Vacant Roles at Nexio

ROLE PURPOSE

• The Assurance Engineer will have to provide high-level, high-quality assurance role to Vodacom Business cooperate clients, in the Customer Services Operations Centre (CSOC).

ROLE REQUIREMENT

• Troubleshoot and resolve client issues escalated by the 1st line team
• Troubleshooting and configuration of MPLS VPN’s APN’s and SDWAN Networks
• Troubleshoot and configuration of firewalls
• Troubleshooting and configuring of QOS, OSPF and BGP
• Troubleshoot hosting/switching environments
• Troubleshoot and configuration of IPSec tunnels
• Router and switch software upgrades
• Standby Support
• Provide knowledge sharing and support for 1st and 2nd line engineers
• Lead and manage escalations and direct MTTR breaches
• Manage problem tickets and reoccurring backbone faults

QUALIFICATIONS & EXPERIENCE

• A valid CCNA Cisco certification, CCNP preferred
• 2 - 5 years relevant experience with MPLS Networks
• 2 years SDWAN experience (Preferred)
• Knowledge of ISP Technologies
• Knowledge Security, VoIP or Hosting technology as a secondary skill - L2
• Understanding of IP/GSM/Telecommunications/ICT Industry standards and methods - L1

 Closing Date 28 May 2026

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ROLE PURPOSE

• The Junior Test Analyst (Manual & Automation) supports Nexio’s Service Management and ASOC TCOE environments by performing manual and automated testing across applications, integrations, and platforms.
• The role ensures delivery of high‑quality, stable solutions through thorough test planning, test execution, defect management, and collaboration with cross‑functional teams including Developers, Automation Engineers, Business Analysts, Product Owners, and Scrum Masters.
• This position forms part of Nexio’s quality assurance capability, contributing to improved reliability, reduced production defects, and continuous process optimisation.

ROLE REQUIREMENT

Test Planning & Preparation

• Review and understand business requirements, user stories, acceptance criteria, and technical specifications.
• Contribute to test plans, test‑scenario development, and estimation sessions.
• Create and maintain test cases, test scripts, and test data for functional, regression, and integration testing.
• Ensure test environments, tools, and datasets are prepared and validated prior to execution.
• Participate in test walkthroughs and ensure traceability to requirements.

Manual Test Execution & Defect Management

• Execute manual test cases and record outcomes accurately.
• Identify, log, classify, and track defects using tools such as Azure DevOps or JIRA.
• Conduct retesting and regression validation after fixes.
• Participate in root‑cause analysis sessions to drive defect prevention.
• Support UAT execution and feedback resolution.

Automation Testing Support

• Develop and maintain automated test scripts using Selenium, UFT, Appium, or similar tools.
• Assist in building and enhancing regression automation packs.
• Execute scheduled automation suites and analyse execution results.
• Maintain automation frameworks and support continuous improvement initiatives.
• Ensure alignment with DevOps and CI/CD practices where applicable.

Quality Assurance & Collaboration

• Ensure compliance with QA standards, STLC methodologies, and Agile ways of working.
• Work closely with cross‑functional teams to clarify requirements, acceptance criteria, and dependencies.
• Document testing processes, results, and improvement recommendations.
• Support audit readiness by maintaining proper test evidence and artefacts.

Reporting & Documentation

• Provide progress updates including defect trends, test execution status, and identified risks.
• Maintain detailed test artefacts including traceability matrices, defect logs, and regression packs.
• Contribute to post‑implementation reviews and lessons‑learned sessions.

Continuous Improvement

• Identify efficiency opportunities across manual and automation testing.
• Contribute to QA best-practice development and framework enhancements.
• Participate in upskilling, TCOE capability growth, and internal training initiatives.

PROFESSIONAL COMPETENCIES

• Understanding of software development and testing lifecycle (SDLC/STLC).
• Foundational experience in automated testing principles and scripting.
• Familiarity with tools: Selenium, UFT, Appium, Azure DevOps, JIRA, TestLink.
• Understanding of version control tools (Git), CI/CD concepts, and DevOps pipelines.
• Knowledge of Agile frameworks (Scrum / Kanban).
• Understanding of test-case design techniques and structured test documentation.
• Awareness of ITIL, service operations, and incident/change processes (advantageous).
• Ability to analyse logs, APIs, and integration points (advantageous).

