Team Assistant at Zurich Insurance Company Ltd

Job Description

The Team Assistant’s role is to;

• ensure the smooth running of the department and that deadlines are met by providing efficient and effective administrative support and assistance to the relevant Regional Managers, Area Managers, Underwriters and Business Development Managers.
• manage duties in line with the company and Regional Objectives around:
• Profitable Growth
• Customer Centricity
• Operational Excellence
• People - IDP
• Financial discipline and Governance

• In addition, key sales activities including Telesales and Broker canvassing, will need to be undertaken when required. Managing an underwriting portfolio and back up to underwriting department when required.

Your role

Key Tasks & Accountabilities

• Reports and presentations - Collation of all reports (Sales Tracking, Pipeline and Prospects etc.) and forward to management on a weekly / daily basis
• Extraction of figures on DSS / QLIKVIEW - to check shortfalls and variances
• Prepare and type Regional report on a monthly / Quarterly basis
• Coordinating events - coordinate all sales and underwriting functions
• Assistant to Business Development Manager - Queries, claims, multi-claimant actions, credit control and underwriting assistance as well as preparing of quotations on QQC
• Maintaining attendance registers (all staff)
• Answering Switchboard and managing reception duties
• Attend to daily mail (incoming and outgoing)
• Hosting of clients
• Order policy wordings and marketing materials
• Daily, weekly and monthly stats for the region
• Maintain broker contact lists for the region
• Attend to office maintenance needs
• Flight and accommodation arrangements
• Minutes of Sales meetings
• Arrange Broker functions and meetings when required
• Teamwork

Other Requirements

• Analysis
• Attention to detail
• Commitment to excellence
• Effective Delegation & Leadership
• Developing organisational talent
• Oral and written communication
• Planning and organizing
• Teamwork
• Flexible in duties performed
• Ability to work under pressure
• Positive attitude

Relationships

Internal

• Sales
• Product Underwriting including risk engineering and actuarial units
• Credit control
• Business Service Centre
• Claims
• Marketing and Risk
• Finance
• Information Technology
• People Management
• Legal and Compliance
• Broker Management department

External

• Brokers
• Clients
• Building Management and general office suppliers
• UMA's and Niche product suppliers for the company

Your Skills, Qualifications, And Experience

• Grade 12
• A minimum of 2 year Secretarial experience will be an advantage
• Administrative underwriting experience
• FAIS compliant
• Computer literate (Word and Excel requirement)

Knowledge

• Sound Knowledge and understanding of the South African Insurance / RE-Insurance market
• Sound knowledge of Statutory and legislative requirements
• FAIS Compliant - 60 Credits minimum would be an advantage
• Events management

Technical Skills

• Good Relationship Building skills
• Excellent Verbal and written skills
• Excellent typing skills
• Telephone and listening skills
• Strong People management skills
• Strong numeracy skills
• Good communication skills
• Sound Interpersonal Skills
• Computer literacy - Sound Excel skills

Systems

• I90
• Qlikview
• SAP
• OVAFLO
• WORD
• EXCEL

Additional Information

• This role is based at our office in Nelspruit
• Within the context of Bryte Insurance Company South Africa Limited's Employment Equity Policy, all eligible candidates will be considered, however, preference will be given in the following order:
• The suitability of the candidate based on job-specific selection criteria of equally suitable candidates, the candidates from the designated group within the ambit of Bryte Insurance Company South Africa Limited's Employment Equity Policy.
• Your application will only be considered should you meet the minimum requirements of the vacancy.
• If you have not received a response within 14 days from the closing date, please consider your application unsuccessful.
• Internal candidates, please ensure you have informed you Line Manager of your application.