Job Description
- homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation. You will assess customer needs, clearly communicate pricing and offers, and highlight key product features.
- You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.
What you will love doing in this role
- Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
- Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
- Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
- Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
- Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
- Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
- Keep the store environment clean, organized, and inviting through regular housekeeping.
- Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
- Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Clear criminal and ITC record – Must have
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
Play as a team
- Be helpful
- Be inclusive
- Find the fun
Closing Date 31 March 2026
go to method of application »
Job Description
- homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- We are seeking a dynamic and data-driven professional to support decision-making across Credit Risk, Collections and Sales Channels by developing, maintaining, and analyzing data processes, credit strategies, and predictive analytics.
- This role sits at the intersection of data science and credit risk analytics, using data, statistical techniques, and analytical modelling to monitor credit portfolio performance, optimize collections strategies, and support responsible credit growth within the business.
What you will love doing in this role
Credit Risk and Collections Analytics
- Analyze credit portfolio performance across the customer lifecycle including acquisition, account management and collections.
- Identify trends and risks in customer credit behavior to support improved credit and collections strategies.
- Provide insights that improve collections performance and portfolio quality.
Data Processing, Selections and Implementation
- Develop and maintain data processing procedures and customer selections used in credit and collections activities.
- Extract and manipulate large datasets using SQL and other analytical tools.
- Work closely with Business and IT teams to implement data-driven solutions and strategies.
Predictive Model Monitoring and Support
- Support the monitoring and maintenance of predictive models used for credit risk decisioning and collections optimization.
- Ensure model performance remains stable over time and identify performance degradation early.
- Develop scripts and monitoring processes to track model outputs and input data integrity.
Reporting and Analytical Insights
- Produce accurate and insightful reports that support credit risk management and collections performance monitoring.
- Apply statistical techniques to quantify uncertainty and validate analytical findings.
- Present insights clearly to guide business decisions and strategy adjustments.
Best Practice and Analytical Standards
- Apply statistical and analytical best practices in daily work.
- Contribute to improving analytical processes, coding standards and documentation within the team.
Data Science Toolkit and Automation
- Contribute to maintaining and improving the team’s analytical code base and data tools.
- Develop efficient code and automated processes that reduce manual work while maintaining output quality.
- Ensure automated processes include sufficient logging and monitoring to maintain trust in outputs.
What you’ll need to do this role
- Bachelor’s Degree in a numerate discipline (Statistics, Mathematics, or similar); Honors desirable.
- Strong SQL/SAS programming and data manipulation skills.
- Experience in credit risk, collections analytics, or data science within financial services or retail credit.
- Proficiency in Excel and analytical reporting tools.
- Understanding of credit risk management, collections strategies and retail credit portfolios.
- Knowledge of statistical analysis and predictive modelling techniques.
- Experience working with SAS or similar analytical platforms is advantageous.
- Exposure to fraud analytics beneficial.
What we will love about you
- A strong can-do attitude with energy, resilience, and a drive for results.
- An innovative thinker who thrives on solving complex business challenges.
- Attention to detail and strategic mindset in equal measure.
- Quick to learn, adaptable, and always looking to raise the bar in fraud risk management.
Behaviors we love
Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
Play as a team
- Be helpful
- Be inclusive
- Find the fun
Closing Date 31 March 2026
go to method of application »
Job Description
- homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
- The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation. You will assess customer needs, clearly communicate pricing and offers, and highlight key product features.
- You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.
What you will love doing in this role
- Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
- Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
- Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
- Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
- Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
- Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
- Keep the store environment clean, organized, and inviting through regular housekeeping.
- Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
- Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Clear criminal and ITC record – Must have
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
Play as a team
- Be helpful
- Be inclusive
- Find the fun
Closing Date 03 April 2026
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