Administrator - Private Equity and Real Estate at Maitland

Job Advert Summary

Maitland is a privately owned international Group providing multi-jurisdictional administrative (particularly in the fund and financial services sectors), advisory (including legal, tax and investment) and fiduciary services to institutional, corporate and private clients. Maitland provides the highest levels of expertise and competence, working in a way that is uniquely personal, proactive and responsive. Maitland was founded in Luxembourg in 1976 and the Group today employs over 1300 people in 16 offices across 12 countries and territories.

We leverage our strong values and a collaborative culture to develop and maintain trusted relationships with our clients. By combining our talent and one-firm approach, built on our best-of-breed multi-jurisdictional platforms, we provide tailored end-to-end solutions that embrace complexity and deliver simplicity

An opportunity has arisen for an Administrator - the successful applicant’s primary responsibility will be to the delivery of the administrative requirements of our PERE clients in line with the relevant service level agreements.

Minimum Requirements

Qualifications & experience:

• An Administration (ICSA) or other relevant qualification would be an advantage but not required;
• An understanding of basic Accounting concepts would be advantageous;
• A minimum of one years’ experience in an administration role within the funds and/or trust environment, experience in the private equity and
• real estate would be advantageous; and
• An understanding of KYC is a requirement.

Duties and Responsibilities

The roles and responsibilities of the successful candidate are as follows:

CLIENT ONBOARDING

• Obtain an in-depth understanding of the client’s fund documentation;
• Assist the administration team leader with collating and accepting client due diligence;
• Assist the administration team leader in drafting the admin sections of the service level agreements;
• On-board the relevant investor and fund static data onto the platform;
• Set-up (and maintain) the reporting templates for a portfolio of allocated clients.

BANK ACCOUNT MANAGEMENT

• Opening of client bank accounts at the chosen banking institution;
• Maintain the authorized signatory list, both internally and externally for each of our clients;
• Manage the payment process;
• Maintain the users for the online banking platform, both internally and externally for each of our clients.

INVESTOR SERVICES AND TRANSFER AGENCY

KYC/AML:

• Collate and review the required KYC / AML documentation of prospective investors of our clients, in line with the requirements of the country of domicile of the fund;
• Where applicable, liaise with transfer agency teams within other jurisdictions to manage and facilitate KYC/AML sign-off and acceptance of investors into the fund;
• Perform investor continued due diligence, as required;
• Perform annual client continued due diligence;
• Responsible for the timely delivery of all investor communication and reporting, in line with the agreed SLA’s;
• Respond to investor queries within the required SLA;
• Manage / facilitate investor transactions (subscriptions, redemptions, transfers, capital calls or distributions);
• Maintain investor static data.

CLIENT MANAGEMENT

• Perform, regular client operational calls for an allocated portfolio of clients and provide client feedback to management and the rest of the team;
• Liaise and build relationships with other relevant internal teams to ensure a seamless delivery of services to our clients.

REGULATORY

FATCA/CRS:

• Perform initial and continued due diligence, for review by the administration team leader;
• Maintain static data in relation to FATCA/CRS;
• Prepare the annual report for review and submission by the administration team leader;
• Assistance with any other regulatory/internal reporting requirements.

OTHER ADMINISTRATIVE TASKS

• Initiate client billing and follow up on non-payment;
• Any other ad hoc tasks.

Skills and Competencies

Skills requirement:

• Highly organized, efficient and professional with excellent administrative and organizational skills;
• Sound knowledge and experience in back office administration processes;
• A sound working knowledge of MS Office & IT packages;
• A sound knowledge of Investran would be advantageous;
• Have a confident, professional and an enthusiastic approach when dealing with clients and intermediaries of the business;
• Excellent client management skills;
• Be able to communicate clearly with our clients, staff and senior management; and
• Work collaboratively and effectively within the PERE team as well as other departments within Maitland.

Personal characteristics:

• A real ‘can do’ attitude and thrives in an environment of opportunity, confidence and hunger for growth;
• Sets and achieves very high levels of performance and continually strives for personal improvement in all that they do;
• Has the ability to work under pressure;
• Has the ability to challenge decisions and frameworks, but also the ability to accept and implement decisions as instructed from a higherc authority and to work within established frameworks to achieve desired results; and
• Will take accountability for their actions.