QUALIFICATION & KEY REQUIREMENTS
Matric/NQF Level 4
Relevant Degree OR Diploma is essential
EXPERIENCE
A minimum of 3 years contact centre experience with advanced query resolut
Requirements are:
The most eligible candidate must hold an appropriate recognised qualification at NQF Level 4 on the 10 Level NQF.
An NQF Level 5 qualification will be an a
Description
Responsibilities
Assess client needs in terms of special interests, special needs, and affordability/budget
Quoting of all services requested by clients within the required turn
Overall Purpose
To focus on the customer experience and develop key relationships with SA-based clients
To promote continual improvement, humility, and safety across the Group
Maintain and u
Key Responsibilities for this position:
Answering all incoming calls as per standard operating procedures.
Handling enquiries via telephone, fax or e-mail.
Processing of telephonic orders.
AVI Field Marketing, a division of AVI Limited, handles the sales and merchandising for the beverages, snacking, and cosmetic business units to ensure improved execution at the store level.
An exci
Description
Oracle is looking for a DRCC Co-Prime Sales, a strong expert who will be accountable for driving revenue from wide infrastructural transformation contracts, spanning both cloud infrastr
Job description
Handling all direct complaints and following up to ensure all complaints are resolved
Making stock orders
Placing orders and filling invoices
Directing all warranties
Mon
Purpose of the role
To contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuri
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and
In this role you will be responsible for understanding Mimecast’s customers' desired outcomes and driving the requisite activity in your team to achieve value realisation. You will be respon
WHAT WILL YOU DO?
Growing the Top 50 business lives, handling and resolving service-related queries:
Manage the team to provide a value proposition to the employers to enable the transfer and
Dis-Chem Pharmacies’ in Midrand has an opportunity available for a Customer Benefits Administrator to join the team. The main purpose of this role will be to administrate processes of the Benefi
Job description
To provide telephonic / remote / onsite support for all Micros products.
Clients on ‘Stop-Support’ are not to be support without the authorization by
Join Ecolab’s call center in , and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and socia
Main Purpose of The Role:
Commercial Support – Customer Visibility and Implementation
Strategic Implementation Project Lead
Internal Projects and Process Improvements (Best Practice)