Area Manager - Clothing - 6 Months FTC at Pick n Pay Stores Limited

• Matric / Grade 12 (NQF Level 4 equivalent)
• Diploma or Degree in Retail, Business, or related field
• 5–8 years’ experience in retail clothing, with at least 3 years in a multi-store or senior management role
• Strong experience in store operations, sales, and people management
• Computer literate (MS Office, Teams, reporting systems e.g. SAP)
• Valid driver’s license and willingness to travel between stores
• Ability to work retail hours where required

Sales Growth & Profitability

• Drive sales growth and profitability across all stores in the region
• Monitor and analyse store performance, identifying trends and opportunities
• Ensure achievement of regional sales targets, KPIs, and budgets
• Implement and track action plans to improve underperforming stores
• Drive effective execution of promotions, campaigns, and seasonal changes

Operational Excellence & Risk Management

• Ensure all stores operate in line with company policies, procedures, and compliance standards
• Monitor and manage stock control, shrinkage, and loss prevention across stores
• Ensure effective execution of store operations, administration, and reporting
• Conduct regular store visits and audits to ensure standards are maintained
• Ensure compliance with OHS and security standards

Customer Experience & Brand Standards

• Drive a customer-first culture across all stores
• Ensure consistent delivery of exceptional customer service
• Maintain high standards of visual merchandising and store presentation
• Ensure execution of the customer journey and brand standards

People Leadership & Talent Development

• Lead, coach, and develop Store Managers and store teams
• Build a high-performance culture focused on accountability and results
• Drive performance management, succession planning, and talent development
• Support recruitment and onboarding of store teams
• Ensure effective workforce planning and scheduling across stores

Stakeholder Management

• Partner with regional leadership, HR, supply chain, and support functions
• Ensure alignment between stores and head office strategies
• Communicate business priorities and drive execution at store level

Reporting & Performance Management

• Review and analyse regional performance reports (sales, GP, stock, shrinkage)
• Provide insights and recommendations to improve performance
• Ensure accurate and timely reporting across all stores