what's OneDayOnly? We're your new best friend! We get hold of a product, slash its price and then offer it to you for OneDayOnly. You've got 24 hours to take advantage of our generosity and then the deal is gone forever. Sad, but true. Not only are we generous but we're also slightly psychic and know that you're about to ask what produ...
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About You
- You’re the kind of developer who gets unreasonably excited about shaving milliseconds off a query, finding the root cause of a bug before your coffee gets cold, and turning complex backend challenges into elegant solutions. APIs, databases, caching layers, and scalable architecture are your playground. You believe clean code is a love language, technical debt should be kept on a short leash, and “it works on my machine” is not a deployment strategy. Whether you're optimising performance, architecting new services, or diving into a production issue, you thrive on building systems that are fast, reliable, and ready for whatever a million bargain-hunting customers throw at them.
Responsibilities:
- Develop and maintain high-performance, scalable backend systems using PHP, Laravel and related technologies.
- Design, build, and optimize GraphQL APIs and other backend services.
- Optimize application performance, database queries, and caching strategies for speed and scalability.
- Ensure the security and integrity of the backend infrastructure, implementing best practices for authentication, authorization, and data protection.
- Write clean, maintainable, and well-documented code.
- Implement automated testing, debugging, and deployment strategies to ensure software reliability.
- Stay up-to-date with industry best practices and emerging backend technologies.
- Work closely with product owners and stakeholders to gather requirements and define project scope.
- Troubleshoot and resolve technical issues in a timely manner.
- Continuously improve the architecture, codebase, and development processes to enhance overall efficiency and maintainability.
Experience and Qualifications:
- BSc Computer Science, BEng, or equivalent qualification. However, your ability to demonstrate deep backend development expertise will trump a formal qualification.
- At least 5 years of experience in backend development, with a strong focus on PHP and Laravel (or a similar framework).
- Solid understanding of API (RESTful, GraphQL) design and best practices.
- Strong proficiency in SQL databases (MySQL/PostgreSQL) and experience with database optimization techniques.
- Strong knowledge of Docker and CI/CD pipelines.
- Proficiency in version control systems (Git) and collaborative development workflows.
- Familiarity with Redis is a plus.
- Experience with cloud-based architectures (Azure, Google Cloud or AWS) and microservices is advantageous.
- Strong debugging, troubleshooting, and performance optimization skills.
- Passion for writing clean, well-structured, and efficient code.
- Strong problem-solving and analytical thinking abilities.
- Ability to work both independently and collaboratively in a team environment.
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About You
- Things at OneDayOnly are about to get delightfully chaotic. We’re looking for Seasonal Customer Success Agents to join our team on a fixed-term 6-month contract during one of our busiest trading periods. Between Black Friday madness, Cyber Monday cart races, festive gifting emergencies, and customers hunting down the internet’s best deals, our Customer Service team needs extra superheroes on standby.
- You’re the kind of person who sees an angry customer as a challenge accepted. You type faster than most people think, stay cool when inboxes explode, and genuinely enjoy turning frustration into “Wow, thanks so much!” moments. You love helping people, thinking on your feet, and finding solutions without breaking a sweat. If professionalism, empathy, quick thinking, and a little organised chaos sound like your thing, you’ll fit right in.
Responsibilities:
- Deliver professional and efficient support across multiple platforms with accuracy, urgency, and empathy.
- Understand the deal, the product, and the pain point - then resolve it quickly and professionally.
- Communicate clearly and proactively with the customer and internal teams to avoid delays, dropped balls, or repeat issues.
- Escalate complex or high-risk matters to the appropriate teams when necessary.
- Spot trends in customer queries or product issues and raise them with the relevant teams before they snowball.
- Use time wisely, manage priorities well, and always look for ways to work smarter.
- Take ownership of your KPIs - and always aim to exceed expectations.
- Jump in to support your teammates and the broader business when needed.
Experience and Qualifications
- Matric certificate
- Previous customer service experience, ideally within eCommerce.
- Experience working with ticketing systems such as Zendesk would be advantageous.
- Excellent written and verbal communication skills with strong grammar and phone etiquette.
- Strong problem-solving ability and confidence handling challenging customer situations.
- Strong attention to detail and a flair for solving problems.
- Ability to multitask effectively in a fast-paced environment.
- Emotional intelligence, adaptability, and professionalism under pressure.
- Strong computer literacy and the ability to quickly learn new systems and tools.
- A positive, can-do attitude and a genuine passion for helping people
- A proactive mindset with a strong sense of ownership and accountability.
- A genuine passion for helping people and delivering exceptional customer experiences.
