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  • Posted: Jan 9, 2026
    Deadline: Jan 31, 2026
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  • HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...
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    Operational HR Business Partner - Retail

    Job Description

    • homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
    • The HR Business Partner provides hands-on HR support to retail stores across South Africa. Acting as a trusted advisor, they work closely with store managers to ensure people strategies align with business goals, while ensuring compliance with South African labour laws and company policies.
    • The role balances strategic HR input with operational execution, focusing on talent management, employee relations, performance, and workforce optimization.

    What you will love doing in this role

    HR Operations & Compliance

    • Implement and monitor HR policies and procedures across all retail stores.
    • Ensure compliance with South African labour laws, employment equity regulations, and company policies.
    • Maintain accurate HR records, reporting, and metrics for all store employees.
    • Support audits, legal inquiries, and HR-related documentation.

    Employee Relations & Engagement

    • Act as the first point of contact for employee relations issues at store level.
    • Coach and support store managers in managing disciplinary, grievance, and conflict resolution processes.
    • Promote a positive workplace culture and employee engagement initiatives.
    • Assist in conducting employee surveys and implementing improvement actions.

    Talent Management & Development

    • Support recruitment, onboarding, and induction processes for store staff.
    • Work with managers to identify training needs and support learning and development initiatives.
    • Facilitate performance management cycles, including goal setting, appraisals, and succession planning.
    • Support retention strategies by identifying key talent and career development plans.

    HR Analytics & Reporting

    • Monitor key HR metrics (turnover, absenteeism, engagement scores, etc.) at store level.
    • Provide actionable insights to improve workforce productivity and efficiency.
    • Prepare HR reports for leadership teams.

    Change Management & Business Support

    • Support store managers during business changes (e.g., openings, closures, restructuring).
    • Collaborate with management to drive initiatives improving operational efficiency and employee satisfaction.
    • Serve as a liaison between corporate HR and store operations.

    What we will love about you

    • Excellent communication and interpersonal skills.
    • Strong problem-solving and conflict resolution capabilities.
    • Ability to build relationships and influence at all levels.
    • Analytical mindset with ability to interpret HR metrics.
    • Proactive, organized, and able to manage multiple priorities in a fast-paced environment.
    • Confidentiality and integrity in handling sensitive information.

    What you’ll need to do this role

    • Bachelor’s degree in Human Resources, Business Administration, or related field.
    • Minimum 3–5 years’ experience in HR, preferably in retail or multi-site operations.
    • Strong understanding of South African labor law and employment practices.
    • Strong Microsoft Excel proficiency for reporting and HR analytics.
    • A valid, unendorsed driver’s license with willingness to travel extensively.

    Behaviors we love

    Wow my customer

    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need

    Treat the business as my own

    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time

    Play as a team

    • Be helpful
    • Be inclusive
    • Find the fun

     Closing Date 31 January 2026

    go to method of application »

    Showroom Manager - The Crossing Shopping Centre Showroom

    Job Description

    • homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
    • The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

    What you will love doing in this role

    • Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
    • Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
    • Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
    • Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
    • Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
    • Store Security: Safeguard store security and prioritize the well-being of staff.
    • Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
    • Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
    • Customer Experience: Deliver a consistently exceptional customer experience.
    • Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
    • Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderly.
    • Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
    • People Management: Lead, motivate, and develop store staff to achieve business objectives.

    Project Management: Manage and implement key projects to support business growth and operational improvements.

    What you’ll need to do this role

    • Relevant tertiary qualification (Sales & Marketing).
    • Minimum of 5 years’ working experience within retail industry.
    • Working in the homewares retail industry would be highly advantageous.
    • Minimum of 5 years’ experience in leading a team within a sales target driven environment.
    • Experience using MS Office packages.
    • Must be available to work shifts, weekends and public holidays.
    • Clear credit and criminal record.

    What we will love about you

    • We love your ethical approach, professionalism, and high-energy self-starter mindset.
    • We love your planning, organizational skills, and customer-first attitude.
    • We love your natural leadership, mentoring, and ability to inspire others.
    • We love your drive to meet deadlines and targets with attention to detail.
    • We love your communication, motivation, and ability to engage at all levels.
    • We love your calm under pressure and effective stress management.
    • We love your adaptability, flexibility, and proactive approach to driving results.

    Behaviors we love

    Wow my customer

    • Walk in my customers’ shoes
    • Deliver on my promises
    • Deliver insight-led solutions my customers need

    Treat the business as my own

    • Take accountability
    • Be curious, creative & explore opportunities
    • Do it right & at the right time

    Play as a team

    • Be helpful
    • Be inclusive
    • Find the fun

     Closing Date 30 January 2026

    Method of Application

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