Vacancies Available at SafetySA

Closing Date: 7 September 2026

Purpose:

• The primary responsibility of this role is to conduct comprehensive inspections and audits of food establishments, ensuring their compliance with relevant food safety and hygiene regulations, standards, and best practices. 

Responsibilities:

Conduct Food Safety inspections

• Conduct regular on-site inspections of various food establishments, including restaurants, food processing facilities, retail stores, and other food-related premises.
• Evaluate food handling, preparation, storage, and sanitation practices to ensure compliance with legal and client specific requirements.

Audit Compliance

• Verify that food establishments adhere to established food safety and hygiene guidelines, HACCP (Hazard Analysis Critical Control Point) principles, and industry standards.
• Review documentation and records related to food safety, such as temperature logs, cleaning schedules, employee training records, and pest control reports.
• Working to procedures the auditor will be required to undertake detailed evaluations of food premises, procedures, and practices against pre-determined standards.
• Conform to client-specific behaviour requirements during audits/visits.
• Confirm close-out of disputes where applicable.
• Fill in the Client Confirmation Slip and NC reports on every audit.

Reporting and Documentation

• Using objective evidence gained through the evaluations, the auditor will be required to prepare detailed reports in an accurate and concise manner to formulate findings. In addition, the auditor will be required to report findings verbally to clients.
• Prepare detailed reports based on inspections and audits, outlining findings, non-compliances, and recommended corrective actions.
• Maintain accurate and up-to-date records of all inspections and follow-up actions.
• Comply with the required turn-around time as per client standard.

Training and Education

• Conduct training sessions and workshops for food establishment staff on food safety best practices, proper hygiene procedures, and regulatory compliance.
• Provide guidance and support to food businesses to help them improve their food safety and hygiene practices.

Communication and Collaboration

• Communicate inspection results and recommendations to relevant client representatives, management teams, and stakeholders.
• Collaborate with other food safety professionals to exchange information and stay updated on industry trends and best practices.

Stay informed about Regulations

• Keep abreast of the latest developments in food safety regulations and industry standards.
• Continuously update knowledge and skills to maintain expertise in the field.

Requirements

Qualification:

• National diploma or degree in environmental health, food safety, food technology, microbiology or biotechnology.

Experience:

• Minimum 1–3 years' experience conducting Food safety or hygiene audits
• Experience interacting with clients at operational and management level.
• Experience completing audit documentation, reports and evidence logs.

Skills:

• Strong auditing and evaluation skills using objective evidence.
• Ability to interpret, apply and assess compliance against pre‑determined food safety standards.
• Competence in risk assessment and hazard identification.
• High level of accuracy in completing reports and documentation.
• Excellent verbal communication for opening/closing meetings and client discussions.
• Strong professional writing skills for clear, concise audit reports.
• Ability to manage disputes and confirm close‑outs professionally.
• Ability to uphold integrity, ethics, confidentiality and client behavior requirements.
• Strong customer relationship management skills.
• Ability to adapt to different client environments and expectations.
• Strong time management and ability to meet strict deadlines and KPIs.
• Ability to manage daily and monthly schedules proactively.
• Attention to detail in admin, equipment handling and report quality checks.

Knowledge:

• HACCP principles and risk assessment methodologies.
• National and international food safety standards and legislation.
• Hygiene, GMP, and operational food safety requirements.
• Client-specific standards, protocols and audit specifications.
• Audit planning, execution, report writing, evidence collection and close‑out processes.
• Audit ethics, confidentiality and impartiality requirements.
• Root cause analysis and corrective action processes.
• Report writing standards and required client turnaround times.
• PPE requirements and safety protocols for food environments.
• Company policies regarding scheduling, updates, and aborted audits. 

Other:

• Ability to travel extensively as per client requirements.
• Willingness to work weekends where needed.
• Ability to work independently and sometimes in remote environments.
• Must maintain professional appearance, including wearing correct PPE at all times.
• Ability to keep company equipment clean, functional and properly maintained.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to employment equity candidates.