- Multilingual abilities would be advantageous.
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About You
- We’re looking for an ace employee to assist in our warehouse, keeping the flow of distribution moving and keeping our customers happy. This means you are well versed in the process of picking and packing allocated orders daily in a warehouse environment. You have great attention to detail, and you are able to see the bigger picture and make decisions on the go.
Responsibilities:
- Picking, packing, counting and checking stock to ensure correct inventory counts.
- Conduct quality assurance checks on all incoming and outgoing stock products.
- Manage multiple tasks and communicate with various departments simultaneously.
- Maintaining impeccable merchandising of shelves.
- Perform ad-hoc or cross-sector duties in any way required by Manager
- Ensure that housekeeping is performed daily and your work area kept optimal and clean.
- Reporting to and working with the Floor Supervisors and Managers on any issues that arise as well as day-to-day requirements.
- Ensure that the health and safety protocols of the company and OHS ACT are adhered to in your area of responsibility and workplace.
Experience and Qualifications:
- Matric
- Experience in a warehouse environment
- Sound analytical, organising, interpersonal and communication skills
- Strong affiliation to systems, utilising them to increase productivity in line with the business strategy
- Proficient in basic computer skills
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About You
- You’re a network and infrastructure specialist who lives and breathes connectivity. With broad expertise across enterprise networking platforms - including Ubiquiti UniFi, Cisco, HP Aruba, Sophos, and Fortinet - you don’t just maintain networks - you architect them for peak performance and reliability. You understand that in a fast-paced e-commerce environment, network downtime isn’t an option, and you proactively monitor, optimize, and secure our infrastructure to keep business flowing seamlessly.
- Responsibilities
Network Design and Deployment
- Analyze business and technical requirements to design and establish optimal network infrastructure
- Install, configure, and deploy network hardware including access points, managed switches, security gateways, and firewalls across platforms such as Ubiquiti UniFi, HP Aruba, Sophos, and Fortinet
- Plan and execute network expansion projects to support organizational growth
- Design and implement both wired and wireless network solutions that ensure seamless connectivity across all office locations
Performance Monitoring and Management
- Continuously monitor network performance using platform management tools (UniFi Controller, HP Aruba Central, and equivalent) as well as broader infrastructure monitoring solutions
- Optimize network configurations for maximum speed, reliability, and efficiency
- Manage bandwidth allocation and server capacity to meet user demand
- Conduct regular performance assessments and implement improvements proactively
- Generate and analyze network performance reports to identify trends and potential issues
Troubleshooting and Maintenance
- Perform comprehensive diagnostics to identify and resolve network connectivity issues
- Ensure high availability and minimal service interruption through proactive maintenance
- Respond promptly to network incidents and implement effective solutions
- Coordinate firmware updates and patches for all network equipment
- Maintain network uptime and reliability standards aligned with business objectives
Security Implementation
- Implement, monitor, and evaluate network security protocols and measures
- Configure and manage firewalls, web filter policies, SSLVPN, IPSEC tunnels, SD-WAN, and secure access controls across multi-site environments
- Conduct regular security audits and vulnerability assessments
- Respond to security incidents and implement preventative measures
- Ensure compliance with data protection regulations and company security policies
Server and Infrastructure Administration
- Install, configure, and maintain Windows Server environments (2012 through 2025), including upgrades, patch management, and performance tuning
- Manage Active Directory, Group Policy, and DHCP across the organisation
- Oversee virtualisation platforms including Proxmox, VMware, and Microsoft Azure, including cloud-to-on-premises migrations
- Manage endpoint deployment and software distribution using Microsoft SCCM/Endpoint Configuration Manager
- Administer Microsoft 365 and Google Workspace environments, including user provisioning, group management, and collaboration tooling
- Plan and execute server migration and infrastructure refresh projects, including physical server relocations and cloud-to-on-premises transitions
- Manage and monitor backup solutions to ensure data integrity and business continuity
ISP Relations and Management
- Serve as the primary point of contact for Internet Service Provider relationships
- Negotiate service level agreements and manage ISP performance expectations
- Troubleshoot ISP connectivity issues and coordinate resolution efforts
- Evaluate ISP services and recommend optimizations or changes as needed
- Manage failover solutions and backup connectivity options
Documentation and Standards
- Maintain comprehensive and accurate documentation of network configurations, topologies, and policies
- Document standard operating procedures for network operations and troubleshooting
- Create and update network diagrams and asset inventories
- Ensure all changes are properly documented and communicated to relevant stakeholders
Equipment and Software Management
- Install and configure network equipment and software, including end-user networking accessories
- Manage the lifecycle of network hardware, coordinating upgrades and replacements
