Administrator at Discovery Limited

Key Outputs

• Responsible for tasks related to the HealthyFood Studio, products and projects need to align with and meet the objectives of Discovery Vitality Wellness / Partner Operations.
• Establishing, leveraging and maintaining all administrative tasks, but not limited to.
• Ensure, Plan, organise and manage all daily tasks. 
• Maintain files and records so they remain updated and easily accessible.
• Take minutes of meetings and dictations, assist in office management and organization procedures
• Document and report on tasks and manage all invoicing in accordance with finance needs.
• Prepare for monthly meetings, take minutes and assist with stats for Dashboard (masterlist)
• Manage online bookings internal and external bookings and enquiries.
• Arrange the relevant documentation needed for public to ensure easy journey experienced when booking or enquiring about the Studio.
• Perform ad hoc Vitality Wellness / Partner Operations tasks as required e.g., draft and respond to member and partner queries
• Assist with tracking and schedule meetings with all partners, weekly catch-up sessions and relationship building

Daily operations:

• General – emails, calls, communication, capturing data and client relations
• Booking system – bookings, moved, refund, cancelled, reporting, finance invoices, manual, update daily calendar and load new courses
• Document and report all the administrative processes (master list, invoice log, campaign sheet, promotion codes)
• Send weekly updates of bookings and current stats
• Events and catering requests (Assistance required)
• Assist with the development of effective project plans to manage courses and events
• Oversee all orders and requirements for catering and events
• Attend to basic bookings for team builds and courses
• Special events, arrange all needs, staffing, hiring in goods, management on the day, marketing, PR etc
• Master classes – Manage chef booking, legal, finance, marketing, PR and event set up and logistics
• Plan and manage budgets - oversee finance and reconciliation of events/ bookings

Key skills and attributes

• Vitality product knowledge
• Internal operations, processes, procedures
• Verbal / written communication
• Time Management
• Relationship Management and People Skills
• Problem Solving Skills
• Teamwork Computer literacy (MS Word, Excel, PowerPoint, Outlook)
• Effective communication at all levels within and outside of the organisation
• Excellent administrative skills

Work experience and qualifications

• 1-2 years’ experience – Corporate, Hospitality, industry, PR and Events 
• 1 - 2 years’ with internal operations, processes and procedures experience