Analyst (Junior / Intermediate) at Parvana

Job Description

Client Details:

Our client is very dynamic, has a high energy level and is an incredibly successful property development brand that truly makes a difference. You’d have the opportunity to contribute and to be involved with innovative, leading edge and big scale projects.

Role Responsibilities:

• Implementing / improving our client's cloud-based CRM ecosystem.
• Examining / evaluating the system's performance and its ability to meet business needs.
• Identifying new system requirements with business users.
• Collaborating with software developers to produce new systems / enhance existing systems.
• Validating changes by testing programs.
• Creating user processes, manuals & workflow diagrams.
• Maintain consistency of documentation throughout the evolution of the business.
• Training users on the new operation systems and providing support.
• Ensure deadline and budget requirements are met.
• Building Dashboards, Reports and data visualisation.
• Providing proactive and reactive support to management & business users.
• Presenting findings and reporting solutions to stakeholders
• Staying up-to-date with current technologies and technical developments.

Preferred Qualifications:

• Relevant tertiary qualification would be an advantage

Relevant Skills / Experience:

• 2 years' relevant experience.
• Hands-on experience with a software development team.
• Solid knowledge of business information systems.
• Working knowledge of CRM systems, API integration, data warehouses (advantageous).
• Familiarity with database languages (SQL & SOQL advantageous).
• Ability to convey technical details simply to other parts of the organisation.
• Excellent analytical skills.
• A good problem-solving attitude.