Vacant Jobs at Octotel

Summary:

• We’re looking for an Installations Supervisor to manage our field teams, ensure top-quality installations, and deliver exceptional customer service. You’ll oversee day-to-day installations, refine processes, and ensure installations are completed on time, within budget, and to the highest standard.

Key Outputs:

• Manage, train, and develop installation teams.
• Oversee field operations, schedules, and quality control.
• Review and refine work orders and plans before deployment.
• Ensure adherence to installation procedures and safety standards.
• Maintain accurate documentation and reporting.
• Build and maintain strong customer relationships.
• Monitor and improve installation efficiency and service standards.

Requirements

• Completed grade 12 or equivalent.
• Minimum of two years in a supervisory role in Telecoms industry.
• Comfortable with working on a CRM platform.
• Proficient in Google Workspace (Sheets, Docs, Gmail, etc.).
• Strong leadership and team management skills.
• Ability to plan, organise, and oversee multiple projects.
• Excellent problem-solving and communication skills.
• A valid drivers license.

Benefits

• Medical Aid (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Free Employee Wellness Programme (Lyra)
• Team Buildings
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!

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Job Summary:

• The Marketing Co-ordinator will be responsible for supporting the planning, execution, and tracking of marketing campaigns to grow the Octotel brand, engage communities, and support our Internet Service Provider (ISP) partners.
• The ideal candidate is a proactive and highly organised individual with a keen interest in the telecommunications and ICT space.

Job Duties:

• Campaign and Project Support: Assist in the planning and execution of marketing campaigns across multiple channels, including digital, print, and out-of-home.
• Content Creation: Develop and curate engaging content for our social media channels, website, blog posts, email newsletters, and other marketing materials.
• Digital Marketing: Monitor and update Octotel's social media platforms, including scheduling posts, engaging with the audience, and tracking performance. Assist with website updates and maintenance.
• Event and Community Management: Co-ordinate logistics for local community activations, trade shows, and other events. This includes managing event supplies, liaising with vendors, and supporting the on-site execution.
• Partner and Stakeholder Communication: Assist in creating and distributing marketing materials to our ISP partners and other key stakeholders.
• Administrative Tasks: Manage marketing calendars, budget tracking, and vendor relationships.
• Marketing Collateral: Assist with the design and production of promotional materials, including brochures, flyers, banners, and branded merchandise.
• Research: Conduct research to devise innovative and improved marketing strategies for brand promotion as well as any other research that may be required.

Requirements

• Education: Diploma in Marketing, PR and Communications, or a related field.
• Experience: At least 1-2 years of proven experience in a marketing coordination or a similar role in the ISP/FNO industry.
• Digital Skills: Solid knowledge and practical experience with various digital marketing tools and platforms (e.g. social media management, email marketing software, and marketing analytics).
• Communication: Excellent written and verbal communication skills.
• Organisational Abilities: Exceptional organisational, time-management, and project management skills with a keen eye for detail.
• Problem-Solving: The ability to think critically, solve problems, and work effectively under pressure.
• Team Player: A proactive attitude and the ability to collaborate effectively with different teams and external partners.

Benefits

• Medical Aid (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Free Employee Wellness Programme (ICAS)
• Team Buildings
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!

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Where will the successful candidate fit in?

• We are looking for a creative and motivated Graphic Design Intern to join our marketing team. This internship will provide hands-on experience in visual design, branding, and content creation while working on real projects that support our campaigns. The ideal candidate is eager to learn, adaptable, and passionate about design.

Key Objectives

• Assist with the creation of marketing materials including social media graphics, presentations, posters, and digital assets.
• Support the design and layout of internal and external communications.
• Collaborate with the marketing team to ensure brand consistency across all platforms.
• Contribute creative ideas for campaigns, visuals, and content.
• Assist with basic video editing or animation (advantageous but not required).
• Participate in brainstorming sessions with the marketing and content team.
• And any other reasonable task

Requirements

• Completed an NQF Level 6 qualification in Graphic Design, Marketing or related.
• Proficient in Adobe creative suite
• Strong eye for layout, colour, and typography.
• Attention to detail and willingness to learn in a fast-paced environment.
• Good communication and collaboration skills.
• Must not have previously participated in a SETA-funded internship.
• Commitment to completing the 12-month Internship
• Reliable transport to and from Northgate Business Park.
• Applicant must be based in Cape Town
• Applicant must be a South African Citizen

Benefits

• Free Employee Wellness Programme
• Amazing office culture, free barista prepared coffee and snacks!
• Exposure to latest industry technologies and standards
• Regular “unplugged hour” sessions filled with fun and themed office events.
• Lastly, a work environment that rivals the very best!