QUALIFICATIONS & EXPERIENCE

• Matric / Grade 12
• Diploma or Degree in Information Technology, Software Engineering, Computer Science (Preferred).
• Basic understanding of programming languages like Java, Python, c#, VBScript or JavaScript.
• 1–2 years’ experience in software testing (manual and/or automation).
• ISTQB Foundation Level certification (Preferred).
• Exposure to telecommunications, managed services, ASOC/NSOC environments, or enterprise applications advantageous.

Closing Date 22 May 2026

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Role Purpose

• The Technical Account Manager – IT Solutions is responsible for driving revenue and gross profit growth by positioning and selling Nexio’s IT solutions into enterprise customers.
• The role focuses on engaging CIOs, CTOs, IT Directors, and their teams, translating complex business and technology requirements into value‑driven IT solutions.
• This role requires a strong understanding of the enterprise IT landscape, including infrastructure, cloud, networking, security, data, and managed services. The Technical Account Manager acts as a trusted advisor to IT leadership, aligning Nexio’s capabilities to the customer’s technology strategy, operational objectives, and transformation roadmap.

Key Responsibilities

• Drive revenue and gross profit growth throughsolution‑led IT sales into enterprise and large mid‑market customers.
• Engage primarily withCIOs, IT Executives, Architects, and Senior IT Managers, articulating business and technical value at both strategic and operational levels.
• Develop a deep understanding of customerIT environments, architectures, roadmaps, and pain points.
• Position Nexio’s IT solutions as strategic enablers supporting digital transformation, resilience, security, performance, and cost optimisation.
• Build and maintain strong relationships across customer IT organisations, from executive leadership to technical teams.
• Identify and qualify new sales opportunities within existing and new accounts through structured account planning and proactive prospecting.
• Work closely withpre‑sales, solution architects, product teams, and service delivery teams to design and present tailored IT solutions.
• Lead the solution sales cycle end‑to‑end, including discovery, solution definition, proposal development, commercial negotiation, and deal closure.
• Act as thecustomer’s primary commercial interface throughout the sales process, ensuring continuity between sales and delivery.
• Maintain accurate and up‑to‑date reporting of opportunities, customer interactions, and forecasts within the Nexio CRM system.
• Stay current onIT industry trends, emerging technologies, vendor offerings, and competitor positioning to provide informed guidance to customers.

ROLE REQUIREMENT

• Align sales activities with Nexio’s strategic objectives and priority IT solution areas as defined by executive leadership.
• Maintain a strong understanding of enterprise IT domains including infrastructure, cloud services, networking, cybersecurity, data platforms, and managed services.
• Contribute directly to Nexio’s revenue and gross profit targets through high‑quality pipeline development and deal execution
• Take ownership of complex IT sales engagements, coordinating cross‑functional teams to deliver cohesive, customer‑centric solutions.
• Achieve assigned revenue and gross profit targets.
• Build and sustain a high‑quality IT solutions pipeline.
• Accurately forecast sales performance and progress opportunities through to purchase order.
• Translate customer IT requirements into aligned Nexio solution propositions.
• Ensure consistent and disciplined CRM usage, including daily updates of customer activity and opportunity status.

Additional Information:

• Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments.  A person with a will and a passion for success in a sales role.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Deep understanding of the enterprise IT landscape and how IT supports business outcomes.
• Proven ability to sell solution‑based IT offerings rather than transactional products.
• Strong communication and presentation skills for executive‑level engagements.
• Negotiation skills to structure commercially sound agreements.
• Analytical ability to assess customer environments, competitive positioning, and pricing strategies.

QUALIFICATIONS & EXPERIENCE

• Matric (required).
• Degree in Information Technology, Business, Marketing, or related field.
• Postgraduate qualification advantageous.
• 8+ years’ experience in solution‑led IT sales, ideally within enterprise environments.
• Demonstrated experience selling toCIOs, IT Directors, or senior IT leadership.
• Strong understanding of sales performance metrics and pipeline management.
• Advanced experience using CRM systems and MS Office.
• Proven ability to manage complex sales cycles involving multiple stakeholders.

LEADERSHIP COMPETENCY REQUIREMENTS

• Strong interpersonal and stakeholder management skills.
• Exceptional verbal and written communication abilities.
• Strategic thinking with the ability to align technology solutions to business outcomes.
• Ability to operate effectively in fast‑paced, high‑pressure environments.
• Professional maturity to engage confidently with executive‑level customers.

