Vacancies Available at Servest SA

Minimum Requirements

• Matric/Grade 12 Certificate or equivalent.
• PSIRA Grade A/B registered.
• Valid Driver’s License with own reliable transport is required.
• At least 3-5 years’ within the Mining Security Sector.
• Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
• Health and Safety experience.
• Staff management experience is required.
• Computer literacy with expert knowledge of the complete Microsoft package.
• Sound planning, administration, interpersonal communication, and client liaison skills are required.
• Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
• Great understanding of Security Management statutory requirements and dynamics.
• No criminal record or any pending cases.
• Medically Fit.

Duties & Responsibilities

• Maintaining good relations between the Client(s) with regards to security services rendered.
• Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client (s).
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client(s).
• Constantly evaluating the service levels provided and making recommendations to the Client(s) regarding the improvement of security services – Risk Assessments.
• General management and supervision of security staff to ensure that the required performance levels are always met.
• Liaising daily with management on various operational issues
• Liaising daily with Regional Management on various Operational matters.
• Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions – where applicable.
• Ensuring the timeous submission of reports to both client(s) and Head Office as required.
• Submitting relevant weekly / monthly incident and general reports to Management.
• Investigating incidents and reporting on such.
• Pro-active planning on various sites and clients.

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Minimum Requirements

• Matric / Grade 12 or equivalent 
• Business Management or related qualification
• 3-5 years experience as an Operations Manager or similar role
• Experience in a cleaning industry will be an advantage
• Must have computer skills (Ms Word/Excel/Outlook)
• Good communication, interpersonal and problem solving skills
• Must have a clear criminal record
• Valid drivers license and own transport 

Duties & Responsibilities

• Develop and maintain systems to ensure client service level agreement adhered to at all times.
• Develop and maintain relationship with client contact person and accounts person.
• Establish and monitor a cleaning plan for each building in accordance with the service level agreements.
• Conduct site visits of allocated sites and report on activities, results and recommendations.
• Manage delivery of cleaning chemicals and consumables to sites.
• Manage availability and condition of site equipment.
• Manage the entire start up process of all new contracts to include staff recruitment, induction, work schedules etc.
• Control and management of company assets and full knowledge of insurance requirements related thereto.
• Manage area performance against agreed targets and budgets, and within policies and standards.
• Manage direct expenses and overheads, and all factors affecting the profitable performance of the area.
• Achieve monthly non contractual revenue targets and maintain existing customer base and ensure up selling on existing contracts.
• Manage all staff reporting to this position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.
• Manage Industrial relations and staff scheduling to include monitoring of time and attendance, leave schedules, overtime etc.
• Implement cleaner work schedules and evaluate and manage performance.
• Adhere to company policy, procedures and Servest Group values.

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Minimum Requirements

• Grade 12 (Matric certificate)
• Valid Grade A PSIRA certificate
• 6 Years Management experience
• 4 Years proven underground experience
• Underground site specialist
• Escorting experience
• Armed response experience
• Formal Management training
• Regulation 21 Annual Practical Shooting for Business purposes
• Incident Management
• Handling Emergencies
• Firearm competency for business purpose (Handgun, shotgun and self-loading riffle)
• Driver's License
• Defensive driving
• Knowledge of Security Operation procedures and fire inspection
• Fluent in English
• Good written and spoken communication skills 

Key Performance Indicators

• Ensuring compliance with company standards,
• Implementing and maintaining policies,
• Analyzing financial statements,
• Managing inventory.
• Reporting
• Leading teams,
• Resolving client issues