Facilities Co-ordinator/Receotionist at The Convergency Hub

Cape town based candidates only

Key Responsibilities of the Facilities / Reception role:

• Front desk reception, meet and greet all visitors
• Ensure an exceptional hospitality experience for visitors in every way (escort to correct       office, offer coffee)
• Order office equipment, furniture, arrange delivery and payments
• Order Computer hardware from supplier and arrange payment
• Arrange for IT suppliers to set up new computers
• Grocery shopping and other shopping (online and driving to stores)
• Stationery orders
• Order gifts for clients
• Filtered drinking water deliveries
• Ensure that offices are always stocked with necessary items
• Report maintenance and security issues to the Building Manager, arrange for outside           suppliers where applicable
• Report telephone faults to Telkom
• Report IT issues to our Suppliers
• Ensure that the offices are neat and tidy and in accordance with brand guidelines
• Ensure office plants are watered
• Manage cleaning team (ensure expectations are met, run performance reviews, manage leave, identify areas needing training)
• Communicate Facilities updates to the entire team (eg when renovations take place, security updates etc)
• Check post boxes and ensure mail is delivered to the appropriate office
• Sign for parcels
• Manage the Convergency office space including the camera and filming area
• Weekly laundry management
• Manage office keys
• Ensure store rooms are managed and content list is updated
• Travel arrangements, booking flights, car rentals, hotels
• Organising catering for specific events when needed
• Adhoc admin support to the Convergency team
• Marketing support to the Marketing Specialist

Qualifications

• Matric or equivalent qualification 

Personal attributes

• Excellent communication skills (both written and spoken)
• Interpersonal relations
• Attention to detail is a must
• Confidentiality
• Service excellence
• Personal productivity
• Professionalism
• Team player
• Organised
• Efficient
• Ability to use own initiative
• Great time management

Business skills

• Competent user of Excel, Word and Outlook

Industry skills / experience

• Customer or client services experience
• Experience in hospitality (advantageous but not essential)

Must have own car and valid drivers license