Trade Engagement Executive, System Support at Philip Morris International

Job description

Closing date 25 July 2017

PURPOSE OF THE JOB

• Responsible for data integrity and integration of Digital Tools with the Back Office, the FSF and the internal analytics platform. Build, manage and deliver trainings for the Back Office and FSF so as to continuously create data for analysis and action. Improve the performance of the Digital Platforms through ongoing engagement with OC and local IS, ensuring long term platform stability.

ACCOUNTABILITIES

• Data Integrity
• Overall data exchange management (Back office-FSF-Retailer)
• Collaborate with Local and OC IS Departments to manage and implement changes and upgrades to Digital Platforms
• Manage master store list data with Commercial Planning and IS, creating a seamless link between current and future interfaces
• Develop retail communication strategy
• Manage FSF and Retailer Change Management conversion through new and innovative training methodologies
• Lead change management trainings in all regions, driving the understanding of the DTE platforms from a technical aspect
• Reduce the uncovered base within South Africa
• Collaborate with local agencies to establish a digital strategy for the uncovered Informal Trade Base in South Africa
• Collaborate with IS and sales to pilot and then integrate the solution into the PMSA analytics tool
• Develop recommendation for improving interaction, visibility and digital strategy adoption
• Drive the adoption of Digital Solutions within and outside of the Organization
• Develop local change agents within the business as Digital / OPEN Experts
• Use a multi-channel approach to build the required technical knowledge in the new solution so as to ensure change and adoption of the platform
• Build and deliver trainings in consultation with internal stakeholders, to the Field Sales Force and Back Office Sales Support Staff
• Develop engagement tools to continually educate and sell the benefit of our digital platforms
• Reporting and Analytics
• Engage with internal stakeholders to ensure relevant reports are developed and presented in the best way
• Liaise with OC to stay aware of any new plug-in capabilities that may be relevant to South Africa

SKILLS & COMPETENCIES

Education

• Tertiary education (National Diploma or Degree) in business related field

Work Experience

• Experience in system management and IS
• 2-3 years’ experience within FMCG sales