B2B E-commerce Manager at OneDayOnly

About You

• You’re equal parts e-commerce operator and deal-closing dynamo. One minute you’re perfecting product listings and tracking conversion rates on Shopify, the next you’re at an expo stand chatting to buyers and turning leads into orders. You love ownership, take pride in the details, and care about the numbers because you know how to move them.
• Commercially sharp and hands-on, you get a kick out of clean stock sheets, smooth order flows, and brands that visibly grow under your watch. You don’t just talk strategy, you execute it, on-site, online, and everywhere in between.

Responsibilities:

E-Commerce & Brand Site Management

• Own and manage the in-house brand ecommerce sites (Shopify)
• Ensure sites are always live, accurate, and trading optimally
• Upload and maintain products, pricing, content, and campaigns with 100 percent accuracy
• Monitor site performance, sales, and conversion trends
• Handle backend processes including payments and order flow
• Run basic reporting and insights to guide decisions

Trade Shows & Exhibitions

• Attend and represent the brands at Decorex, SARCDA, and relevant industry exhibitions
• Set up, manage, and operate exhibition stalls
• Implement and manage systems or bots where relevant to capture leads and orders
• Engage directly with retailers, buyers, and partners
• Follow up post-expo to convert leads into B2B orders

B2B Sales & Order Management

• Manage incoming B2B enquiries and orders end-to-end
• Build and maintain relationships with wholesale and trade customers
• Price and process B2B orders accurately and efficiently
• Coordinate stock availability and delivery timelines
• Identify opportunities to grow the B2B channel

Stock & Supplier Management

• Place and manage production orders with suppliers
• Ensure stock is replenished timeously and kept at optimal levels
• Monitor packaging requirements and place orders when needed
• Resolve stock discrepancies and support stock control processes
• Work closely with operations to ensure smooth dispatch and fulfilment

Marketing & Growth Support

• Translate brand positioning into practical, executable actions
• Support sales campaigns and product pushes across channels
• Monitor competitors, trends, and market shifts
• Identify practical growth opportunities rather than theoretical ideas
• Use data and insights to guide decisions

Reporting

• Provide regular updates to management covering:
• Sales performance
• Stock and operational status
• B2B growth
• Product and range performance
• Experience and Qualifications:
• Proven experience in ecommerce or brand management
• Strong understanding of Shopify or similar ecommerce platforms
• Experience handling stock
• Comfortable engaging directly with customers and trade buyers
• Strong admin and organisational skills
• Commercial mindset with a focus on revenue and growth
• Excellent communication skills, written and verbal
• Ability to multitask and prioritise in a fast-paced environment
• Self-starter with high accountability and energy
• Willingness to attend exhibitions and events as required