 Closing Date 19 June 2026

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Role Purpose

• The Technical Account Manager – IT Solutions is responsible for driving revenue and gross profit growth by positioning and selling Nexio’s IT solutions into enterprise customers.
• The role focuses on engaging CIOs, CTOs, IT Directors, and their teams, translating complex business and technology requirements into value‑driven IT solutions.
• This role requires a strong understanding of the enterprise IT landscape, including infrastructure, cloud, networking, security, data, and managed services. The Technical Account Manager acts as a trusted advisor to IT leadership, aligning Nexio’s capabilities to the customer’s technology strategy, operational objectives, and transformation roadmap.

Key Responsibilities

• Drive revenue and gross profit growth throughsolution‑led IT sales into enterprise and large mid‑market customers.
• Engage primarily withCIOs, IT Executives, Architects, and Senior IT Managers, articulating business and technical value at both strategic and operational levels.
• Develop a deep understanding of customerIT environments, architectures, roadmaps, and pain points.
• Position Nexio’s IT solutions as strategic enablers supporting digital transformation, resilience, security, performance, and cost optimisation.
• Build and maintain strong relationships across customer IT organisations, from executive leadership to technical teams.
• Identify and qualify new sales opportunities within existing and new accounts through structured account planning and proactive prospecting.
• Work closely withpre‑sales, solution architects, product teams, and service delivery teams to design and present tailored IT solutions.
• Lead the solution sales cycle end‑to‑end, including discovery, solution definition, proposal development, commercial negotiation, and deal closure.
• Act as thecustomer’s primary commercial interface throughout the sales process, ensuring continuity between sales and delivery.
• Maintain accurate and up‑to‑date reporting of opportunities, customer interactions, and forecasts within the Nexio CRM system.
• Stay current onIT industry trends, emerging technologies, vendor offerings, and competitor positioning to provide informed guidance to customers.

ROLE REQUIREMENT

• Align sales activities with Nexio’s strategic objectives and priority IT solution areas as defined by executive leadership.
• Maintain a strong understanding of enterprise IT domains including infrastructure, cloud services, networking, cybersecurity, data platforms, and managed services.
• Contribute directly to Nexio’s revenue and gross profit targets through high‑quality pipeline development and deal execution
• Take ownership of complex IT sales engagements, coordinating cross‑functional teams to deliver cohesive, customer‑centric solutions.
• Achieve assigned revenue and gross profit targets.
• Build and sustain a high‑quality IT solutions pipeline.
• Accurately forecast sales performance and progress opportunities through to purchase order.
• Translate customer IT requirements into aligned Nexio solution propositions.
• Ensure consistent and disciplined CRM usage, including daily updates of customer activity and opportunity status.

Additional Information:

• Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments.  A person with a will and a passion for success in a sales role.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Deep understanding of the enterprise IT landscape and how IT supports business outcomes.
• Proven ability to sell solution‑based IT offerings rather than transactional products.
• Strong communication and presentation skills for executive‑level engagements.
• Negotiation skills to structure commercially sound agreements.
• Analytical ability to assess customer environments, competitive positioning, and pricing strategies.

QUALIFICATIONS & EXPERIENCE

• Matric (required).
• Degree in Information Technology, Business, Marketing, or related field.
• Postgraduate qualification advantageous.
• 8+ years’ experience in solution‑led IT sales, ideally within enterprise environments.
• Demonstrated experience selling toCIOs, IT Directors, or senior IT leadership.
• Strong understanding of sales performance metrics and pipeline management.
• Advanced experience using CRM systems and MS Office.
• Proven ability to manage complex sales cycles involving multiple stakeholders.

LEADERSHIP COMPETENCY REQUIREMENTS

• Strong interpersonal and stakeholder management skills.
• Exceptional verbal and written communication abilities.
• Strategic thinking with the ability to align technology solutions to business outcomes.
• Ability to operate effectively in fast‑paced, high‑pressure environments.
• Professional maturity to engage confidently with executive‑level customers.

