Administrative Assistant at PSG Konsult Ltd

Job description:

• The position is a combination of an administration support, data capture, query resolution processes, client liaison and general office support. 

Responsibilities:

• Generate and follow up iComply documentation and update CRM

Capturing of:

• Monthly billing statements
• Suspensions and reinstatements (including SMS communication to members)
• Gap claim requirements were not submitted by PSG
• Monthly billing statements
• Suspensions and reinstatements (including SMS communication to members)
• Gap claim requirements were not submitted by PSG
• Weekly checking of the Discovery website on addition of dependant requirements 
• Assist Support Centre Consultants where and when required
• Backup for Support and Admin Centre staff
• Resolve complex medical aid claims
• Follow up and investigate returned postal and other communication and update data base accordingly
• Attend to specific client servicing needs
• Assist with special Client and Practice related projects, where required
• Assist with Wellness Days where required
• Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

• Minimum entry level qualification equivalent to Grade 12 / NQF4 qualification
• Minimum of 2 years work experience in the healthcare or financial services industry
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literate (MS Office)
• Able to handle admin pressure

Competencies:

• Client centricity
• Communication skills
• Attention to detail
• Team player

Closing date:  07-May-2026