadline: Not specified
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    At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
    Read more about this company

     

    Catering Manager - Cape Town

    Education and Experience required:

    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
    • Minimum 3 Years of experience of progressive/kitchen management is compulsory.
    • Experience working within budget guidelines to deliver results is compulsory.
    • High Volume, complex foodservice operations experience is highly desirable.

     Knowledge, Skills and Competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining.
    • Knowledge of South African and industry-specific laws.
    • Customer Service Skills.
    • Management Skills.
    • Communication Skills.
    • Exceptional Functions Skills.
    • Ability to balance the budget and save on soft costs.
    • Computer literate.

     Key areas of responsibility:

    • Managing daily operations of the assigned unit.
    • Implementation of the production process.
    • Managing food/labour costs
    • Overall understanding of HACCP.

    go to method of application »

    Project Manager (Food & Catering Industry)

    Education and Experience required:

    • Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred
    • Minimum of 5 years hospital catering experience is vital
    • Experience in highly commercial and sensitive markets is compulsory
    • Project Management experience in a hospitality/catering industry would be an advantage
    • Implementation of change programmes, unit mobilization experience is advantageous
    • Experience of working within brand guidelines to deliver results 
    • Experience in costing, budgets, forecasts and invoicing is advantageous
    • Proven experience in managing successful departments/teams
    • Driver’s License is required

    Knowledge, Skills and Competencies:

    • Knowledge of the catering environment
    • Knowledge of South African and industry-specific laws
    • Customer service skills
    • Management skills
    • Communication skills
    • Ability to arrange exceptional functions
    • Ability to balance the budget and save on soft costs
    • Ability to draft and extract reports
    • Profit improvement skills an absolute must

     Key areas of responsibility:

    • Managing daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations
    • Implementation of the food production process
    • Provide great quality service to clients
    • Manage the execution of creative functions
    • Menu planning, standardisation, adoption and costing
    • Monitor the kitchen to ensure the cooks are using standardized recipes and quality of food is of the highest standard
    • Managing the Food GP’s as per the budgeted targets
    • Managing the unit’s budgets to ensure that the budgeted targets are met monthly
    • Implementation of minimum & maximum stock levels to controls stock days
    • Managing the HSE daily to ensure all records are up to date
    • Managing People (i.e. staffing – workforce planning, payroll administration, leave management, performance management)
    • Managing Customer Experience (through surveys and using data to improve the service offering)
    • Strict management of service levels to client SLA

    go to method of application »

    Ward Hostess

    Education and Experience required:

    • Matric
    • Working experience in Hospitality environment
    • Customer Service experience
    • Min of 2 years’ experience in the same role

     Knowledge, Skills and Competencies:

    • Customer service and communications skills
    • Knowledge of basic mathematics
    • Good analytical skills

    Key areas of responsibility:

    • To provide a friendly and professional service to all customers and clients
    • You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
    • To support the Unit Manager in all areas in order to deliver a great customer experience.
    • To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
    • Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.

    go to method of application »

    Catering Manager - Umhlanga

    Education and Experience required:

    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
    • Minimum 3 Years of experience of progressive/kitchen management is compulsory.
    • Experience working within budget guidelines to deliver results is compulsory.
    • High Volume, complex foodservice operations experience is highly desirable.

     Knowledge, Skills and Competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining.
    • Knowledge of South African and industry-specific laws.
    • Customer Service Skills.
    • Management Skills.
    • Communication Skills.
    • Exceptional Functions Skills.
    • Ability to balance the budget and save on soft costs.
    • Computer literate.

     Key areas of responsibility:

    • Managing daily operations of the assigned unit.
    • Implementation of the production process.
    • Managing food/labour costs
    • Overall understanding of HACCP.

    go to method of application »

    Kitchen Supervisor - Umhlanga

    Education and Experience required:

    • Matric is essential
    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
    • Minimum 2 Years’ experience of progressive/kitchen management is compulsory
    • Experience with stock control, ordering and receiving

    Knowledge, Skills and Competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining
    • Knowledge of South African and industry specific laws
    • Management Skills
    • Communication Skills
    • Computer literate

    Key areas of responsibility:

    • Oversee smooth operation of kitchen production
    • Maintain consistency for all menu items
    • Assist with monitoring inventory and communicating needs to the catering manager

    go to method of application »

    Coffee Shop Manager

    Education and Experience required:

    • Relevant tertiary qualification in hospitality, catering or hotel management
    • Minimum 3 Years’ experience in a similar supervisory position
    • Experience working with function or events is desirable

    Knowledge, Skills and Competencies:

    • Computer literate
    • Knowledge of South African Industry specific laws
    • Exceptional interpersonal skills both in person and by telephone, with high professionalism and excellent written and spoken English
    • Good communication skills
    • Customer service skills
    • Ability to manage multiple projects and work assignments
    • Develop innovative ideas to deliver a first-class service

    Key areas of responsibility:

    • Daily planning and operation of the front of house team
    • Deal with enquiries or queries in a proactive and efficient manner
    • To deliver a consistent, first class, customer focused service to clients.

    go to method of application »

    Junior Catering Manager - Grabouw

    Education and Experience required:

    • Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
    • Minimum 2 Years of experience of kitchen management is compulsory.
    • Experience working within budget guidelines to deliver results is compulsory.
    • High volume, complex foodservice operations experience is highly desirable.

     Knowledge, Skills and Competencies:

    • Knowledge of the catering environment ranging from fine dining to restaurant dining.
    • Knowledge of South African and industry-specific laws.
    • Customer Service Skills.
    • Management Skills.
    • Communication Skills.
    • Ability to balance the budget and save on soft costs.
    • Computer literate.
    • Strong food skills
    • Ability to come up with innovated Menu’s

      Key areas of responsibility:

    • Managing daily operations of the assigned unit.
    • Implementation of the production process.
    • Managing food/labour costs
    • Overall understanding of HACCP.

    Method of Application

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