About the Role:
The Customer Care Manager is a self-starter with ambition, vision and a commitment to excellence in a dynamic business environment, whose role is to achieve and sustain growth and d
About the Role:
The Customer Care Specialist acts as a key contact between our customers and the Company. Displays a professional image of the company and provides a comprehensive service in a high
Purpose Statement
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in ord
Duties & Responsibilities
You will be responsible for the following:
Retain clients by delivering customer service in accordance with SLAs
Conduct formal minuted monthl
Position Summary:
Achieve all Brands key performance indicators and targets
Provides high touch service to all customers at all times to deliver personalized service dependent on c
JOB DESCRIPTION
As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professio
JOB DESCRIPTION
Mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers w
RESPONSIBILITIES
Effectively plan, lead and organize the Collections team to ensure individual and team targets and objectives are achieved
Effectively communicates deadlines and targets
You Bring:
Experience in a supervisory or management role.
Willingness to work shifts.
Customer Service.
Minimum 1-year call center experience in a team leader role.
Experience working w
You Bring:
Matric
Experience in administration.
Willingness to work shifts.
Customer Service.
Minimum 1-year call center experience.
Ensure the quality outcome is achieved.
Basic und
You Bring:
1-year Customer Service experience.
Basic Financial experience
Advantageous
Diploma / Degree
What You’ll Do For The Brand:
Work closely with audits in en
QUALIFICATIONS:
Gr 12 / Matric / NQF level # 4 secondary education qualification
Marketing diploma / business administration diploma on NQF level # 5 or equivalent in a sales / service re
You Bring:
Customer Service.
Minimum 1-year call center experience in a team leader role.
1 years’ experience in a fast – paced customer support environment
Experience working
Job Description
As a Call Centre Collections Team Leader for Corporate Accounts, you will play a crucial role in managing and motivating a team of collections agents to achieve targets and maintain
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servic
You Bring:
10 years Contact Centre Management experience
5+ years Head of Operations experience
5+ years’ experience with Contact Centre software suites
Minimum of 5 years IVR experi
You Bring:
6 months Customer Service experience.
Basic Financial experience
What You’ll Do For The Brand:
Ensure withdrawals are completed timeously and that all necessary che
