Application Owner ( FN13) at Werkie

Application Owner

• Imagine a career where you actively contribute to people's financial recovery while building your own professional future. A nationally established organization with offices across South Africa offers not only stability but also excellent growth opportunities for motivated individuals. With a proven track record of results and a strong support framework, this is the ideal environment for those who are ambitious and want to take their career in the financial services industry to the next level.
• We are seeking a meticulous and analytical individual to join our team as an Application Owner. This role involves the detailed examination of consumer payment plans and financial profiles to identify existing issues and potential future risks. The successful candidate will also be responsible for conducting training sessions to correct identified issues and proactively improve employee performance and compliance standards.

Key Responsibilities:

• Conduct detailed investigations into consumer payment plans and profiles.
• Identify discrepancies, risks, or procedural issues that have occurred or may occur.
• Collaborate with relevant departments to resolve identified issues.
• Provide corrective training to employees responsible for errors.
• Design and deliver proactive training sessions aimed at improving employee accuracy and operational standards.
• Ensure all actions and recommendations are in line with debt review regulations and company policy.
• Maintain comprehensive documentation of investigations and training activities.
• Continuously assess and improve investigative and training processes.

Required Skills & Qualifications:

• Strong knowledge of the debt review process and relevant legal frameworks.
• Background in legal, administration, or compliance is highly desirable.
• Excellent mathematical and calculation skills.
• Highly logical thinker with keen attention to detail.
• Strong written and verbal communication skills, especially in a training capacity.
• Ability to manage sensitive information with discretion and integrity.
• Proficiency in relevant software tools (e.g., Excel, case management systems).

Preferred Experience:

• 1–2 years in a compliance, finance, debt review, or legal administrative role.
• Experience in conducting training or onboarding sessions.
• Familiarity with credit, collections, or consumer finance industry standards.