Administration Manager, South Africa, Fintech - Johannesburg at Optasia

• The Administration Manager will oversee and coordinate all shared administrative and operational support functions within the regional Johannesburg office.
• This role acts as the single point of contact for People Operations, Facilities, Office Management, IT support coordination, and general administration, ensuring the smooth day-to-day functioning of the office and effective cross-functional collaboration. The position is central to enabling teams to perform at their best by providing structured, reliable, and proactive administrative support across the region.

What You Will Do

• Act as the primary point of contact for all regional office administrative and coordination needs across People Ops, Facilities, Office Management, and IT support.
• Serve as a first point of contact for employee queries, supporting engagement, wellbeing, basic conflict or disciplinary processes and other People Operations initiatives.
• Support the smooth onboarding of local new hires, acting like the local representative, offering guidance and ensuring support during their first days with the company.
• Oversee facilities management including maintenance, repairs, utilities, health and safety compliance, emergency procedures, and coordination with landlords and service providers.
• Manage office operations including supplies, vendors, service contracts, office layout, assets, and ensuring a clean, professional, and compliant workplace.
• Coordinate front-desk and reception activities including mail, deliveries, visitors, and general inquiries as required.
• Support leadership and teams with scheduling, meetings, events, logistics, and internal initiatives.
• Assist with audits, compliance checks, documentation, and data collection.
• Provide general administrative support across departments and act as a liaison to ensure smooth information flow

What You Will Bring

•  4+ years of experience in administration, office management, operations, or a similar cross-functional support role
• Proven experience supporting multiple functions such as HR/People Ops, Facilities, IT coordination, and Office Management
• Experience working in a regional office or multi-stakeholder environment
• Strong understanding of basic HR administration, facilities coordination, and office operations
• Demonstrated ability to manage vendors, contracts, and service providers
• Proficiency in common office systems, tools, and documentation processes

Your Key Attributes 

•  Highly organized with strong attention to detail
•  Proactive, adaptable, and solution-oriented
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and work across teams
•  Calm, professional, and reliable under pressure
•  Service-oriented mindset with a high level of accountability