- Ensure proper inventory management of all network-related assets
- Evaluate new networking technologies and make recommendations for adoption
User Support and Training
- Provide technical support to end-users for network connectivity issues
- Train staff on secure network usage and best practices
- Collaborate with the IT team to resolve cross-functional technical challenges
- Communicate network changes, maintenance windows, and updates effectively to users
Continuous Improvement
- Stay current with enterprise networking and infrastructure platform updates, including Ubiquiti UniFi, Cisco, HP Aruba, Microsoft, and virtualisation technologies
- Participate in ongoing professional development and industry training
- Research and recommend emerging network technologies that could benefit the organization
- Contribute to IT strategy discussions with insights on network infrastructure needs
Experience and Qualifications
- Degree or diploma in Information Technology, Computer Science, Network Engineering, or a related field is preferred, but relevant experience will be considered
- Minimum 3–5 years of hands-on experience managing enterprise network infrastructure, including switches, firewalls, access points, and VPN solutions across platforms such as Ubiquiti UniFi, Cisco, HP Aruba, Sophos, or Fortinet (required)
- Proven experience in designing, deploying, and managing enterprise-level wired and wireless networks
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs, routing, switching)
- Experience with network security implementation including firewalls, VPNs, and access controls
- Demonstrated ability to troubleshoot complex network issues efficiently
- Experience managing ISP relationships and coordinating connectivity solutions
- Excellent problem-solving skills and the ability to work independently
- Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical users
- Project management capabilities with experience delivering network projects on time and within scope
- Certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Endpoint Administrator Associate, Ubiquiti Certified Professional, CCNA, CCNP or equivalent are highly advantageous
- Hands-on experience with Windows Server administration, Active Directory, Group Policy, DHCP, and virtualisation platforms (Proxmox, VMware, Azure)
- Knowledge of network monitoring and management tools
- Experience with documentation and maintaining technical records
- Ability to work in a fast-paced e-commerce environment where uptime is critical
- Assertive, proactive, and innovative approach to network management
- Strong work ethic and commitment to operational excellence
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About You
- You’re the behind-the-scenes wizard who somehow knows where the SOP is, who missed training, which spreadsheet needs updating, and why the meeting invite disappeared. You thrive on organised chaos, colour-coded trackers, smooth onboarding experiences, and being the person everyone quietly relies on to keep the Sales team functioning like a well-oiled machine. Equal parts admin guru, spreadsheet enthusiast, and professional problem-preventer, you love turning “Where do I find this?” into “Already sorted.”
Responsibilities:
Training & Onboarding Support:
- Assist with onboarding preparation and coordination for new Sales team members.
- Assist in preparing training materials and resources.
- Track attendance, onboarding progress, and training completion.
- Support training sessions and workshops.
Documentation & Process Support:
- Assist with maintaining SOPs, guides, and operational documentation.
- Help ensure resources remain organised, accessible, and updated.
- Support formatting and structuring of training or process materials.
Reporting & Administrative Support:
- Assist with operational reporting and data tracking.
- Compile recurring reports, trackers, and summaries.
- Support quality check administration and follow-through.
- Help monitor recurring operational issues or gaps.
Operational Coordination:
- Assist with recurring operational tasks and workflows.
- Support coordination of meetings, workshops, and team initiatives.
- Help ensure operational follow-through on assigned tasks.
Sales Team Support:
- Assist the Sales Team with basic operational or process-related questions.
- Help direct queries to the appropriate stakeholder where needed.
- Support smoother day-to-day operational execution.
Team Engagement & Logistics Support:
- Assist with organising team builders, learning sessions, and other initiatives.
- Support coordination of logistics, communication, and scheduling.
Experience and Qualifications:
- Bachelor's degree.
- Previous administrative, operational, training, coordination, or support experience advantageous. Strong technical skills.
- Comfortable working with spreadsheets, trackers, and documentation.
- Experience in retail, e-commerce, operations, training, or support environments is advantageous. Highly organised and detail-oriented.
- Reliable and consistent in follow-through.
- Eager to learn and develop professionally.
- Comfortable working in a fast-paced environment.
- Curious and willing to ask questions.
- Structured in communication and task management.
- Comfortable working with systems, and documentation.
- Able to handle repetitive tasks accurately while remaining proactive.
- Positive, collaborative, and team-oriented.
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About You
- You’re the kind of person who treats late deliveries like a major crisis. Armed with spreadsheets, supplier follow-ups, and a suspiciously organised inbox, you thrive on keeping orders moving, solving chaos before it escalates, and making supply chain magic happen behind the scenes. You’re equal parts relationship-builder, problem-solver, and professional chaser of “just following up” emails.
