Vacancies Available at South African Tourism

KEY OUTPUTS: 

Risk Management 

• Develop and maintain the risk control framework; 
• Implement and maintain the risk assessment process and risk profile of SA Tourism; 
• Investigate and analyse root causes, patterns or trends of the risk assessment; 
• Develop and maintain the SA Tourism risk register and consult with business unit heads and line management to establish, maintain and improve risk management capabilities. 

Governance and Compliance 

• Review key business activities to ensure compliance with standards, policies and regulations; 
• Ensure compliance to risk management policies, procedures and systems; 
• Ensure high risk compliance and governance areas are proactively identified and mitigated; 
• Manage compliance education and awareness campaigns; 
• Ensure policies and procedures are understood throughout SA Tourism; 
• Communicate new or revised policies across SA Tourism. 

Reporting

• Collate risk and compliance reporting requirements from each of the other departments; 
• Prepare monthly and quarterly reports; 
• Customise GRC presentations for different audiences. 

Stakeholder Engagement and Communication 

• Establish, support, and maintain relationships with key stakeholders to promote the South African brand through collaboration and partnerships with trade. 

QUALIFICATIONS AND EXPERIENCE: 

• Bachelor’s degree in Commerce in Auditing and Accounting; 
• Honours degree in Risk Management will be advantageous; 
• Registration with the Institute of Risk Management (IRMSA) or Institute of Internal Auditors (IIASA) or equivalent 
• 6 – 10 years’ collective experience of which years 5 should be at a management level. 

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KEY PERFORMANCE AREAS 

Facilities & Financial Management 

• Monitor contracted service providers in line with the signed off contracts, service level agreements, and ensure deliverables are met. 
• Obtain written quotations from the accredited service providers for the Facilities maintenance and repairs as per the SCM policies. 
• Process all requisitions on Oracle. 
• Ensure that all SCM requirements are in place for procurement. 
• Receive Purchase Orders from Oracle and send them to the relevant supplier. 
• Submit valid, verified, and approved invoices within 30 days to Finance for payment. 
• Ensure that Purchase Orders made for Capex Projects are scanned to the Facilities and Fleet Manager. 
• Ensure that documents are scanned to the Facilities and Fleet Manager, where services are carried out as per the Maintenance plan, or where warranties have been issued. 
• Keep a tracking database/register of PO’s created, date of invoices submitted and the date when invoices have been paid. 
• Ensure that all debit order requirements for purchase orders are done on Oracle prior to debit orders going through the bank account. 

Printers / Photocopiers

• Maintain all South African Tourism Head Office printers – hardware and cartridges. 
• Request call-outs for printers when required, and follow through with repairs. 
• Printers / Photocopiers to be in working order at all times – only downtime allowed will be in line with ICT networking issues. 
• Track the levels and replenish all printers/photocopier consumables at all times. 
• Facilitate entries of rental assets in the SA Tourism asset register in partnership with Finance. 

Manage Driver/Messenger function

• Liaise with Drivers on all Pool Vehicles requests that are approved from the Workflow Management System. 
• Supervise Drivers to ensure collection and deliveries functions are timeously attended. 
• Supervise Drivers for the deliveries of the Board packs and Exco documents for all SA Tourism needs. 
• Manage the facilities Help Desk to manage all requests, queries and complaints related to SA Tourism Fleet Management. 
• Supervise provision of shuttle and chauffeuring services for staff, management, the Board and some stakeholders. 
• Manage the use of pool and full-maintenance-lease vehicles and driver-allocated vehicles. 

Fleet Management 

• Daily tracking of vehicles online to ensure compliance with the geofencing and report any misuse. 
• Ensure that vehicles are serviced at the required intervals emphasis on Original Equipment Manufacturers. 
• Conduct monthly checks on the vehicles as per checklist. 
• Ensure that vehicles fuel cards are valid, cars fuelled and clean at all times. 
• Release vehicles to staff for pool vehicles approved in line with approval framework. 
• Any paperwork for the use of pool vehicles must be in place prior to use, with valid driver’s or temporary licenses. 
• Ensure that driver’s licenses scanned, digitally recorded and easily obtainable. 
• Records to be kept up to date of all vehicles and pool vehicle requisitions. 
• Ensure that license discs are renewed on time. 
• Maintain Vehicle keys and service books. 
• Ensure that any vehicle incidents are reported immediately to the Facilities and Fleet Manager. 

QUALIFICATIONS AND EXPERIENCE: 

• Grade 12, or equivalent, 
• Diploma in Business Administration / Facilities Management or equivalent (advantageous)
• 3 years’ experience in office administration 

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Key Performance Areas: 

Corporate Communications 

• Develop and implement strategies that uphold and enhance SA Tourism’s public image. 
• Coordinate media training for key spokespeople. 
• Draft executive communications including speeches and briefing notes for the CEO and other senior leaders. 
• Manage corporate representation at selected public events and awareness campaigns. 
• Foster and sustain relationships with key stakeholders across all levels. 

External Communication 

• Oversee assigned external communication initiatives across multiple platforms. 
• Manage editorial processes for the production of content for the corporate website,  media website and other digital content in collaboration with ICT and digital teams. 
• Drive innovation in digital storytelling and content formats to improve engagement and audience reach. 
• Lead content development for key corporate publications including the Annual Report and newsletters. 

Internal Communication 

• Develop and deliver a comprehensive internal communication plan across various relevant channels . 
• Implement assigned leadership engagement and messaging plans to enhance staff connection and alignment. 
• Ensure SA Tourism organisational updates, are clearly and consistently communicated with staff. 
• Collaborate with internal teams to support the production of compliant corporate reports. 

Content Development 

Draft and edit high-impact communication materials, including: 

• Strategic reports (Annual and Strategic Plans) 
• Ministerial, Board Chairperson, and CEO forewords Media statements and articles for public dissemination foe assigned projects  
• Speaker notes for public appearances and events for assigned projects

Minimum Qualifications and Experience: 

• Bachelor Degree or 3-year Diploma in Communications, Public Relations, Business Management, International Relations or relevant field. 
• Minimum of 5–7 years’ experience in communications and/or stakeholder relations, including 4 years at middle management level. 
• Proven ability to lead, manage budgets, and execute strategic communication initiatives.