The OLX Group is a network of leading classifieds platforms in 45 markets, including brands like OLX, Avito, letgo, dubizzle, storia, stradia, among others. The OLX Group connects local people to buy, sell or exchange used goods and services by making it fast and easy for anyone to post a listing through their mobile phone or on the web. Hundreds of millions...
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We're looking for an experienced Accounts Receivable Specialist. If you're ready to bring your A-game , apply today. This position is based in our Cape Office
General Purpose
To Maintain and reconcile information relating to trade debtors.
Collections of monies owed to the business,
Ensure that all company policies and procedures with regards to Collections and admin are adhered to, while actively living the corporate value system.
Responsibilities
To produce and follow up on an age analysis report on a daily basis.
Continuous telephone collections.
To ensure all internal and external queries are resolved within 48 hours.
To ensure correct coding of bank statement and allocation of funds.
To facilitate the process of debit orders for payment of accounts.
To ensure that all credit applications are timeously processed after approval by AR Manager.
To ensure that credits are reduced on debtor’s accounts.
To follow up on outstanding debtors and to ensure customers stay within the terms allocated to them.
To carry out any reasonable task which may be required from time to time
Code bank statement in line with current process and procedures
There should be a close liaison between the ARS and the sales department so that credit issues are resolved smoothly
Checking customer's credit status
Ensure that all transactions are compliant with Company's policies
Handle disputed bills and negotiate to bring payment within the agreed terms
Receiving of all relevant information for Upgrade, Downgrade and Change of packages from the Sales team.
Loading of changes in contract onto the system
Escalating any contracts outside set guidelines to the AM’s and HOS’s to resolve.
Activating of all changes on the system and Attributing products on “Mange” to ensure product changes pull through to the website.
Ensuring all billing are being Pro Rata as per activation of new products.
Scanning/saving of all digital contracts/customer information forms into the appropriate folders on the Billing Drive
To load all contracts for products outside of ERP system e.g. Call Tracker and ensure that passwords are sent to the Accounts Executive within the agreed SLA.
Attending to all queries raised within Smarter track and resolve in the agreed SLA times.
Cancellation of customers contracts - following appropriate process of agreed notification times for cancellation.
Data maintenance – Updates and capturing of new data accurately and timeously
Take due care when blocking, Unblocking and capturing of all data as revenue is high priority and impacts the business goals and objectives
CRM and Billing import
Understanding
An understanding of ERP accounting systems related to collections and Billing.
Knowledge of Auto Trader Website
Knowledge of the whole business structure with regard to authority levels
Knowledge of Operations processes – Queries from External Client
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