Vacancies Available at Postbank (SOC) Ltd

Job Responsibilities 

• Laws / legislation: Draft, research, advise and revise 
• Litigation: Manage the process and draft court proceedings 
• Intellectual property / Trademarks: Register and renew 
• Information Technology and Communication Agreements 
• Properties: Register transfers and cancel bonds, Commercial Leases. 
• Contracts: Draft, vet, negotiate, revise and advise 
• Claims / collections: Debt collection and advise 
• Corporate, Company & IT Law: Research and advise 
• Due Diligence and Procurement Support: Research and advise 
• Ensure the efficient management, control, compliance and reporting of the function/resources in accordance with the stipulations of the PFMA, BCEA, fraud prevention and risk management principles, legislation, corporate governance, Delegation of Powers, company policies, processes, regulations, etc. 
• Extensive knowledge and practical application of banking law, finance, and regulatory requirements applicable to banks and financial institutions, including the Banks Act, FSRA, FIC Act, PoPIA, etc. 
• Regulatory law and legislative research
• Administrative law 
• Provision of reasoned legal opinions  

Qualifications and Experience 

• LLB, B. Proc, B. Juris or similar recognised Law Degree. NQF 7 
• Admitted as attorney/advocate. 
• Minimum of 5 years’ post-admission legal experience, of which at least 3 years must have been in the banking or financial services sector (corporate banking, regulatory compliance, or financial services law). 
• Demonstrable experience in applying the Public Finance Management Act (PFMA) within a state-owned entity or similar environment. 

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Job Responsibilities 
Data Analysis and Modeling: 

• Apply data mining techniques, statistical analysis, and build high-quality machine learning models. 
• Develop predictive and prescriptive models to enhance strategic and competitive advantage. 
• Integrate machine learning models with business decisions to improve products, sales, and customer experience.  

Collaboration and Mentorship: 

• Partner with internal teams and third-party data providers to expand available datasets. 
• Provide technical mentoring and coaching to junior data scientists. 
• Collaborate with business units to leverage data science in decision-making processes. 

Innovation and Technology: 

• Explore opportunities in disruptive new technologies to foster a data-centric culture. 
• Solve key challenges related to data linkage and digitization. 

Governance and Compliance: 

• Ensure adherence to data risk management standards and policies. 
• Play an active role in the creation, implementation, and maintenance of robust model governance. 

Community Building: 

• Actively contribute to the creation of a data science community within the organization by sharing knowledge and skills. 

Qualifications, Knowledge and Experience 
Qualification:

• Degree in Computer Science, Statistics, Applied Mathematics, or a related field.  

Experience:

• Proven experience as a Data Scientist or similar role, with at least 5 years in a senior data position. 
• Solid understanding of machine learning techniques and algorithms, such as regression, classification, clustering, and deep learning 

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Job Responsibilities 

• Collaborate with cross-functional teams, including marketing, operations, IT, and compliance, to ensure seamless product delivery and implementation. 
• Develop the product strategy and roadmap (detailed product and project plan) to ensure seamless execution and clear product direction 
• Develop new products based on strategic priorities, revenue opportunities, industry experience, idea generation, company technological capability, staff resources, and site and marketplace research 
• Optimize and analyze product performance and respond quickly to diagnose and correct any problems 
• Manage product lifecycle and submit plans relevant parties for lifecycle-related development and retirement activities 
• Monitors product development at predefined checkpoints to assure compliance with requirements, functional specifications and market strategy; reports status to Management Team and recommends risk mitigation strategies 
• Work with Business Development, marketing and sales to assess opportunities that have product definition implications to ensure a revenue-generating offering 
• Conduct market research to identify customer needs, market trends, and competitive offerings, particularly for underserved and unbanked populations. 
• Develop a user experience and offering that exhibits an expertise with respect to the competitive offerings, from both a user and advertiser perspective, to ensure the product is competitive with the market. 
• Build, lead, and mentor a high-performing product management team, fostering a culture of innovation, collaboration, and excellence. 
• Ensure the efficient management, control, compliance and reporting of the function / resources in accordance with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, company policies, processes, regulations, Delegation of Authority, etc. 
• Develop and manage budgets for product development, marketing, and operational initiatives.

Role Requirements: 
Qualifications:

• Applicable Post Graduate Degree (NQF 8) in Commerce/Science or Engineering. A recognised MBA will be an added advantage.  

Experience:

• Minimum of 10 years of experience in product management within the banking or financial services industry, with at least 5 years in a senior leadership role 
• Fulfil the terms of FAIS, any related legislation or regulation and any guidelines or regulations issued by the Financial Sector Conduct Authority (FSCA) 
• Computer literacy – Microsoft Office package (MS Word, Excel, PowerPoint, Outlook) 

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Job Responsibilities 
Strategic Alignment 

• Support the Board in setting the strategic direction by providing relevant information and ensuring a set timeline for strategic setting and review in line with applicable legislation. 
• Facilitate communication of strategy to relevant stakeholders and regulators 
• Advise the Board on applicable laws and regulations applicable to the strategic direction of Postbank. 