Responsibilities:
- Establish, monitor, and enforce supplier delivery SLAs, with a strong focus on OTIF (On-Time In-Full) performance.
- Proactively identify supply chain risks and implement mitigation plans to protect delivery timelines and business operations.
- Coordinate with suppliers and internal stakeholders to ensure smooth order execution and timely resolution of operational bottlenecks.
- Investigate and resolve supplier-related discrepancies, including delivery, pricing, quantity, and operational issues.
- Manage supplier escalations and ensure resolutions are achieved within agreed timelines.
- Take ownership of high-risk or urgent orders, ensuring proactive communication and effective prioritisation based on business impact.
- Drive supplier accountability to meet operational expectations, service standards, and delivery commitments.
- Monitor and track supplier performance metrics, including delivery accuracy, responsiveness, and issue resolution.
- Conduct regular supplier performance reviews and follow-ups to address recurring challenges and improve service delivery.
- Work collaboratively with Sales, Warehouse, Customer Service, and Finance teams to resolve procurement and supply chain issues efficiently.
- Prepare and present reports on supplier performance, SLA adherence, risks, and improvement initiatives.
- Identify opportunities for process improvement to enhance operational efficiency and customer satisfaction.
- Maintain strong supplier relationships to support long-term collaboration and operational success.
Experience and Qualifications:
- Grade 12 certificate; relevant diploma or qualification in Procurement, Supply Chain, Logistics, or a related field is advantageous.
- 3–5 years’ experience in procurement, supplier coordination, vendor management, or supply chain operations.
- Strong understanding of procurement best practices and supply chain management principles.
- Experience managing supplier performance, SLAs, and operational escalations.
- Knowledge of e-commerce or retail supply chain environments is advantageous.
- Strong negotiation and stakeholder management skills.
- Excellent verbal and written communication skills, including professional email and phone etiquette.
- Strong analytical, problem-solving, and decision-making abilities.
- High attention to detail with strong organisational and prioritisation skills.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Demonstrated computer literacy and proficiency in relevant systems and reporting tools.
- Strong relationship-building skills with the ability to drive supplier accountability and collaboration.
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About You
- You thrive in a fast-paced warehouse world where no two days are the same. You have a knack for spotting bottlenecks, optimising workflows. Your team loves your calm confidence, practical problem-solving, and ability to keep spirits high even during peak season madness. You speak fluent KPI, dream in floor layouts, and believe a tidy warehouse is a happy warehouse. If leading a hands-on, high-performing team and making processes sing gives you a sense of joy, you’re exactly who we’re looking for.
Responsibilities:
Operational Leadership & Daily Management
- Oversee all day-to-day warehouse activities including receiving, storage, picking, packing, dispatch, and returns.
- Maintain high operational standards of accuracy, speed, safety, and housekeeping.
- Ensure operational readiness for seasonal peaks and high-volume promotional periods.
- Monitor daily KPIs and adjust staffing, workflows, or priorities as needed.
Productivity, Accuracy & Process Improvement
- Implement and maintain standardised warehouse processes aligned with national warehousing standards.
- Drive continuous improvement projects to boost productivity and reduce operational costs.
- Improve order accuracy and dispatch speed through effective workflow management.
- Evaluate operational bottlenecks and introduce solutions to improve throughput.
Stock-Holding & Inventory Management
- Oversee cycle counts, stock integrity, and accurate system reconciliation.
- Implement and maintain correct storage methods, racking utilisation, and SKU-organisation logic.
Collaboration & Cross-Functional Alignment
- Work closely with the Cape Town warehouse, Procurement, Planning, IT, and Customer Service teams.
- Align Johannesburg processes with national standards and strategic projects.
- Ensure seamless communication with the Head of Operations on performance, risks, and expansion progress.
People Management & Leadership
- Manage warehouse supervisors, team leads, and staff; ensure adequate staffing levels.
- Train and develop teams to improve competence, accountability, and performance.
- Conduct performance reviews, coaching, and disciplinary processes where necessary.
- Build a culture of safety, quality, and continuous improvement.
Health, Safety & Compliance
- Ensure adherence to all safety protocols and legal warehouse compliance requirements.
- Maintain equipment, enforce PPE use, and manage incident reporting.
- Ensure full compliance with internal controls, audit requirements, and operational SOPs.
Experience and Qualifications:
- Minimum 5–7 years warehouse management experience.
- Strong background in e-commerce, retail distribution, or high-volume warehouse operations.
