Academic Support Administrator at Optimi Learning

Job Description

• Optimi is looking to hire a highly motivated individual with strong administrative and communication skills to join the team as an Academic Support Administrator Assessors. The ideal candidate should be able to work in a fast-paced environment, manage multiple tasks, and support assessment events and academic operations.

REQUIREMENTS

• Grade 12.
• Administration and Client Services qualification (advantageous).
• Minimum 2–3 years’ administrative experience in a similar role.
• Strong data capturing and attention to detail.
• Client service experience.
• Education sector experience will be advantageous.
• Proficiency in Microsoft suite.
• Fluent in English (verbal and written).
• Ability to work under pressure and manage large volumes of work within strict timelines.
• Willingness to work overtime and weekends when required.

DUTIES

• Plan and coordinate assessment events such as Orals, PATs and Practical assessments.
• Liaise with assessors, subject specialists and internal stakeholders to ensure successful assessment events.
• Provide administrative support and coordination for assessment activities.
• Manage approved independent assessor administration, including approvals and support.
• Coordinate and support R&S training events, including event setup and certificate distribution.
• Handle client enquiries on Zoho for Academic Operations.
• Maintain accurate records, compile reports, and assist with billing and invoicing for assessment events.

Deadline:31st March,2026