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Key Responsibilities:

• Assist with scheduling building maintenance.
• Assist with monitoring network breaks.
• Compiling SOR reports for network breaks.
• Assist with compiling before and after reports of maintenance.
• Monitor and maintain boot stock for team vehicle.
• And any other reasonable task.

Requirements

• Matric Certificate or equivalent.
• Tertiary level IT or Telecommunications qualification is preferred.
• A minimum of two years with hands experience performing fibre installations or maintenance.
• Driver's License is preferred.

Benefits

• Medical Aid or Medical Insurance.
• Reduced Gap Cover Rates.
• Discounted Internet Connectivity.
• Social Friday’s.
• Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• Exposure to latest industry technologies and standards.
• Team Buildings.
• Lastly, a work environment that rivals the very best!

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Key Responsibilities:

• Assist in the installation of network infrastructure and equipment as per site plan.
• Monitor and maintain boot stock for installation team vehicles.
• Responsible for the electrical and hard tool inventory to be used for site installations.
• Adhere to standard health and safety regulations.
• Assisting workers with Equipment.
• Learning new skills from experienced Technicians.
• And any other reasonable task.

Requirements

• Matric Certificate or equivalent.
• Tertiary level IT or Telecommunications qualification is preferred.
• A minimum of one year with hands-on fibre experience.
• Experience of at least one year working with generic power tools.
• Valid code 8 driver's license.
• This role involves hands-on, active work and requires a good level of physical fitness to carry out tasks effectively.

Benefits

• Medical Aid or Medical Insurance.
• Reduced Gap Cover Rates.
• Discounted Internet Connectivity.
• Social Friday’s.
• Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• Exposure to latest industry technologies and standards.
• Team Buildings.
• Lastly, a work environment that rivals the very best!

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Job Duties:

• Proactively identify and generate leads for Fibre To The Home (FTTH) and Fibre To The Business (FTTB) and Prepaid fibre services.
• Conduct external networking or door-to-door canvassing to cultivate new leads.
• Perform cold calls to inactive customers on the network to assess service feasibility.
• Strategically plan canvassing routes and manage flyer distribution campaigns to enhance brand awareness and lead generation.
• Maintain and manage an accurate client database, preferably using Google Sheets.
• Organize and execute activations within Multi-Dwelling Units (MDUs) and estates to boost service uptake.

Requirements

• A completed Grade 12 qualification.
• Minimum of 6 months' experience in direct sales, promotions, telesales and internet service provider.
• Must possess own reliable transport. No remote work.
• Confident, outgoing, and helpful personality; a strong team player is essential.
• Exceptional written and oral communication skills.
• Excellent administrative capabilities and meticulous attention to detail.
• Robust analytical skills with proficiency in Excel or other database management tools.
• Highly organized and self-motivated.
• Demonstrated ability to perform effectively under pressure and meet stringent deadlines.
• A keen desire for continuous learning and professional growth.

go to method of application »

Job Duties:

• Proactively identify and generate leads for Fibre To The Home (FTTH) and Fibre To The Business (FTTB) and Prepaid fibre services.
• Conduct external networking or door-to-door canvassing to cultivate new leads.
• Perform cold calls to inactive customers on the network to assess service feasibility.
• Strategically plan canvassing routes and manage flyer distribution campaigns to enhance brand awareness and lead generation.
• Maintain and manage an accurate client database, preferably using Google Sheets.
• Organize and execute activations within Multi-Dwelling Units (MDUs) and estates to boost service uptake.

Requirements

• A completed Grade 12 qualification.
• Minimum of 6 months' experience in direct sales, promotions, telesales and internet service provider.
• Must possess own reliable transport. No remote work.
• Confident, outgoing, and helpful personality; a strong team player is essential.
• Exceptional written and oral communication skills.
• Excellent administrative capabilities and meticulous attention to detail.
• Robust analytical skills with proficiency in Excel or other database management tools.
• Highly organized and self-motivated.
• Demonstrated ability to perform effectively under pressure and meet stringent deadlines.
• A keen desire for continuous learning and professional growth.

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Where will the successful candidate fit in?

