(1503) Cash Centre Manager - Durban at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Provide strategic and operational direction to the cash centre team, in line with the strategic objectives of the Currency Management Department.
• Oversee the application of cash centre policies, processes and procedures.
• Recommend improvements to existing policies, processes, procedures and systems for better alignment with cash centre requirements.
• Plan and manage regional demand for banknotes to ensure adequate availability. 
• Supervise the processing of banknotes to maintain quality standards of notes in circulation.
• Oversee the destruction of banknotes in accordance with recycling standards.
• Promote continuous workflow improvement to optimise cash centre resources. 
• Compile and present management information to the Divisional Head: Supply Chain Management for informed decision-making.
• Identify and mitigate any risks related to the cash centre and ensure compliance with the relevant governance frameworks.
• Lead and manage stakeholder relationships, both internal and external, to uphold the reputation of the SARB. 
• Chair the Inter-banks Forums for Cash Operations and the Joint Planning Committee for business continuity and security networks.
• Oversee the development and performance of the team as part of line management duties.
• Build and lead a high-performance team to ensure operational efficiency.

Qualifications

To be considered for this position, candidates must have: 

• a Bachelor’s degree in Commerce or Business Administration, or an equivalent qualification; and
• eight to 10 years’ experience in a cash management environment, with at least three years at management level.