- Proven experience in leading expansions, relocations, or warehouse layout redesigns.
- Strong leadership, people-management, and workflow optimisation skills.
- Solid understanding of WMS, scanning solutions, and inventory controls.
- Experience managing multi-location operational networks.
- Exposure to courier logistics and last-mile delivery models.
- Strong leadership presence and decision-making capability
- High accountability and ownership mindset
- Excellent communication and stakeholder management
- Process-driven, analytical, and structured approach
- Ability to operate effectively in high-pressure, high-volume environments
- Adaptable and solutions-oriented
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About You
- We’re on the hunt for a Reverse Logistics Team Leader who is switched on, solutions-focused, and ready to lead from the front. You aren’t just a manager; you’re an operational maestro who balances the flow of physical stock with the precision of digital data.
- You are a self-starter who takes full ownership, driving tasks through to completion without needing a nudge. As a hands-on leader, you thrive on the floor with your sleeves rolled up, coaching and solving puzzles alongside your team rather than from a distance. You stay close to the work to lead by example, ensuring that "OneDayOnly quality" is maintained at every step of the return journey.
Responsibilities
- Operational Coordination & Workload: Oversee daily task allocation and manage the ebb and flow of return volumes. You are organised and deadline-driven, knowing exactly how to prioritise and multi-task to keep the pipeline moving without reminders.
- Hands-on Leadership: Lead, coach, and motivate your team to deliver excellence. You’ll be present on the floor, assisting with tricky physical assessments and providing live coaching to help agents grow.
- Solutions-Focused Troubleshooting: You see problems as puzzles, not roadblocks. Whether it’s a "mystery parcel" or a complex courier claim, you identify gaps, take initiative, and bring the team along with you to find a fix.
- Cross-Functional Collaboration: You are a collaborator at heart, working seamlessly across departments to troubleshoot workflows and improve the customer experience.
- Tech & Data Management: Being tech-savvy, you’ll navigate Zendesk, Google Workspace, and Asana with ease, ensuring all documentation is accurate and performance trends are spotted early.
- Communication Excellence: You are a clear, calm, and capable communicator, whether you’re de-escalating a frustrated customer or delivering a performance feedback session to an agent.
- Performance Ownership: Monitor SLAs and KPIs with a professional and positive attitude, passionate about delivering top-notch service - every time.
Experience and Qualifications
- Matric (Grade 12): A tertiary qualification is a plus.
- Experience: Minimum 3 - 4 years in customer service or logistics, with at least 2 years in a team leader or supervisory role, preferably in an eCommerce or warehouse environment.
- Systems: Proficient in customer service platforms (Zendesk/Freshdesk), Google Workspace, and quick to learn new software.
- Legal Knowledge: Sound working knowledge of the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA) as they relate to retail returns and refunds.
- Attributes: High attention to detail, highly adaptable, and a team player who takes initiative.
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About You
- You're a hands-on architect who loves owning the big picture while staying grounded in the details. You thrive in fast-paced e-commerce environments, hold your own across engineering, product, data and ops teams, and you know that great architecture is only great if it actually ships.
- You understand that in a platform where deals last 24 hours, performance and reliability aren't nice-to-haves – they're the product. If you've worked in environments with complex third-party integrations you'll feel right at home here.
Responsibilities
Architecture Ownership
- Own the end-to-end architecture of the OneDayOnly platform – from customer-facing web and mobile experiences to backend services, data pipelines and operational tooling.
- Define and drive architectural standards, patterns and best practices across all engineering teams.
- Lead architectural reviews and provide technical governance across new initiatives and major changes to existing systems.
- Identify and proactively address technical debt, single points of failure and scalability constraints before they become production problems.
Cross-Team Collaboration
- Work closely with product, engineering, data, DevOps and commercial operations teams to translate business requirements into sound technical designs.
- Act as the connective tissue between teams – ensuring that the work of frontend, backend, mobile and data engineers fits together coherently.
- Be a trusted advisor to non-technical stakeholders, translating complex architectural decisions into clear business impact.
Integrations & Third-Party Systems
- Design and govern integration architecture across the OneDayOnly ecosystem, including payment gateways, courier and logistics partners, warehouse management systems, and supplier/vendor feeds.
- Ensure integrations are robust, observable, fault-tolerant and built for the realities of high-volume flash-sale traffic spikes.
- Evaluate and onboard third-party platforms and APIs in a way that maintains system integrity and minimises coupling.
Cloud & Infrastructure
- Design and oversee cloud infrastructure across Azure and Google Cloud Platform, optimising for performance, reliability and cost-efficiency.