 Closing Date 19 June 2026

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ROLE PURPOSE

• The Senior Account Manager (SAM) is accountable for driving strategic customer engagement, revenue growth, and long-term account expansion across the South African Government landscape—including National Departments, Provincial Departments, Municipalities, Agencies, State-Owned Enterprises (SOEs), and Government Clusters.
• This role aligns technology solutions with the Government’s digital transformation priorities such as NDP 2030, the National Digital & Future Skills Strategy, e-Government modernisation, Smart City initiatives, and cybersecurity readiness, while ensuring full adherence to public-sector procurement legislation and governance frameworks.
• The SAM will operate as the primary customer lead, engaging across DG, DDG, CIO, CFO, HOD, Municipal Manager and SOE executive levels, ensuring Nexio’s value proposition is positioned to enable government service delivery, efficiency, and digital transformation.

ROLE REQUIREMENT

• Develop and execute multi-year account strategies aligned to National Treasury priorities, MTEF/MTSF cycles, and sector-specific mandates.
• Map customer environments in line with SA Government Clusters (Justice & Security, Economic, Social, Governance).
• Build trusted relationships with DGs, DDGs, CIOs, CFOs, Municipal Managers, HODs, Boards, and SOE leadership.
• Position Nexio as a strategic advisor through a deep understanding of government digital transformation programmes.

Identify, qualify, and close opportunities linked to public-sector initiatives:

• Digital Government Modernisation
• Public-sector cybersecurity and POPIA compliance
• GovCloud-aligned cloud migration
• Municipal revenue enhancement systems
• ERP and infrastructure modernisation for SOEs
• Smart City and e-government platforms
• Deliver revenue, margin, and pipeline targets through cross-sell and upsell motions.

Manage complex government tender processes in accordance with:

• PFMA
• MFMA
• PPPFA
• National Treasury Regulations
• CSD compliance requirements
• Navigate public sector RFP/RFQ/RFI processes, open bids, transversal contracts, and SITA procurement requirements.
• Ensure transparent, compliant sales practices aligned to PFMA, MFMA, POPIA, Cybercrimes Act, B-BBEE, and Public Service Regulations.
• Collaborate with legal and compliance teams to ensure accurate, risk-mitigated bid submissions.
• Build joint go-to-market strategies with OEMs, SIs, B-BBEE partners, and technology alliances relevant to government.
• Engage strategically with SITA, SALGA, COGTA, Provincial Treasuries, and sector-specific ICT forums.
• Represent Nexio at industry events such as GovTech, SALGA Conferences, SITA Summits, and Municipal ICT forums.
• Maintain accurate forecasting and CRM data aligned with government budget cycles (APPs, IDPs, Strategic Plans).
• Map National and Provincial budget allocations and procurement pipelines to influence opportunity development.
• Conduct Quarterly Business Reviews (QBRs) with key departments, municipalities, and SOEs.
• Ensure seamless delivery of complex ICT programmes within government environments.
• Support change-management, governance, and end-user adoption across public-sector projects.
• Manage escalations and ensure SLAs and KPIs meet government performance standards.

Stay informed on:

• National Treasury budget allocations
• Government ICT strategies & policies
• Municipal turnaround strategies
• Digital transformation legislation and reforms
• Convert insights into actionable sales strategies, solution positioning, and executive engagement.
• Mentor junior sales and account resources.
• Influence internal strategy for public-sector prioritisation, solution investment, and value proposition alignment.
• Drive collaboration across sales, delivery, finance, bid office and compliance teams.

Additional Information:

• Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments.  A person with a will and a passion for success in a sales role.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Deep knowledge of PFMA, MFMA, PPPFA, NT Regulations, POPIA, Cybercrimes Act.
• Strong experience with large ICT solution sales cycles.
• Tender management and SITA-related procurement proficiency.
• Strong negotiation, influencing, and executive communication capabilities.
• Analytical and financial acumen to interpret budgets, MTEF, and APPs.

QUALIFICATIONS & EXPERIENCE

• Matric (required)
• Degree in Business Administration, Public Administration, ICT, Marketing, or related field
• 7+ years’ experience in public-sector enterprise sales
• Proven track record selling ICT, digital, cloud, cybersecurity, or managed services solutions
• Strong understanding of government procurement, legislation, and ICT strategies
• CRM proficiency and strong pipeline management discipline

LEADERSHIP COMPETENCY REQUIREMENTS

• Strategic thinking and the ability to influence public sector digital transformation agendas.
• Excellent communication, negotiation, and presentation skills.
• Ability to engage senior government stakeholders and manage complex governance structures.
• Collaborative leadership style with strong cross-functional engagement.
• Strong ethical standards, diplomacy, and political sensitivity.

Closing Date 19 June 2026