Accounts Receivable at SoluGrowth Pty Ltd

Description

• Daily Cash application as per the AR aging report/Receipt Noetix/Unapplied Report/on request
• Completing vendor forms for new & existing customer set up
• Initiating refunds to customers with credit balances on account
• Prepare and maintain an accurate AR aging report with notes on status of payments
• Sending weekly AR aging reports
• Running weekly TOP20 report (Unapplied credits and payments)
• Responding to customer inquiries related to Payments / Vendor forms/ Refunds /other AR tasks on Remedy and close tickets in timely manner
• Reconciling outstanding issues on customer accounts
• Track and ensure completion of critical requests
• Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
• Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
• Identify, support & drive process improvement initiatives (to work methods, processes & systems)
• Build & maintain good professional relationship with client and team members
• Other ad-hoc projects/reports and request

Requirements

• Experience in Financial administration and Accounts Receivable (Billing, collections etc.)
• 3+ years Accounts Receivable experience
• Oracle Financials experience
• Remedy ticketing system experience
• Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships
• Ability to investigate & solve queries from customers with internal stakeholders
• Ability to prioritize and manage expectations
• A keen eye for detail
• Process Oriented