- Champion DevOps best practices including CI/CD pipelines, infrastructure-as-code, containerisation and observability.
Leadership & Standards
- Create clear, actionable technical documentation, architecture diagrams and architectural decision records (ADRs).
- Mentor engineers and technical leads across teams, raising the overall engineering bar.
- Evaluate and recommend new tools, frameworks and technologies that align with business goals and the existing platform direction.
Experience and Qualifications
- 5+ years of experience in a solutions architect, principal engineer or equivalent technical leadership role.
- Relevant cloud certifications (Azure Solutions Architect Expert, GCP Professional Cloud Architect) are advantageous.
- A degree in Computer Science, Software Engineering or a related field, or equivalent practical experience.
- Proven experience designing and delivering production systems on Azure and/or Google Cloud Platform.
- Strong grasp of distributed systems, API design, event-driven architecture and microservices patterns.
- Hands-on experience with complex third-party integration landscapes – ideally including payment gateways, logistics/courier APIs, or warehouse/fulfilment systems.
- Solid DevOps fundamentals: CI/CD, containerisation (Docker/Kubernetes), infrastructure-as-code.
- Familiarity with PHP-based backends and modern JavaScript frameworks (React, Next.js, React Native/Expo) – enough to review code, guide teams and make informed architectural decisions.
- Experience in e-commerce, marketplace or high-volume transactional platforms is a significant advantage.
- Excellent communication skills: able to write clearly, run productive technical discussions, and present confidently to non-technical stakeholders.
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About You
- As Assistant Stock Control Manager, you’re the type who treats stock integrity like a personal mission (because it kind of is). Whether it’s FMCG, tech, imports, or apparel, you’ve got a sharp eye for detail and a “nothing slips through the cracks” mindset.
- You’re just as comfortable rolling up your sleeves on the warehouse floor as you are stepping back to rethink layouts, streamline SOPs, and level up how the whole operation runs. Bonus points if you enjoy turning chaos into calm, mentoring a team to bring their A-game, and finding smarter, faster, better ways to get things done - all while keeping the shelves (and standards) fully stocked.
Responsibilities:
Management Deputisation & Strategic Contribution
- Act as the primary stand-in for the Stock Control Manager in their absence, assuming full operational authority over the department.
- Assist in the development, review, and implementation of warehouse SOPs, policies, and best practices.
- Contribute to flagging inefficiencies to the Stock Control Manager.
- Support cross-departmental coordination with procurement, logistics, and finance teams as required.
Stock Management & Category Oversight
- Maintain full accountability for the accurate receiving, processing, and storage of all inbound stock across imports, FMCG, technology, and apparel.
- Enforce stock classification, labelling, and system capturing standards across all categories.
- Drive regular cycle counts, stock reconciliations, and variance investigations, reporting outcomes to the Stock Control Manager.
- Implement and uphold category-specific handling protocols, including FMCG compliance requirements, security procedures for technology products, and garment care standards for apparel.
- Identify systemic stock control issues and propose corrective measures proactively.
Receiving & Inbound Logistics
- Oversee and take final responsibility for the end-to-end receiving process for all inbound shipments, including imports and local deliveries.
- Ensure accuracy of import documentation including purchase orders, packing lists, and customs clearance records.
- Coordinate with the Senior Processing Clerk to maintain consistent processing turnaround times.
- Review and continuously improve receiving SOPs in line with operational demands and regulatory requirements.
Warehouse Layout & Pallet Management
- Take ownership of warehouse floor layout design and ongoing optimisation to maximise space utilisation and operational efficiency.
- Manage pallet allocations and alignment across all product zones, ensuring logical categorisation by stock type, velocity, and storage requirements.
- Proactively review and adjust layout configurations in response to changes in volume, new product ranges, or business requirements.
- Ensure all layout arrangements comply with health, safety, and fire regulations.
- Maintain clearly demarcated aisles, zones, and pallet locations at all times.
People Management & Team Development
- Take ownership of managing and developing warehouse floor staff, including the capacity to step in and perform any role within the operation as circumstances demand.
- Provide ongoing coaching and mentorship to develop team capability.
- Initiate and manage disciplinary processes where required, in line with company policy and labour legislation.
- Conduct daily team briefings to communicate targets, operational priorities, and procedural updates.
- Foster a high-performance culture grounded in accountability, accuracy, and continuous improvement.
Reporting & KPI Accountability
- Monitor and report on key warehouse performance indicators including receiving accuracy, processing turnaround times, stock discrepancy rates, and space utilisation.
- Prepare and present operational reports for the Stock Control Manager on a regular basis.
