Business Analyst at Dimagi

Job Description

Dimagi is seeking a Business Analyst to support the implementation and delivery of large scale mHealth projects in Southern and Eastern Africa. As the Business Analyst you will lead the requirements management process throughout all phases of a project, acting as the main liaison between client teams and the Dimagi technical teams responsible for designing and building the solution that will contribute to a strong client program.

The successful candidate will contribute to industry-changing improvements to frontline healthcare delivery in low resource settings. The position will include some travel both to larger metropolitan areas for partner meetings as well as the remote corners of the Southern and Eastern African countries where community workers use our products to improve rural health. You will join our team of local and international staff to learn and share best practices and expertise from across the globe.

Compensation will depend on level of experience and qualifications but will be competitive with local rates.

Responsibilities

• Lead the requirements management process from the start to end on large mHealth projects
• Act as a liaison between client teams and Dimagi technical teams designing and building the solution that will create the desired impact.
• Participate in client calls and onsite scoping trips as needed to gather and discuss needs and requirements
• Lead the appropriate documentation, communication and sign off of requirements and specifications across multiple project stakeholders
• Prioritize requirements and create conceptual prototypes and mock-ups
• Develop thorough understanding of the relevant health protocols and processes of the client’s programs
• Maintain a thorough understanding of Dimagi’s product, CommCare, and the latest features
• Create maps, charts and workflow diagrams to represent business processes and design specifications
• Create detailed, measurable, and testable requirements for use in solution design, development, testing, and deployment.
• Lead initial rounds of User Acceptance Testing
• Perform analysis of complex data sources and create specification for data mapping and reports
• Implement industry best practices and processes across projects
• Provide training and mentorship to other team members on best practices and appropriate tools
• Manage a team of 2 - 3 Field Managers

Skills & Requirements

• Bachelor's degree in Computer Science or related field
• 4-6 years experience in Business Analysis
• Led requirements identification and prioritization efforts for large scale business or technology projects
• Familiarity and experience with Agile/SCRUM methodologies.
• Ability to self-manage
• Solid planning, time management, and organization skills
• Strong written and verbal communication skills
• Demonstrated analytical skills
• Must be able to multi-task and prioritize work assignments effectively, as well as work with minimal oversight
• Ability to travel internationally up to 50%
• Interested and able to work in a multi-cultural, distributed, and international team setting
• Eligible to work in South Africa
• Desire to make a social impact

Desired Knowledge, Skills and Abilities

• 6 - 8+ years of work experience
• Certified Business Analysis Professional, CBAP certification preferred.
• Experience working in an international team
• Knowledge of healthcare systems across Africa
• French, Portuguese or Spanish speaking

Why this is an amazing opportunity

• Tackle cutting edge problems of using technology for development, daily
• International exposure to some of the biggest mHealth projects in developing countries
• We are a dynamic execution focused team that maintains a social culture. We are excited to come to work every day
• This is a core role at Dimagi with a lot of room for growth, working from Cape Town with our global teams in Boston, Dakar and Delhi
• Live in Cape Town working with an international multi-disciplinary team
• Be challenged and fulfilled

Is this the right position for me

We look for people who are interested in understanding what makes technology work in practice in low-resource settings. You’re able to self-organize and self-manage, and you love helping people solve difficult problems. You prefer small organizations to large ones, multi-tasking to single-project assignments, and a social atmosphere. You are detail oriented and comfortable with diving into the nitty gritty of technology.

Benefits at Dimagi

• Travel around the world: Our staff has travelled to 42 countries for work. Visit the 43rd
• Flexible Work - Dimagi offers employees flexible work hours and location
• Generous time off: 30 days of PTO, 10 personal initiative days (independent projects), and unlimited sick days
• Fulfilling work: Work directly with end users in some of the world’s most underserved communities
• Play with cool stuff: We purchase whatever technology you need to get your work done
• Prepare for retirement: Retirement Fund in South Africa; all of our retirement benefits include company matching
• Excellent health insurance: Outstanding medical plan, fully covered for you and your family
• Great parental leave policy: 12 weeks of leave to primary caregivers, six weeks to non-primary givers
• Employee stock options: You’ll have a stake in the future success of Dimagi

Please submit your application by October 4th, 2017