Admissions Officers (Fixed-term Contract) at ADvTECH

Duties and Responsibilities:

Student Application & Admission Administration

• Collaborates with the campus teams to generate student admissions related queries.
• Follows up with the campus teams for missing student information in order to finalise all student admissions related queries.
• Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus teams during the admission evaluation process and assessment.
• Escalates admission queries to the Head: Academic Operations.
• Documents management and issuance of appropriate admission letters.
• Checks the accuracy of student registration information on an ongoing basis.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Head: Academic Operations
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the campus team to ensure admission compliance for the campus.

Student Registration Administration

• Checks pre-requisites for 1st to 2nd semester
• Verifies registrations against the admission criteria
• Checks the accuracy of student registration information on an ongoing basis
• Follows up on all outstanding documentation and uploads once received.
• Determines maximum completion time and credit load of such registrations.
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Adheres to the established service level agreements of the registration process set by the organisation.
• Assist students with completion of online registration contacts on and off campus
• Assist students with registration queries on campus or via the FAQ BOT
• Assist with student requests on Assist for adding and deregistering modules

Ticket Management

• Processes assigned admission & registration tickets received face-to-face or via Assist 

Reports & Other

• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre
• Performs other ad hoc administrative and/or reporting duties as and when required 

Competencies required:

• Superior interpersonal and communications skills
• Intermediate level proficiency in MS Excel  
• Planning skills
• Time management skills
• Deadline and results driven
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous

Minimum Work Experience Requirements:

• Minimum of 2 years admission experience (ideally with admissions experience in the tertiary education field).