Senior HR Manager: Change Management at CA Global

Reference number: RSB

Job description:
A Financial Services Provider based in Cape Town is seeking a Senior HR Change Manager who will be responsible for focusing on the people aspects of change, providing business-centric solutions, including organisation assessment, stakeholder analysis and change management that enhances business outcomes and accelerates the adoption of strategic business initiatives.
organisation.

Responsibilities:

• Provide change leadership to the Groups strategic change Initiatives / projects.
• Thought leader for key change initiatives - Work with other functions and stakeholders to identify & document complete list of change impacts and action plans.
• Identify cultural and organisational alignment risk points; recommend and implement strategies to ensure stronger strategic alignment and change sustainability. Identify resistance and performance gaps, and create/ manage measurement systems to track adoption, utilisation, and proficiency of individual changes.
• Develop and roll-out communications.
• Build and evolve the strategic change practice.
• Actively build and contribute to knowledge assets, templates, tools and resources to support building greater awareness & understanding of change tools & principles.
• Partner closely with Internal Communications to ensure alignment of all communications and messaging across the organisation.
  • This Leader will apply a structured change management approach and methodology for the people side of change caused by projects and change efforts as follows:
  • Clearly describe the change, identifies stakeholders, assesses the impact and communicates to the organisation.
  • Develop a change management strategy based on understanding the details of the organisation, and the groups (stakeholders) being impacted.
  • Proactively identify potential people risks and anticipate points of resistance; then develops specific plans to mitigate or address the concerns.
  • Develop actionable and targeted organisational alignment plan for sponsor and stakeholder management which includes communication, coaching, education and resistance management.
  • Support the execution of plans by managers and business leaders.
  • Provide active and visible coaching to leaders who are change sponsors.
  • Create and enable reinforcement mechanisms and celebrations of success.
  • Create and manage measurement systems to track adoption, utilisation and proficiency of individual changes.
  • Identify resistance and performance gaps, and works to develop and implement corrective actions.
  • Work with project teams to integrate change management activities into the overall project plan.
  • Work with communication, training, and HR specialists in the formulation of particular plans and activities to support project implementation.

Requirements: Qualification and Skill

• Possess relevant degree at honours level.
• Certified in Prosci change methodology (preferred). 
• Minimum of 8 years’ experience in the Change Management field and at least 3 to 5 years senior management experience. Must have worked on large transformation projects.
• Experience consulting to business leaders, providing communication, change management and deployment support.
• Possess subject matter expertise in Change Management.
• Project management experience.
• Facilitation experience.