Agile Delivery Lead at Luno

How we work

Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth and marketing etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product. 

Pods will include a product owner, product designer, back-end engineers, Android, iOS and Web developers, who each bring a unique perspective to the problem you are all contributing towards. 

We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.

In your first six months, you will:

...start at Luno by learning our processes, meeting the wider team and starting our engineering on-boarding program. After getting comfortable with the basics. You’ll meet the Pod(s) you’ll be working with and quickly align on the teams’ current OKRs and product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

Your mission will involve:

• Being an Agile expert, coach, and servant leader

  • Guiding multiple cross-functional “pod” teams on how to use agile practices and values across product, engineering and operational teams to delight customers

  • Inspire the team to take responsibility for their delivery process and the outcomes they deliver, focus them on delivering value or failing fast.

  • Facilitate or remove impediments to delivery and waste in our processes.

  • Facilitating team ceremonies, and teaching others on how to improve theirs with a wide range of methods and techniques in your toolbox

  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

  • Coaching on requirements engineering, user story usage, estimation, quality assurance practices, user experience design process, risk management, and more.

• Being a role model and tenacious driving force with a strong delivery ethic

  • Exhibiting ownership of delivery and issues.

  • Using simple processes to ensure we’re well prepared for software release ahead of launch day.

  • Appreciation for and alignment with IT Service Management and Support Engineering processes.

  • Competency in risk identification, mitigation and management.

  • Outstanding stakeholder engagement, progress tracking, reporting and communications.

  • Proactively managing dependencies and cross-team coordination.

  • Accountable for the delivery approach and status within your pods.

An Agile Delivery Lead is an expert in the end to end process of delivering valuable software. They are proactive and accountable for ensuring that the delivery approach for each epic is defined, fit for purpose, tracked, communicated, and constantly tuned as understanding of the solution emerges, while also reactively acting as a servant leader that unblocks teams when they hit a problem. They lead on constant improvement to our delivery processes so that we learn and improve our estimation, risk reduction, velocity, technical quality, and teamwork.

The ideal candidate for this role will have:

• Strong understanding of the end to end components of the software delivery lifecycle (SDLC)

• A wealth of experience in agile principles, practices, and theory across methodologies such as Scrum, Kanban, eXtreme Programming, Lean, DevOps, DSDM, and SaFE.

• Solid knowledge of a ticketing tool such as JIRA a must (We use Phabricator which is similar)

• Be friendly, transparent, articulate and driven to succeed

• Basic knowledge of and passion for digital currencies like Bitcoin

• A work permit for South Africa if you are not a South African citizen

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.

Remote Life at Luno

If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

• Live long and prosper. We’ve got you covered with excellent private medical insurance. 

• You'll be able to continuously up-skill yourself with access to free courses on Udemy, Coursera and Codeacademy.

• For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start

• Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.

• Apple all the way. New Macbook, mouse and keyboard.

• Annual Inspiration Day... for that pottery course you’ve always been meaning to do!

• Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.

• We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain.

• Work is important, but your mental health should always take priority. At Luno, we do everything we can to make sure you lead a healthy and happy life. That's why Luno gives you free access to Headspace – a full library of guided meditations, sleep stories, and music.