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Closing Date: 7 September 2026

Purpose:

• Perform veterinary diagnostic testing in compliance with AssureCloud’s quality, safety, and accreditation standards. The role focuses on accurate analysis of animal samples, efficient lab operations, and professional service delivery.

Key Responsibilities:

• Perform routine and advanced veterinary diagnostic tests, including serology, molecular diagnostics, and bacteriology.
• Verify, interpret, and troubleshoot diagnostic results to ensure accuracy and reliability.
• Receive, register, and process samples in the LIMS, maintaining full traceability.
• Maintain laboratory instruments, including cleaning, calibration, and servicing.
• Ensure timely reporting of results, manage turnaround times, and implement corrective actions where needed.
• Adhere to OHS, SANAS, and AssureCloud quality standards in all diagnostic processes.
• Manage stock and consumables to support uninterrupted testing.
• Communicate professionally with veterinarians, clients, and internal teams.
• Participate in ongoing training to maintain SAVC registration and diagnostic expertise.
• Support AssureCloud’s values, ethics, and continuous improvement initiatives.

Requirements

Qualifications:

• Diploma/Degree in Veterinary Technology.

Experience:

• 5 or more years of experience in a serology, molecular diagnostics, bacteriology or virology laboratory environment.
• Experience as a SANAS Technical Signatory (required).
• Experience with ISO 17025 accredited labs (required).

Skills

• Proficiency in lab instrumentation, troubleshooting, and diagnostic data interpretation.
• High attention to detail, analytical thinking, and problem-solving skills.
• Effective communication and teamwork, liaising with veterinarians and clients.
• Ability to manage turnaround times, stock, and reporting efficiently in a high-volume diagnostic environment.

Knowledge:

• Strong understanding of veterinary diagnostic techniques and animal disease detection.
• Knowledge of SANAS accreditation, ISO 17025 standards, and OHS compliance.

Other:

• Current registration with the South African Veterinary Council (SAVC) (mandatory)

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to Employment Equity (EE) candidates

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Closing date: 8 September 2026

Purpose

• To manage and grow strategic client relationships by delivering tailored solutions, maintaining high levels of service, and identifying opportunities for business expansion. This role plays a key part in SafetySA’s mission by ensuring client satisfaction and supporting sustainable revenue growth through trusted partnerships.

 Responsibilities:

Client Relationship Management

• Build, maintain, and strengthen long-term relationships with key clients.
• Serve as the primary point of contact for assigned key accounts.
• Develop a thorough understanding of clients' business objectives, operational requirements, and strategic priorities.
• Conduct regular client engagement meetings, business reviews, and relationship-building activities.
• Ensure a high level of customer satisfaction through proactive account management.
• Act as a trusted advisor by providing solutions that add value to the client’s business.

Strategic Account Management

• Develop and implement account plans aligned with client objectives and company growth strategies.
• Identify opportunities to expand existing accounts through cross-selling, upselling, and additional service offerings.
• Monitor client performance, market trends, and competitor activities to identify new opportunities.
• Collaborate with clients to develop mutually beneficial growth initiatives.
• Maintain a strategic view of account risks and implement mitigation plans where necessary.

Sales and Revenue Growth

• Achieve revenue growth, retention, and profitability targets within the assigned portfolio.
• Identify and pursue new business opportunities within existing accounts.
• Prepare proposals, quotations, and commercial solutions that address client needs.
• Support contract negotiations, renewals, and commercial discussions.
• Drive account expansion and maximize customer lifetime value.
• Contribute to the achievement of divisional and company sales objectives.

Stakeholder Management and Collaboration

• Liaise effectively between clients and internal departments to ensure successful service delivery.
• Collaborate with Operations, Sales, Finance, Customer Service, Training, and Technical teams.
• Communicate client expectations, priorities, and requirements to internal stakeholders.
• Facilitate resolution of operational issues impacting client delivery.
• Ensure alignment between customer expectations and service capabilities.

