Account Manager at Adcorp Holdings Limited

Job Description:

• Obtain business recruitment needs from new and existing clients
• Load job requisitions
• Conduct Recruitment Strategy Discussions, with Hiring Managers, in line with job description requirements
• Work closely with the Recruitment Consultant to find and place candidates
• Provide monthly reports – in terms of Talent Acquisition KPI’s, and other ad-hoc reports required by the client
• Leverage relationship networks and partnerships to gain influence and support.
• Demonstrate personal commitment to business partners by fulfilling responsibilities, following partnership agreements, involving others and removing obstacles to team accomplishments.
• Support the business by providing an exceptional level of service delivery which includes attending to queries timeously and effectively.
• Attend to queries in a professional manner both in person and in writing and timeously.
• Adhere to SLA turnaround times where appropriate.
• Develop awareness of client future business needs and identify potential opportunities.

Roles and Responsibilities:

• Identify and validate selected client opportunities
• Collaborate with other stakeholders to provide a conceptual solution that is aligned to the clients’ needs
• Develop a conceptual proposal and submit / present in line with Adcorp and ATS’s Corporate Identity
• Ensure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client’s needs
• Obtain client sign off of the proposal / solution
• Continually research and network to stay abreast of global trends, consumers & competitors customers/partners satisfaction levels
• Attend conferences and networking opportunities.
• Ensure ongoing relationship building to retain the client and to identify new sales opportunities
• Ensure client is aware of ATS differentiation at all times.
• Update the sales pipeline weekly
• Update the CRM with the appropriate information
• Prepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthly
• Ensure client reports are to standard and provided timeously to the client
• Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the project
• Liaise with operations ongoing to ensure client’s needs are being delivered on and to proactively manage any delivery challenges, through the operations team
• Achieve agreed sales targets 
• Ensure Operational approval of all costings to clients and the achievement of budgeted GP’s
• Agree on business terms and articulate these into the Service Level Agreement to the client
• Ensure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etc
• Ensure the Service Level Agreement is signed
• In the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policies
• Escalate any deviation from 30 day payment terms to Finance