Administration Officer at iOCO

Skills and Experience

What you’ll do:

• Answer Switchboard and manage calls/ messages.
• Monitor and coordinate customer purchase orders, place stock orders, follow up with suppliers for ETA's, and monitor supply and delivery.
• Manage stock in the storeroom – liaise with technical staff.
• Source equipment and obtain costing from suppliers where necessary.
• Manage and check deliveries.
• Coordinate and oversee packing of orders and prepare equipment for installations.
• Manage and ensure site sign-offs for projects completed are received from the technical division for invoicing.
• Manage follow-ups with customers, providing ETA’s, etc.
• Weekly project report/ order book.
• Manage scanner repair desk.
• Manage customer fault logging desk.
• Arrange couriers/ freight forwarding agents for sending out equipment (to customers) and receiving equipment (from suppliers).
• Book flights, accommodation, and rental vehicles.
• Manage provisions for the office, stationery, and office supplies.
• Banking/ Post office/ Printers, etc.
• General admin duties and filing.
• Receive visitors and handle in professional manner, and offer refreshments.
• Perform other duties as and when assigned.
• Maintain Company’s best interest at all times.
• Use initiative.
• Manage time effectively, meet personal goals, and work effectively with other members.
• Maintain proficiency in using personal computers, data entry terminals, and other common office equipment and software.
• Follow company policies and procedures.
• Present a professional image at all times to customers and suppliers.

Your Expertise:

• Must be dynamic self-motivated and energetic.
• Must have a sense of urgency.
• Must have an eye for detail.
• Must have Pastel experience.
• Office Admin experience.
• Must be organized and be able to work under pressure.
• Must be well presented and able to communicate well, verbally and written
• Own vehicle.
• Driver’s License.

Qualifications Required:

• A minimum of a high school diploma or equivalent is typically required.
• Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong typing and data entry skills.