Account Executive at Standard Bank Group

Job Purpose

• To grow and retain a portfolio of high value Business Segment relationships by performing a proactive, mobile, value adding financial partnership role. 
• To ensure that close personal attention is given to provide a full array of customised financial solutions tailored to meet the growth needs and potential of the customers within the portfolio.
• To provide effective relationship management aimed at optimising customer profitability and value to the Bank.
• To ensure customer satisfaction across allocated portfolio of customers.

Key Responsibilities/Accountabilities

• Relationship and portfolio management 
• Customer Experience 
• Transaction Led Customer Acquisition 
• Economic Growth 
• Credit management
• Risk and Compliance 
• People management

Preferred Qualification and Experience

• FAIS recognised qualification (listed with FSB)
• NQF 6 Qualification or Equivalent
• Previous managerial experience (+/- 3 years) as a Business Manager, Account Manager, or any other related role dealing with high value commercial clients is essential. This experience provides a general understanding of how Business Banking and commercial businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the commercial market.
• Significant experience in preparing and motivating Credit applications

Knowledge/Technical Skills/Expertise

• Computer literate 
• Strong negotiation and conflict management skills to create a cooperative and collaborative working environment where conflict is defused and managed.
• Credit assessment skills
• Business acumen
• Negotiation skills 
• Quantitative and Numerical Skills 
• Excellent verbal and written communication skills.
• Controlling: Takes charge, directs, manages, and organises.
• Socially Confident/ Relationship Builder: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
• Has the need to focus on one task and complete it thoroughly
• Structured, Organised, Diligent, Conscientious
• Perfectionist and systematic
• Goal directed and persistent 
• Has a fast paced approach 
• Enjoys initiating and leading from the front.
• Enjoys visiting clients, analysing their needs, negotiating and selling/servicing
• Enjoys numbers and quantification, budgets cash flows, profits and loss calculations
• Enjoys controlling and being in charge of a project, operation or division