Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
DESCRIPTION
You will be responsible for the overall performance and operational delivery of your team, this will require you to work with key support functions such as site Work Flow and Quality Assurance to review performance trends and opportunities and take action to improve the service level and quality of performance. You will be an escalation point for your analysts to take action on issues or barriers impacting the customer experience. You will represent your team in the wider business, being accountable for creating the input, actions and representation of team performance in standard meeting routines such as metric calls. You will also be a key partner for business teams when operational points of contact to co-ordinate launches, messaging or reviews are required.
Key job responsibilities
Leadership:
Operational Delivery
Continuous Improvement
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Build your CV for free. Download in different templates.
Join our happy subscribers