Vacant Jobs at Unifi Group

About the Role

• Unifi Africa is seeking a commercially savvy and data-driven Product Owner – Client Growth to lead the design and optimisation of software and systems that power client acquisition, onboarding, and retention across our operations in South Africa, Zambia, Uganda, and Kenya.
• This pivotal role sits at the intersection of growth strategy, user experience, marketing technology, and product development. You’ll be responsible for building and iterating the tools, journeys, and channels that help attract, onboard, and retain our customers—across online, mobile, and branch channels.
• The ideal candidate has a passion for scaling digital products in emerging markets, a solid grasp of client behaviour, and a proven track record of driving measurable outcomes in acquisition, conversion, and retention.

Key Responsibilities

• Own the product lifecycle for client growth-focused systems, from awareness through acquisition to retention — including marketing tools, client onboarding, and client growth and loyalty mechanisms.
• Design and optimise digital and in-branch client acquisition experiences, including SEO, tracking of marketing campaigns and linking with aggregators.
• Lead the development of web and physical client acquisition and onboarding tools, making it seamless for clients to start and complete their loan journey online or in-branch.
• Collaborate with the marketing and development teams to ensure a cohesive and compelling user experience.
• Define and maintain a product roadmap, working closely with local operations and marketing teams to align business needs with scalable solutions.
• Track, report, and communicate product performance and strategic growth metrics to senior stakeholders.

Qualifications, Experience and Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related discipline.
• 8+ years of professional experience, including 5+ years in product management, digital marketing, or growth roles within financial services, fintech, or e-commerce.
• Deep understanding of acquisition funnels, CRM, onboarding flows, and client retention strategies in digital or hybrid models.
• Proven success in driving measurable outcomes across the growth funnel: acquisition, activation, reactivation, and repeat use.
• Experience working in African or other emerging markets is strongly preferred.
• Knowledge of Agile product development, with hands-on experience using tools like Jira, Figma, and Miro.
• Certification in product management, growth marketing, or agile methodologies is a plus.
• Passion for Africa and commitment to improving access to financial services.
• Willingness to travel across the continent as needed.

Closing Date 02 October 2025

go to method of application »

About the Role

• Unifi is seeking a technically savvy and strategically minded Product Owner—Integrations and Connectivity to lead the design, development, and management of our integration services and connectivity platforms across South Africa, Zambia, Uganda, and Kenya.
• This role is critical to ensuring seamless connectivity between Unifi’s core lending platforms and external systems, including telephony (PABX, VoIP), mobile network operators, payment gateways, banking partners, and credit bureaus.
• The ideal candidate combines deep technical expertise with product ownership experience, a strong understanding of APIs, system integrations, and payment ecosystems, and a passion for building scalable, reliable connectivity solutions in emerging markets.

Responsibilities

• Own the end-to-end product lifecycle for Unifi’s integration services and connectivity platforms—from ideation to delivery and ongoing improvement.
• Define and maintain the product vision, roadmap, and backlog for all integration-related services, ensuring alignment with Unifi’s broader business and technology strategies.
• In collaboration with the Platform team, implement and monitor telephony systems, including PABX and VoIP solutions.
• Lead integrations with mobile network operators to enable messaging, payments, USSD, and WhatsApp-based services across multiple African markets.
• Oversee banking and payment gateway integrations to support disbursements, direct debits, EFTs, and related financial transactions.
• Manage credit bureau and data provider integrations to enhance lending decisions and ensure regulatory compliance.
• Partner with engineering and operations teams to ensure secure, scalable, and high-performance integrations.
• Ensure integrations include real-time monitoring and metrics to track system health, diagnose issues, and drive continuous improvements.
• Act as the primary liaison with external technology partners for integration initiatives.
• Communicate integration strategy, progress, risks, and key updates to Unifi’s senior leadership team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
• 10+ years of professional experience, including 5+ years in technical product management or ownership, ideally in fintech, telecom, or software integration.
• Strong technical expertise in APIs and RESTful services.
• Practical experience in at least one of the following domains: telephony, mobile network and messaging, payments and banking, or credit bureau integrations.
• Product management certification (e.g., Pragmatic Institute, AIPMM, Product School, SAFe PM/PO) is a plus.
• Proficient in Agile/Scrum methodologies and tools like Jira, Confluence, and other collaboration platforms.
• Excellent stakeholder management and communication skills, with the ability to bridge technical and business perspectives.
• Strong passion for Africa and enthusiasm for contributing to a mission-driven, high-growth organisation.
• Willingness to travel across the continent as needed.

Closing Date 02 October 2025