- Identify trends, risks, and opportunities within warehouse operations and escalate or action accordingly.
Experience and Qualifications:
- Matric / Grade 12 (essential).
- Relevant tertiary qualification in Logistics, Supply Chain, or Warehouse Management (essential).
- Forklift licence (advantageous).
- At least 3-5 years of experience in a warehouse or stock control environment.
- At least 2–3 years in a supervisory or team leadership capacity.
- Demonstrated experience managing multiple product categories including imports, FMCG, technology, and/or apparel.
- Proven experience in warehouse layout planning, pallet management, and space optimization.
- Prior involvement in SOP development or process improvement initiatives.
- Experience managing staff performance, including performance reviews and disciplinary processes.
- Strong leadership and people management skills with the ability to develop others.
- High level of accountability and the ability to make sound operational decisions independently.
- Excellent organisational and planning ability across multiple priorities.
- Working knowledge of Warehouse Management Systems (WMS) or stock control software and advanced Excel skills.
- Strong communication skills, both verbal and written, with the ability to report upward and lead downward effectively.
- Sound understanding of health, safety, and labour regulations applicable to a warehouse environment.
- Ability to remain composed and decisive under pressure in a fast-paced, high-volume environment.
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About You
- While you may appear as a pleasant person on the surface, the truth is that you are a stickler for detail, more organised than a wedding planner, and someone who thrives on supporting a high-performing team. You are eager to learn the ins and outs of sales operations, and you love working behind the scenes to ensure smooth day-to-day processes. You have a knack for understanding consumers and their buying process.
Responsibilities:
- Assist with various administrative tasks to support the sales team.
- Help with day-to-day tasks such as following up on emails or calls, reminding the sales team of tasks to be completed, and ensuring smooth communication across departments.
- Assist with product data entry into the system with correct and relevant information.
- Shadow senior sales staff during meetings and supplier interactions to learn negotiation and deal-making strategies.
- Compile accurate spreadsheets, gather necessary information before meetings or sales campaigns, and ensure all data is updated.
- Support in testing and evaluating new products to understand quality requirements.
Experience and Qualifications:
- In the final year of Tertiary education (preferably BSc / BCom degree) or completed a Diploma.
- Strong organisational skills with attention to detail.
- A strong willingness to learn about planning and logistics processes.
- Excellent interpersonal skills and a keen understanding of customer business needs.
- The ability to work independently and within a team environment.
- Competent in Microsoft Office tools such as Outlook, Excel, and PowerPoint.
- Ability to embrace feedback and work well under pressure.
- A fast learner who adjusts easily to changing environments.
- Resilience and adaptability are key values.
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About You
- You’re the eye behind the shot and the reason the “quick product shoot” somehow ends up looking like a campaign. From styling sneakers, sofas, and skincare to making last-minute creative calls on set, you bring concepts to life with equal parts taste, instinct, and organised chaos.
- This isn’t a stand-back-and-point role, you’re hands-on in the thick of a fast-paced commercial studio, collaborating with photographers, retouchers, and production leads to create content that actually makes people stop scrolling.
Responsibilities:
Interpreting and Executing Daily Briefs
- Apply a commercial lens to incoming briefs, ensuring that the product is the hero.
- When the brief calls for it, develop a look and feel that makes the product stand out from the noise and pull in the customer.
- Liaise with the Studio Manager to ensure briefs are executed within given timeframes.
Concept and Direction
- Build clear styling concepts along with mood boards and a clear direction when working with new brands. Define the colour palette, textures, props and styling approach before a shoot begins.
- Sense-check marketing briefs against the OneDayOnly brand: quirky, witty, considered, never generic.
- Present concepts to the Studio Manager, take feedback, and turn it around quickly. Tight timelines are the norm, not the exception.
On-Set Execution
- Style product, lifestyle and model shoots, switching between them confidently within the same day.
- Collaborate with the photographer on set, including directing models (often non-professional or first-time talent) and making real-time calls on composition, set adjustments and styling fixes.
- Take creative accountability for what ends up in frame. If something isn’t working, you’re the one who flags it and resolves it before the shoot wraps.
- Work closely with our Video Production Lead on video shoots, including product video, social-first content and campaign work. Stills and video sit alongside each other in this studio, not in separate lanes.
Studio Standards and Inventory
- Keep prop, wardrobe and backdrop inventories accurate and current. Log condition, location and damage as you go.
- Source props and wardrobe from existing studio inventory, retail or supplier loans. Build sourcing relationships over time so we’re not starting from zero on every shoot.
- Reset the studio properly at the end of every shoot day. The next shoot starts cleaner because of it.
