Application Control Analyst at MTN

Drive the necessary alignment between finance and IT to provide analytics and reporting that focus on generating insights that will ensure continuous business improvements.
Context:

•  Highly dynamic and fluctuating Telecommunications industry
•  Within the legal, regulatory and commercial environment of South Africa (GAAP, IFRS ICASA, FICA, VAT, Tax Act, etc).
•  Work within own regulations i.e. MTN PPP’s and Finance PPP’s
•  Fast moving industry
•  Context changes in terms of technology advancements e.g. developments effecting the wholesale billing & revenue assurance environments
•  Legislative changes
•  Changes in consumer behaviour and contracts and upstream network management
•  Shortage of skill
•  Pressurized environment with strict month-end deadlines and group reporting deadlines
•  Competitor activity
•  Downstream financial management

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Task Complexity:

Controls Design and Implementation

•  Implement primary controls to ensure the accurate recognition of revenue for all revenue streams
•  Assist with the detection and prevention of revenue leakage
•  Provide input in the implementation of a roadmap that sets out a clear vision and timeline for Financial Systems.

Revenue System Implementation, Support and Maintenance

•  Maintain and report in detail on financial systems and process flows documenting product lifecycle, billing configuration, provisioning, charging and rating as is necessitated for the accurate recognition of revenue
•  Assist in the Collaboration of the design planning implementation and deployment of enhancements to existing financial systems
•  Assist in the development of best practice principles to facilitate change and end user adoption of new technologies
•  Assist in the Improvement of financial reporting systems, pricing & modelling tools, and dashboards
•  Assist in the management of all data flows into the financial reporting environments

Revenue Analysis and Reporting

•  Develop & implement insightful revenue reporting and develop dashboard for stakeholders
•  Provide insights and commentary for internal and external reporting such as monthly, quarterly and annual reviews
•  Partner with the technical support teams to ensure that the liability and performance of the system is maximized
•  Implement forecasting models for daily, weekly, monthly and quarterly revenue forecasts
•  Perform recurring and ad hoc detailed revenue analysis
•  Assist during month-end closure and ensure timeous reporting by providing guidance to interdepartmental managers where necessary
•  Analyse and define methods to support the reporting process and compilation of annual financial statements including supporting disclosures
•  Analyse results and highlight variances and corrective action

Operational Matters

•  Aligning IS and finance for projects specific to Oracle ERP and Oracle Business Intelligence (OBIEE)
•  Provide stewardship over data integrity of financial elements, metrics, end-to-end processes and workflows; maintain up-to-date process documentation as the business grows and evolves
•  Interact with vendor support; work with vendors to deliver agreed upon services; provide logistical support and supervision to vendors as required
•  Participate in a culture of innovation and collaboration that is dedicated to delivering quality solutions that empower users, improve the control environment, support the needs of the finance department, and drive efficiency in systems and processes.
•  Partner with Finance and Business Segments to understand and support their process and data needs within the various planning and reporting environments.
•  Create awareness of a revenue responsible organization, to be alert of revenue leakage, over-billing and revenue maximizing opportunities.

Customer Relations and Satisfaction

•  Build, develop and maintain solid relationships with all relevant stakeholders.
•  Collaborate and establish relationships with employees and teams, at all levels of an organization.
•  Respond to escalated queries and resolve timeously.
•  Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures.
•  Adopt a proactive approach to prevent future problems.
•  Drive continuous improvement as an important element of service delivery