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  • Posted: Jul 20, 2025
    Deadline: Not specified
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  • Adams & Adams is a leading African law firm specializing in intellectual property law, in addition to providing corporate and commercial legal services. The firm has grown into a South African law icon, with the largest intellectual property law practice in Africa supported by a strong commercial, property, and litigation practice. Adams & Adams has been rooted in over 100 years of legal excellence since its founding in 1908. The firm is characterized by a strong commitment to professionalism, and client care and partner accessibility are two of the cornerstones of the practice.
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    Operations Services Manager

    Duties and responsibilities

    MANAGE EXTERNAL SUPPLIERS & CONTRACTORS 

    Centre management

    • Liaison and oversight with Centre Management’s Operations Division

    Housekeeping services

    • Conduct daily operational briefings with the in-house Cleaning Supervisor in conjunction with the mailroom supervisor to ensure alignment on priorities and expectations.
    • Maintain regular engagement with the Cleaning Supervisor in conjunction with the mailroom supervisor to ensure adherence to the agreed Service Level Agreement (SLA)

    Pest control

    • Oversee the scheduling and execution of pest control treatments for the Pretoria office by coordinating with the appointed external service provider.

    Confidential document destruction

    • Provide strategic oversight of the document destruction process by coordinating with the appointed service provider to establish and maintain an appropriate collection schedule (monthly or weekly, as required).

    Air conditioning maintenance

    • Maintain proactive liaison with Centre Management to address all air conditioning service and maintenance matters.

    Carpet cleaning

    • Liaise with the appointed service providers to confirm and manage carpet cleaning schedules.

    KEY REGISTER

    • Oversee the secure management of the key safe and key register, to ensure all access is logged, authorised, and traceable.

    MAINTENANCE

    Building maintenance and security

    • Monitor and assess all reported malfunctions or breakages within the building, prioritising those that can be resolved internally before engaging external contractors.

    Furniture

    • Oversee the maintenance of accurate records of all furniture assets by providing timely updates to the procurement division.

    Kitchenette equipment and hygiene

    • Oversee the servicing and repair schedule of water coolers, vending equipment and other related equipment by coordinating with the designated service provider.

    Firm equipment and signage

    • Oversee the maintenance and servicing of all Firm-owned or leased equipment, small appliances and signage to ensure operational continuity.

    Vehicle and bike maintenance

    • Manage the overall maintenance and servicing schedule for all office vehicles and bikes in conjunction with the mailroom supervisor to ensure roadworthiness and operational availability.

    Generator maintenance

    • Oversee the maintenance and operational readiness of the office generator, to ensure it is always serviced and functioning reliably.

    Tools and inventory

    • Ensure the availability of appropriate tools and equipment required for in-house maintenance and repair tasks, supporting operational efficiency.

    Administration

    • Identify operational needs that may require external supplier or service provider support and communicate these to the Procurement Division.

    TECHNICAL HELPDESK

    • Provide overall management of the Technical Helpdesk function, ensuring efficient handling of all incoming service requests.

    REPORTS

    • Conduct in-depth analysis of relevant operational and administrative data to support strategic decision-making.
    • Provide detailed information and statistical reports on the performance and incidents related to outsourced service providers.
    • Provide data and statistics on completed building maintenance activities.
    • Report on all inspections conducted within the reporting period, highlighting key findings and follow-up actions.
    • Present monthly updates at OpCom meetings on vehicle maintenance expenses and related operational costs
    • Present monthly updates at OpCom meetings on vehicle maintenance expenses and related operational costs.
    • Provide regular updates on technical helpdesk activities, including the nature and volume of support requests.

    STAFF MANAGEMENT

    • Manage and support reporting staff members to ensure effective performance and alignment with departmental goals.

    GENERAL ADMIN

    Cellular

    • Be on call for all aspects relating to cellular issues, i.e. lost or stolen devices and connectivity
    • Manage the cellular upgrade process for partners, senior managers, and departmental devices required for operational purposes.
    • Ensure all upgrades are executed by the team in accordance with the Firm’s approved protocols and IT SteerCom decisions regarding benchmark devices.

    Vehicles

    • Be on call relating to all aspects of vehicle management i.e. accidents, stolen, etc.
    • Oversee the annual renewal of office vehicle licenses and partners’ private vehicle licenses.
    • Monitor and ensure timely settlement of traffic fines, maintaining accurate records and compliance with legal requirements.

    Offices

    • Act as second-in-command to the Chief Administration Manager, assisting with daily office operations including staff management, coordination of in-house catering services, and office space planning.
    • Parking and Floor layout plans
    • Oversee the updating of schedules when corrections are required and to be uploaded to Blue Ocean monthly
    • Providing layout plant with proposed seating relating to 6 monthly CA rotation for partners approval

    Qualification/s

    • Building and/or maintenance experience, preferably in a professional services environment
    • Liaising with internal clients and outsourced suppliers
    • Driver's license essential in a manual vehicle
    • Matric/Gr 12       
    • Diploma in Project management
    • Driver's License EB with zero vehicle restrictions
    • Diploma in People management

    go to method of application »

    Paralegal I

    Duties and responsibilities

    • Displaying a high level of initiative and being pro-active in practice
    • Drafting of documents and original correspondence still to be signed by a qualified legal professional 
    • Liaising with correspondent clients and attorneys
    • Accurate updating of the Intellectual Property system
    • Assisting with practice administration, i.e. billing, enquiries, fee collections, etc
    • Dealing with urgent matters promptly and efficiently and ensuring that all urgent tasks are completed timeously
    • Reading and understanding relevant legislation and conducting independent research in this regard
    • Understanding all areas of practice and office procedures in their field
    • Attending to trade mark renewals (local and international) as well as to recordal applications (changes of names, changes of address etc.)
    • Researching legal requirements of renewals and recordals in foreign countries to ensure that documentation is in compliance with these requirements
    • Sending and Receiving Email
    • Checking and monitoring standing instructions
    • Managing secretary/ies in his/her team

    Qualification/s

    • Matric
    • A paralegal diploma will be advantageous.
    • Familiarity with Patricia system will be advantageous

    Method of Application

    Use the link(s) below to apply on company website.

     

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