At RedCloud, we’re a team of well over 300 people bringing Open Commerce to life.
We’re a truly international business with team members based in multiple different cities across 10 countries
We speak over 30 languages including Arabic, Mandarin, Yoruba to Welsh!
We come from a diverse range of backgrounds and have experience in some of the worl...
Read more about this company
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Acting as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process.
Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory.
Provide Sales Support and/or Professional Services for implementation
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Forecast and track key account metrics.
Build a solid understanding of the FMCG distribution chain, from end to end.
Monitor and analyse customer's usage of our product.
Working with the Sales team to onboard and integrate new clients and developing existing client relationships.
What you should have:
Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
Ability to comprehend RedCloud technology product line and to communicate our value proposition to prospects.
Utilise product and market awareness to maximise opportunities.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Experience in delivering client-focused solutions based on customer needs.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Deep digital understanding
Self-motivated and able to thrive in a results-driven environment.
Natural relationship builder with integrity, reliability, and maturity
Critical thinking and problem-solving skills.
Keen attention to detail and adherence to deadlines
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