Administrative Assistant X4 at Road Accident Fund

Purpose of the Job:

• To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.

Key Performance Areas

To follow up on queries from stake holders.

• Telephone calls.
• Checking correspondence. 
• Sending out letters.
• Draft undertaking letters where applicable.

Completing payment requisition on offers made.

Expenditure authorization. 

• Check list. 
• Obtain relevant signatures in terms DOA

Drawing and filing of correspondence received.

• Request file from CAFS. 
• Print all relevant emails / letters received via post.
• Placing of documents on file daily.

Updating claims system.

• Draw file from CAFS. 
• Update claim viewing with all relevant information.

Collecting and delivering files to all relevant departments.

• Request files from Assessor and ensure that it is delivered to relevant department timeously.

Sending of file copies to relevant stake holders  

• Obtain file from CAFS. 
• Have copies made and send to relevant stake holders

Qualifications and Experience

• NQF 4 (Matric or Grade 12) qualification.
• Computer literacy
• Relevant 1 year experience in claims handling environment and administration.

Technical and behavioral competencies required

• Personal Mastery
• Emotional Wisdom
• Ethics and Governance
• Customer orientation and Customer focus 
• Computer literacy. 
• Organization, administration & interpersonal skills.     
• Time & desk Management.

Road Accident Fund Values 

• Integrity, 
• Compassion, 
• Accountability, 
• Respect, 
• Excellence