- Assist the sample coordinator with sample handling.
Communication and Admin
- Communicate clearly and early with the Studio Manager and the rest of the studio team. Identify and work to resolve any blockers early in the process to ensure a smooth shoot every time.
- Engage directly with the sales and marketing teams when a brief needs unpacking, shoot direction needs aligning, or clarity is needed on an in-progress concept.
- Keep the Studio Forecast updated daily, log tasks and time accurately, and use the studio’s Asana and Google Chats workflows to ensure smooth delivery of assets..
Pushing the Work Forward
- Stay current on what’s happening in product and fashion styling, especially in the realm of e-commerce.
- Bring fresh ideas to the team. Mood board references, set treatments, prop sourcing, and video styling approaches. The studio thrives when everyone’s contributing, not just executing.
Experience and Qualifications:
- 3 to 5 years’ experience styling in a studio or commercial production environment.
- A portfolio that shows a range of work across stills and ideally video, covering product, lifestyle and model work, with a clear point of view running through it.
- Demonstrable experience collaborating on shoots from concept through to execution.
- Strong styling vision and the ability to translate a brand identity into shoots that sell.
- Confident set-building and prop sourcing, including delivering strong work with limited resources and short notice.
- Working knowledge of photography, video, lighting and studio practice to collaborate properly with the photographer and video production lead.
- Comfort directing models, especially non-professional talent.
- Solid administrative discipline. Reading briefs, updating forecasts, and documenting decisions.
- Working knowledge of Asana, Google Suite, and moodboarding tools (Canva, etc.) are advantageous
- Adaptable, proactive, and calm when timelines tighten.
- Excellent communicator.
- Organised across multiple shoots running in parallel, without dropping the small things.
- A team player who works well in a small, close-knit creative studio.
- A “do-er” with the judgment to know when to push, when to simplify, and when to ask.
- Driver’s licence and own transport (essential for sourcing and off-site shoots).
go to method of application »
About You
- You’re equal parts e-commerce operator and deal-closing dynamo. One minute you’re perfecting product listings and tracking conversion rates on Shopify, the next you’re at an expo stand chatting to buyers and turning leads into orders. You love ownership, take pride in the details, and care about the numbers because you know how to move them.
- Commercially sharp and hands-on, you get a kick out of clean stock sheets, smooth order flows, and brands that visibly grow under your watch. You don’t just talk strategy, you execute it, on-site, online, and everywhere in between.
Responsibilities:
E-Commerce & Brand Site Management
- Own and manage the in-house brand ecommerce sites (Shopify)
- Ensure sites are always live, accurate, and trading optimally
- Upload and maintain products, pricing, content, and campaigns with 100 percent accuracy
- Monitor site performance, sales, and conversion trends
- Handle backend processes including payments and order flow
- Run basic reporting and insights to guide decisions
Trade Shows & Exhibitions
- Attend and represent the brands at Decorex, SARCDA, and relevant industry exhibitions
- Set up, manage, and operate exhibition stalls
- Implement and manage systems or bots where relevant to capture leads and orders
- Engage directly with retailers, buyers, and partners
- Follow up post-expo to convert leads into B2B orders
B2B Sales & Order Management
- Manage incoming B2B enquiries and orders end-to-end
- Build and maintain relationships with wholesale and trade customers
- Price and process B2B orders accurately and efficiently
- Coordinate stock availability and delivery timelines
- Identify opportunities to grow the B2B channel
Stock & Supplier Management
- Place and manage production orders with suppliers
- Ensure stock is replenished timeously and kept at optimal levels
- Monitor packaging requirements and place orders when needed
- Resolve stock discrepancies and support stock control processes
- Work closely with operations to ensure smooth dispatch and fulfilment
Marketing & Growth Support
- Translate brand positioning into practical, executable actions
- Support sales campaigns and product pushes across channels
- Monitor competitors, trends, and market shifts
- Identify practical growth opportunities rather than theoretical ideas
- Use data and insights to guide decisions
Reporting
- Provide regular updates to management covering:
- Sales performance
- Stock and operational status
- B2B growth
- Product and range performance
- Experience and Qualifications:
- Proven experience in ecommerce or brand management
- Strong understanding of Shopify or similar ecommerce platforms
- Experience handling stock
- Comfortable engaging directly with customers and trade buyers
- Strong admin and organisational skills
- Commercial mindset with a focus on revenue and growth
- Excellent communication skills, written and verbal
- Ability to multitask and prioritise in a fast-paced environment
- Self-starter with high accountability and energy
- Willingness to attend exhibitions and events as required
Method of Application
Use the link(s) below to apply on company website.
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