Problem Solving and Issue Resolution

• Act as the escalation point for complex client concerns and service issues.
• Investigate client complaints and coordinate timely resolution.
• Manage risk areas proactively to prevent service disruptions.
• Maintain customer confidence through transparent communication and solution-focused engagement.
• Ensure corrective actions are implemented and monitored to completion.

Reporting and Performance Management

• Maintain accurate records of client interactions, opportunities, contracts, and activities within the CRM system.
• Prepare and submit weekly, monthly, and quarterly account reports.
• Monitor and report on account performance metrics, revenue targets, customer retention, and satisfaction levels.
• Track forecasts, sales pipelines, contract renewals, and growth opportunities.
• Provide insights and recommendations to management regarding client trends and business opportunities.
• Contribute to strategic planning and business forecasting activities.

Customer Retention and Service Excellence

• Develop retention strategies to enhance customer loyalty and long-term partnerships.
• Monitor customer satisfaction and implement improvement initiatives.
• Conduct client feedback sessions and identify areas for service enhancement.
• Ensure service delivery consistently meets agreed service levels and expectations.
• Promote a customer-centric culture across all interactions.

Market Intelligence and Industry Insights

• Stay informed of industry developments, market trends, competitor activities, and emerging technologies.
• Monitor customer and industry challenges to identify opportunities for value-added solutions.
• Share market intelligence and customer feedback with relevant internal stakeholders.
• Support strategic business development initiatives through industry knowledge and customer insight.

Reporting Processes

• Provide weekly updates to the National Key Account Manager on account activity, client engagement, opportunities, risks, and action plans.
• Prepare and submit monthly account performance reports, including revenue, retention, pipeline opportunities, customer satisfaction, and service performance.
• Maintain accurate CRM records, ensuring data integrity and account visibility.
• Participate in monthly, quarterly, and annual business review meetings.
• Contribute to forecasting, budgeting, and growth planning processes.
• Ensure all account documentation is maintained in accordance with company policies and governance requirements.

Requirements

Qualifications:

• National Diploma or Degree in Business Administration, Business Management, Project Management, Finance, Sales or Marketing.
• Additional certifications in Account Management or Client Relations will be advantageous.

Experience:

• Minimum 3–5 years in Key Account Management, preferably in the Health & Safety, Compliance, or Training sectors.
• Proven track record in client retention, strategic planning, and revenue growth.

Skills:

• Strong interpersonal and relationship-building skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficient in CRM systems and Microsoft Office Suite.
• Ability to analyze data and prepare performance reports.

Knowledge:

• Knowledge of occupational health and safety training and compliance services.
• Knowledge of NOSA and general Training, Inspection and Certification services.
• Knowledge of national and international occupational health, safety, and environmental (HSE) training and certification. 

Other:

• Driver's license and own reliable vehicle.
• Willing to travel to clients.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to employment equity candidates.

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Closing date: 8 September 2026

Purpose:

• The ISO 14001 & ISO 45001 Trainer is responsible for delivering high-quality Environmental Management Systems (EMS) and Occupational Health and Safety Management Systems (OH&S MS) training to clients in accordance with ISO standards, accreditation requirements, and Company quality standards. The role requires a technically competent trainer with practical industry experience who can facilitate learning, conduct assessments and moderations, and support organisations in developing competence in ISO management systems.

Key Responsibilities:

• Facilitate accredited and non-accredited ISO 14001 and ISO 45001 training programmes.
• Prepare training materials, learner guides, assessments, and supporting documentation.
• Conduct learner assessments and moderation activities in line with accreditation requirements.
• Ensure compliance with Quality Management System (QMS) requirements and accreditation standards.
• Maintain accurate learner records, attendance registers, assessment documentation, and reports.
• Provide technical guidance and support to clients regarding ISO management systems.
• Continuously update technical knowledge to remain aligned with industry developments and legislative requirements.
• Support business development initiatives through technical expertise and client engagement.