Corporate Governance 

• Develop, implement, and maintain effective corporate governance policies and procedures in accordance with applicable legislation and corporate governance best practice. 
• Ensure Compliance with the Memorandum of Incorporation 

Board Support and Administration 

• Prepare the Annual Calendar for Board and Committee meetings. 
• Coordinate and organise Board and Committee meetings, including preparing agendas, minutes and board packs. 
• Serve as a liaison between board members and management, facilitating communication and ensuring timely dissemination of information. 
• Coordinate the Board induction and training of board members on their duties and responsibilities. Keep the board abreast of the changes in laws and regulations affecting Postbank and ensure compliance thereto. 
• Prepare and file statutory returns and disclosures required by the Companies Intellectual and Property Commission (CIPC). 
• Provide Board of Directors and Executive Committee with guidance on duties, responsibilities and powers  

Regulatory Compliance 
Shareholder Relations 

• Manage communication with the shareholder, including responding to inquiries and facilitating the dissemination of information. 
• Coordinate the organization of annual general meetings (AGMs) and other shareholder meetings, ensuring compliance with legal requirements. 

Record Keeping and Documentation 

• Maintain accurate and up to date statutory records, including registers for shareholders, directors and beneficial owners. 
• Ensure accurate documentation of Board decisions and resolutions.  

Financial

• Manage the departmental budget, ensuring expenditure within approved budgets.  

People Management 

• Manage performance of the Secretariat unit ensuring agreement of annual goals, measuring performance against agreed goals and ensuring the implementation of Postbank policies for non-performance. 
• Talent management, including career development and paths for own team. 
• Ensure that staff receive adequate and relevant training. 
• Ensure that the working environment contributes to improving staff morale and increasing productivity. 
• Alignment to the bank’s transformation (EE) objectives through departmental processes. 

Financial

• Provide input in development of the annual report to ensure that: 
• Statutory deadlines are met. Statutory and regulatory disclosures are validated, particularly in relation to statements given on corporate governance standards and practices in Postbank 
• Ensure efficient management of function / resources in accordance with the stipulations of the Public Finance Management Act, fraud prevention and risk management principles, corporate governance, legislation, agreements, company policies, practices, procedures, regulations, etc. 
• Ensure that Company Letterheads are updated with the latest information of the Directors.  

Qualifications, Knowledge and Experience 
Qualifications and Experience: 

• Relevant professional qualification (e.g. B. Com/Law, LLB) A Postgraduate qualification will be an added advantage. 
• Chartered Institute of Secretaries (CIS) Diploma 
• Membership of the Institute of Directors South Africa (IODSA) or the Institute of Chartered Governance Institute of Southern Africa will be an added advantage 
• Minimum of 5-8 years post qualification experience in a similar position, preferably in the Financial Services industry 
• Fulfil the Fit and proper assessment in line with the requirement for the role 

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Job Responsibilities 

• Implement Customer Experience objectives and standards for Postbank. The standards must be defined across different channels e.g. ATM vs. call centre vs. branch experience. 
• Lead communication efforts with key Postbank regional stakeholders involved in the service and customer experience value chain and actively participate in regional and area stakeholder and client meetings. 
• Implement and operationalize a customer experience measurement framework. 
• Provide Regional government leads and maintain continuous relationship post-acquisition. 
• Establish and maintain excellent relations with customer base 
• Respond efficiently, accurately and courteously to all customer service matters, complaints and requests 
• Support Consumer Financial Education (CFE) initiatives by conducting regional consumer financial literacy sessions across all customer segments. 
• Participate in the Voice of the Customer forums within the Region where critical customer concerns and issues can be raised with internal and external stakeholders. Use these forums to ensure that customer concerns and pains are resolved. 
• Achieve and/or exceed set sales targets for product and services 
• Ensure the efficient management of function/resources in accordance with the stipulation of the PFMA, fraud prevention and risk management principles, Corporate Governance, legislation agreement, Company policies, practice procedures, regulation, Delegation of Powers, etc. 
• Increase profitability volume growth and sustain competitive advantage 
• Receive, investigate, resolve and report customer related complaints 
• Develop, encourage and nurture collaborative relationships with colleagues, customers and external stakeholders 

Role Requirements: 
Qualifications:

• National Diploma/Certificate (NQF 6) or similar with majors in Sales & Marketing 
• Regulatory Examination (RE5) Certificate. 
• A Degree will be an added advantage 

Experience:

• 3-5 years’ experience in Sales and Marketing/Customer Service preferably within the Financial Services Industry 

