The Western Cape Department of Health and Wellness is a department of the Government of the Western Cape, responsible for providing public healthcare to the population of the Western Cape province of South Africa.
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Minimum educational qualification: Senior Certificate or equivalent.
Experience: Appropriate administrative or clerical experience in a multidisciplinary allied health department setting. Appropriate experience in using health information systems. Inherent requirements of the job: Physically able to perform frontline support functions within the rehabilitation department. Availability to work flexible hours if necessary.
Competencies (knowledge/skills): Computer literacy (MS Office: Word, Excel, Outlook). Knowledge of appointment scheduling and maintaining diaries. Knowledge of maintaining filing systems for respective allied health departments. Good verbal and written communication skills to facilitate communication between multidisciplinary team members. Knowledge of supply chain processes. Knowledge of relevant legislation and policies of the Department of Health Western Cape.
DUTIES :
Provide effective frontline service to patients, members of public, and stakeholders within the rehabilitation department. Effectively manage appointment diaries for the respective departments in the rehabilitation department, including scheduling of appointments. Ensure that patient records are managed confidentially and in accordance with health information regulations. Maintain an efficient filing system for the respective departments within the rehabilitation department. Ensure sufficient administrative and consumable supplies for respective departments to ensure efficient service delivery. Report malfunctioning therapeutic and office equipment.
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