• We are on the hunt for a Technical Lead to join our Rockstar Software Development team. By providing technical and strategic support, the Technical Lead will play a critical role in the Software Development Life Cycle and outputs for major directives.

Our Tech Stack

• Proficiency or interest in these platforms are welcome.
• PHP | Python | Ruby | Go | Django | Flask | RabbitMQ | VMware | EC2 | Lamda | Apache Mesos | React | Bootstrap | Foundation | Kubernetes | Docker | Swagger | MVC | Debian | Vagrant | Chef | Ansible | Git | Jira | Confluence | MySQL | GIS | GeoDjango | REST | Mobile App Development | Wordpress | Apache | Ngnix | HAProxy | Varnish

​Job Duties

• Construct and support code across a wide array of projects
• You will need some involvement (consulting) in almost all major directives.
• Coordinate technical requirements between DevOps and 3rd Parties.
• Provide support and strategic vision for technical development of systems.
• Work closely with the product manager & solutions architect to develop technical designs.
• Take a key role in the design and implementation of the development life cycle.
• Analyze, code, review, implement and update existing systems.
• Develop solutions for the company's current technology needs.
• Assist developers in the removal of technical blockers and impediments.
• Coaching/Mentoring of team members
• Maintain technical documentation.
• Define and maintain development standards.
• Ensure system architecture maintains an acceptable security standard.
• Any other reasonable tasks within the Development team

Requirements

• A minimum of 7 years as a Software Developer
• At least 2 of those years as a Software Technical Lead, or in a similar capacity.
• Proficient in modern programming languages with a focus on Python and PHP
• Proven ability to lead a Development Team with success.
• Full software development life-cycle experience
• A relatively grounded understanding of Automated Testing platforms, such as unit testing and behavior-driven development
• Some knowledge of continuous integration or automated deployment, orchestration on the cloud with containerizations
• A well-grounded knowledge of source control. Extra brownie points for GIT and GITflow
• A grounded understanding of OOP, MVC, DDD, and other software development patterns
• A solid foundation or sufficient exposure in working with MVC frameworks such as Rails, Cake, code-ignitor, Zend, Django
• Experience in agile or other development methodologies
• A grounded understanding of SOA (Micro Services) and Rest API
• Grounded Experience in working with & building REST API’s
• Experience with large scale business-grade software and heavily integrated systems
• Articulate with Good interpersonal relationship skills
• Ability to work with a diverse array of people with different values and concerns
• Ability to work under pressure
• An ability to acclimate to new systems quickly, and easily transition between problems

Benefits

• Medical Aid (Discovery)
• Reduced Gap Cover Rates (Turnberry Premier)
• Medical Insurance (Momentum - Health4Me)
• Discounted Internet Connectivity
• Free Employee Wellness Programme (Lyra)
• Team Buildings
• Exposure to latest industry technologies and standards
• Lastly, a work environment that rivals the very best!

go to method of application »

Key Responsibilities:

• Assisting customers via social media platforms and over the phone if required.
• Basic network fundamentals (basic troubleshooting).
• Processing of all fibre reconnect/migration orders.
• Scheduling of all support tickets.
• Engaging with and providing continuous feedback to ISP’s regarding reconnect/migration orders.
• Project reporting.
• Providing daily administrative support tasks such as data capturing and proofreading of documents.
• Managing internal communication.
• Day-to-day management of internal databases.
• Project monitoring, support and being the liaison between Octotel and the client.
• Schedule appointments, update and maintain appointment calendars.
• Responding via phone, email or live chat to any social media queries.
• Taking ownership of customer issues and following standard support desk procedures.
• And any other reasonable task.

Requirements

• Tertiary level qualification in IT or Telecommunications is preferred.
• At least 2 years' experience in a fibre projects or provisioning and/or technical support environment.
• Proven experience supporting customers via social media platforms.
• Strong Administrative skills.
• Excellent Stakeholder engagement and stakeholder management abilities.
• Customer Centric
• Ability to coordinate various projects simultaneously.
• Comfortable working on a CRM platform.
• Strong MS Excel ability.

Benefits

• Medical Aid and / or Medical Insurance.
• Gap Cover.
• Discounted Internet Connectivity.
• Access to an Employee Wellness Program (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• Exposure to latest industry technologies and standards in a fast paced, technologically advanced environment.
• Lastly, a work environment that rivals the very best!