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Job Responsibilities 

• Implement Customer Experience objectives and standards for Postbank. The standards must be defined across different channels e.g. ATM vs. call centre vs. branch experience. 
• Lead communication efforts with key Postbank regional stakeholders involved in the service and customer experience value chain and actively participate in regional and area stakeholder and client meetings. 
• Implement and operationalize a customer experience measurement framework. 
• Provide Regional government leads and maintain continuous relationship post-acquisition. 
• Establish and maintain excellent relations with customer base 
• Respond efficiently, accurately and courteously to all customer service matters, complaints and requests 
• Support Consumer Financial Education (CFE) initiatives by conducting regional consumer financial literacy sessions across all customer segments. 
• Participate in the Voice of the Customer forums within the Region where critical customer concerns and issues can be raised with internal and external stakeholders. Use these forums to ensure that customer concerns and pains are resolved. 
• Achieve and/or exceed set sales targets for product and services 
• Ensure the efficient management of function/resources in accordance with the stipulation of the PFMA, fraud prevention and risk management principles, Corporate Governance, legislation agreement, Company policies, practice procedures, regulation, Delegation of Powers, etc. 
• Increase profitability volume growth and sustain competitive advantage 
• Receive, investigate, resolve and report customer related complaints 
• Develop, encourage and nurture collaborative relationships with colleagues, customers and external stakeholders 

Role Requirements: 
Qualifications:

• National Diploma/Certificate (NQF 6) or similar with majors in Sales & Marketing 
• Regulatory Examination (RE5) Certificate. 
• A Degree will be an added advantage 

Experience:

• 3-5 years’ experience in Sales and Marketing/Customer Service preferably within the Financial Services Industry 

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Job Responsibilities 

• Lead the end-to-end planning, execution, monitoring, and closure of the Section 16 banking license project. 
• Develop and maintain an integrated master programme plan, covering multiple interdependent workstreams (regulatory, legal, governance, operational readiness, IT, risk, finance, HR, etc.). 
• Manage project scope, schedule, cost, quality, risks, issues, change control, and communications using best-practice project and programme management methodologies. 
• Track progress against key project milestones, deliverables, and critical path activities. 
• Ensure the timely completion and submission of all deliverables required for the banking license application, including those related to governance frameworks, risk and compliance structures, and operational capability 
• Prepare and present high-quality reports and dashboards for executive, board, and regulatory oversight. 
• In collaboration with the Project Owner and Head of Compliance, engage proactively with: 
• The Prudential Authority, SARB, and other regulators. 
• National Treasury, Department of Communications and Digital Technologies, and other key government entities. 
• External consultants, legal firms, assurance providers, and other subject matter experts. 
• Manage the on-boarding, contracting, and performance of external advisors and vendors. 
• Serve as a central coordination point to ensure alignment across stakeholder expectations, timelines, and deliverables. 
• Facilitate ongoing communication and transparency with all stakeholders through structured reporting and engagement mechanisms. 
• Implement and maintain a strong governance structure for the programme, including RACI matrices, project charters, and decision frameworks. 
• Ensure full regulatory compliance with PFMA, Companies Act, Banks Act, and Postbank SOC Ltd Act. 
• Identify and manage project risks, develop mitigation plans, and escalate unresolved issues as required. 
• Support readiness assessments, gap analysis, quality assurance, and internal audit reviews. 

Qualifications and Experience 

• Bachelor’s degree in Business, Finance, Law, Project Management, or a related field (essential). 
• Recognised Project Management certification (e.g. PMP, PRINCE2, PgMP, MSP). 
• At least 10 years’ experience in project or programme management in the financial services sector, with at least one full-cycle project involving a banking license application or major regulatory transformation in South Africa. 
• Demonstrated ability to work with executive stakeholders, boards, and government departments.

Knowledge and understanding of:

• Knowledge of banking regulatory frameworks, including the Banks Act, PFMA, FAIS, and FIC Act. 

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Job Responsibilities 

• Interpret and operationalize requirements relating to SARB Section 16 
• Conduct regulatory impact assessments across business units, operations, finance, and risk. 
• Facilitate workshops and working groups with cross-functional stakeholders. 
• Identify business gaps and define compliance-driven business and system requirements. 
• Translate regulatory obligations into executable business rules, controls, and workflows. 
• Engage with SARB, Prudential Authority, legal teams, compliance, internal audit, and business stakeholders. 
• Act as liaison between business and technology teams to ensure alignment with regulatory outcomes.  

Qualifications and Experience 

• Bachelor’s Degree or Advanced Diploma (NQF Level 7) in Business, Finance, Law, Informatics or relevant field (Essential). 
• Postgraduate qualification or recognized certification in Business Analysis (IIBA, PMI) will be advantageous 
• Minimum 10 years’ experience as a Business Analyst in the banking industry, with at least 5 years on regulatory transformation or banking license-related projects 

Knowledge and understanding of:

• Knowledge of banking regulatory frameworks, including the Banks Act, PFMA, FAIS, and FIC Act 
• Knowledge in requirements elicitation, validation and verification methods