Training Facilitation

• Facilitate Environmental Management Systems (ISO 14001) training programmes.
• Facilitate Occupational Health and Safety Management Systems (ISO 45001) training programmes.
• Deliver training interventions in classroom, virtual, and on-site environments.
• Adapt training methodologies to accommodate different learning styles and audience requirements.
• Ensure learner participation, engagement, and comprehension throughout training sessions.
• Maintain a professional learning environment that promotes knowledge transfer and competence development.

Assessments and Moderation

• Conduct learner assessments in accordance with accreditation requirements and company procedures.
• Evaluate learner portfolios and assessment evidence accurately and fairly.
• Conduct moderation activities where required.
• Provide constructive learner feedback and support learner development.
• Ensure assessment and moderation records are maintained and stored appropriately.

Quality Assurance and Compliance

• Ensure compliance with accreditation body requirements and company quality standards.
• Maintain training documentation and records in accordance with QMS requirements.
• Participate in audits, verification activities, and continuous improvement initiatives.
• Ensure all training activities align with applicable environmental and occupational health and safety legislation.
• Support the development and improvement of learning material and assessment tools.

Client and Stakeholder Engagement

• Build and maintain professional relationships with clients and stakeholders.
• Provide technical advice relating to ISO 14001 and ISO 45001 requirements.
• Respond to client training and competency development enquiries.
• Represent the organisation professionally at client sites and industry engagements.
• Promote a positive client experience and contribute to customer satisfaction.

Administration and Reporting

• Complete all required training administration accurately and within required timeframes.
• Prepare training reports, assessment reports, and attendance records.
• Maintain training schedules and learner records.
• Submit required documentation to the relevant departments and stakeholders.
• Assist with training planning and coordination activities as required.

Requirements

Qualifications:

• Grade 12 (Matric).
• Diploma in Safety Management or equivalent qualification.
• Accredited ITIS / Train-the-Trainer qualification.
• Registered Assessor.
• Registered Moderator.
• ISO 14001 and/or ISO 45001 Lead Auditor qualification will be advantageous.
• Additional ISO Management System qualifications (e.g. ISO 9001) will be advantageous.

Experience:

• Minimum 3 years' experience facilitating ISO-related training programmes.
• Minimum 5 years' practical industry experience within Environmental Management Systems (ISO 14001) and/or Occupational Health and Safety Management Systems (ISO 45001).
• Experience conducting assessments and/or moderation activities.
• Experience in ISO implementation, auditing, or management system development.
• Experience delivering training within corporate, industrial, manufacturing, mining, construction, or similar environments will be advantageous.
• Experience interacting with clients and stakeholders in a professional consulting or training environment.

Skills:

• Excellent presentation and facilitation skills.
• Strong verbal and written communication skills.
• Assessment and moderation skills.
• Strong report writing and documentation skills.
• Excellent planning and organisational skills.
• Ability to adapt training methods to different learner needs and audiences.
• Strong time management and prioritisation skills.
• Problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Client relationship management skills.
• Computer literacy with proficiency in Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams.

Knowledge:

• ISO 14001 Environmental Management Systems.
• ISO 45001 Occupational Health and Safety Management Systems.
• Environmental legislation and compliance requirements.
• Occupational Health and Safety legislation and compliance requirements.
• Adult learning principles and training methodologies.
• Learner assessment and moderation principles.
• Quality Management Systems.
• Risk management and continual improvement principles.
• Auditing principles and management system implementation.
• Accreditation and compliance requirements relevant to training providers.
• Microsoft 365 applications and digital learning platforms.
• Company products, services, policies, and procedures.

Other Requirements:

• Valid driver's licence.
• Own reliable vehicle.
• Travel is a condition of employment.
• Willingness and ability to travel locally, regionally, and nationally, including overnight stays where required.
• Fluent in English (written and spoken).
• Proficiency in one or more additional South African official languages will be advantageous.
• Ability to facilitate classroom, virtual, and on-site practical training interventions.
• Ability to work occasional evenings and weekends to meet operational and client requirements.
• Professional appearance and conduct when representing the organisation.
• Commitment to ongoing professional development and continuous learning.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to Employment Equity candidates.