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  • Posted: Nov 20, 2017
    Deadline: Not specified
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    Webhelp South Africa, Customer Experience Innovators We believe that creating a better customer experience delivers improved revenues, reduced costs and more loyal customers. That's why our blue-chip clients trust us to deliver excellent experiences to their customers. Established in 2013, we have 2 experience centres in South Africa with ambitions to grow...
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    People Partner

    Job description

    As a People Partner what will your responsibilities be?

    • Act as face of HR and manage senior business relationships to enable HR to add value to the business, aligning HR strategy to the business strategy
    • Diagnose issues that require HR input and generate a strategic HR plan addressing business priorities
    • Drive the people plan for the business ensuring delivery of HR solutions to generate a positive impact on business performance. This encompasses the full employee lifecycle from recruitment through to development, performance and reward.
    • Implement HR products, processes and policies across the business area, working closely with the central HR team to embed messages, initiatives and communications
    • Source and evaluate data to provide insights and shape HR solutions
    • Work closely with centres of excellence and People Services to ensure alignment of activity to business priorities
    • Play a lead role in major change initiatives and other projects, mobilising teams within HR where required

    As a People Partner what skills and experience is required?

    • Significant HR Generalist experience, including recruitment
    • Strong diagnostic skills
    • Experience in shaping and formulating HR strategic plans
    • Demonstrable experience of senior stakeholder management
    • Ability to influence, motivate and engage through clear and articulate communication
    • Ability to build relationships at all levels of the organisation
    • Ability to problem solve and create appropriate solutions
    • Ability to work in a fast-paced environment and juggle a varied workload
    • Experience of working in a BPO or call centre environment desirable but not essential
    • Professional qualification (CIPD)/degree desirable

    Method of Application

    Interested and qualified? Go to Webhelp SA on www.linkedin.com to apply

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