Administration Assistant at Santam Insurance

What will you do?

• We have an exciting for an Administrative Assistant within Santam Specialist Solutions.

What will make you successful in this role?

Executive Support:

• Travel and Expense arrangements.
• Assisting with travel and accommodation
• Follow up on claim/payment queries when needed.
• Forging strong relationships with internal staff and managers.
• General diary management
• Prepare briefing materials for meetings and appointments
• Draft, proofread, and edit correspondence, reports, and presentations
• Handle confidential information with utmost discretion
• Prepare project documentation and presentations for stakeholders

Internal Marketing Initiatives and Campaigns

• Arranging office functions / team buildings and meetings.
• Assisting with co-ordination of Townhalls and or Staff or Broker events
• Assist with internal marketing initiatives where required
• Help manage relationships with marketing agencies and vendors
• Help create training materials for the department
• Support the creation and distribution of marketing materials

Financial Management

• Monthly budget reconciliation
• Loading of invoices and making payments through the JDE system
• Monitor project budgets and resource allocation
• Assist in preparing and monitoring departmental budgets
• Process and track expenses, including credit card reconciliations
• Manage invoice processing and payment approvals

Office Management

• General adhoc tasks
• Ordering of stationery and any additional items required by the contact center
• Office Health and Safety 
• Support on IT matters

Team Support and Communication

• Create and maintain project timelines, task lists, and status reports
• Coordinate cross-functional teams and facilitate communication
• Liaise with the Finance department on budget-related matters
• Assist in onboarding new team members

Qualifications & Experience

• 3-5 years of experience as an assistant or in a similar role
• Basic understanding of marketing concepts
• Ability to handle confidential information with discretion
• Proactive problem-solving skills and attention to detail
• Flexibility to adapt to changing priorities and work under pressure
• Experience in event planning and coordination
• Basic financial acumen and budgeting skills
• Administrative related experience
• RE 5 advantageous