Jobs Available at Pick n Pay Stores Limited

• To ensure shelves and bins are neatly packed, fully stocked, and maintained according to company standards, while providing friendly and efficient customer service by assisting shoppers and responding to product enquiries
• Grade 12
• Good Communication skills
• Pack shelves and bins according to laid down standards 
• Listen to customer requests, provide the required products / service, advise customers on products / service and handle customers in a courteous and businesslike manner, when on the floor 
• Maintain hygiene, housekeeping and cleanliness standards within the Warehouse and on the floor  
• Unpack, stack and store stock in the Warehouse in tidy and safe ways with minimal damages according to the correct layout (when necessary)

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Minimum requirements

• Matric (Grade 12)
• Minimum of 2 – 3 years’ sales experience
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.
• Preference will be given to applicants in similar positions.

Key responsibilities

Sales

• Actively seek and engage customer prospects in the store to maximise sales potential
• Provide assistance and information on product features to meet sales target  
• Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets

Customer Service

• Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
• Collaborate with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximise satisfaction

Product Knowledge

• Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
• Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers

Administration

• Prepare paperwork to activate and maintain contract services
• Analyse sales reports and interpret information to assist in putting together sales action plans

Leading Self  

• Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
• Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals 
• Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
• Focus on the development of skills for day-to-day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities

Closing date: 15 April 2026

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Minimum requirements

• Grade 12 
• 2 - 4 years Produce experience
• 1 - 2 years running a department and responsible for sales staff
• Management experience - coaching, training, dealing with noncompliance and performance issues 

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP  
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures product is wrapped and packed according to standards 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar 
• Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation 
• Monitors the adherence to food safety and health and safety standards are maintained 
• Manages Non-Conformances via effective corrective action 
• Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist  

Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained, equipment is manned and in working order 

Staff Management 

• Communicates critical information to staff 
• Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative non compliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste  
• Checks and amends Kronos scheduling 
• Coaches staff 

Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. 
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  
• Processes waste  
• Ensure PID’s are counted correctly as per the National P & L schedule  

Closing date: 15 April 2026

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• Operate all Butchery Equipment including the Bandsaw.
• Report any defective equipment/utensils to the Butchery Manager.
• Control, Merchandise and Promote stock according to laid down procedures and standards.
• Prepare and break various meat carcasses according to laid down specifications.
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.
• Prevent wastage / shrinkage / damages.
• Check temperatures and monitor/maintain the cold chain.
• Provide the required product or services and handle customers in a courteous and businesslike manner.
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
• Assist with the receiving of meat from suppliers.
• Assist with training staff on various new products / lines. 
• Must be customer minded and a team player.
• Good communication skills – listen carefully and respond appropriately.
• Have passion for the product and a sense of urgency.
• Ability to complete tasks accurately.
• Develop Self – look for opportunities to grow and develop self.
• Able to cut / manufacture / produce various meat products e.g. loin chops, roast, etc., (This skill will be tested).
• Able to work in a cold environment.
• Be physically able to lift carcasses and containers of meat.
• Must comply with the medical criteria required by the OHS Act for the Butchery.
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Grade 12

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To prepare, bake, and finish bakery products in accordance with Pick n Pay standards, ensuring consistent product quality, availability, and merchandising, while maintaining compliance with food safety, hygiene, and operational procedure

• Relevant baker experience
• Relevant Bakery qualification
• Demonstrated attention to detail and accuracy
• Ability to follow standard operating procedures
• Customer-focused approach
• Ability to perform routine tasks consistently
• Prepare, bake, and finish products in accordance with standard recipes and production plans
• Ensure product quality, portion control, and presentation standards are maintained
• Merchandise and display products according to company standards
• Maintain availability of core and promotional product lines
• Ensure adherence to hygiene, food safety, and housekeeping standards
• Operate and clean equipment according to prescribed standards
• Report defective equipment to the Bakery Manager
• Complete all required documentation accurately (production sheets, orders, waste records)

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Minimum Requirements

• Matric/Grade 12
• This opportunity is open to youth aged 18–34 who have not previously completed or participated in a learnership.

Key Responsibilities

• Candidates need to demonstrate professional values and attitudes, and the ability to integrate acumen and technical competence with each area. 
• Pick n Pay Learnership are one of the gateways to identifying ad growing our future leaders. 
• By enabling you to gain some valuable experience across a range of disciplines, our development opportunities will also ensure you achieve the professional and personal experience required to further your career and reach your full potential.

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Ensure that all items have correct price labels.

• Check for missing shelf edge labels and take the appropriate action
• Print extra labels on request as per company procedures
• Adhere to and maintain security procedures
• Grade 12
• Computer literate
• Ability to communicate in English

Location: Caledon

Key Responsibilities

• To ensure accurate and methodical printing and placing of labels.
• Conscientious (by the book)
• Handle routine work:
• Thorough/Accurate
• Reliable

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Minimum requirements

• Matric / Grade 12
• 2-4 years relevant retail / inventory experience 

Key responsibilities

Merchandising Management 

• Executes plano guide 100% 
• Rotates stock as per policy/SOP on sales floor and back up area 
• Ensures department merchandising and cleanliness standards are maintained. 
• Follows standards set down for promotional space 
• Follows promotions communications' 
• Ensures back up area standards maintained at all times - all stock represented on floor 
• Elevates any continuing stock issues to Store Manager 
• Ensure department follows H&S standards and processes as per SOP. 
• Understand customer needs and communicate these to demand planning 

Systems Management 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and 
• sending to Demand Planning 
• Processes IDTs via SAP 
• Actions reduced to clear on SAP as per SOP 
• Checks for electronic communications regularly during the working day 

Customer Services Management 

• Handles customer complaints and special customer requests 
• Advises customers on products 

People Management & Development 

• Evaluates the performance of direct reports against agreed objectives and standards 
• Reviews staffing requirements and provides input into staff scheduling 
• Keeps staff informed of new initiatives, store and department performance 
• Keeps staff motivated 
• Identifies training needs 
• Coaches staff and management 

Finance & Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Follows up and controls departmental expenses 
• Monitors results and investigates deviations to budget. 
• Monitors waste, and ensures procedures are adhered to

Closing Date: 10 April 2026

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• Grade 12 (essential). 
• Culinary qualification at level 2 or Hospitality and catering service qualification 
• 3–5 years’ experience in a retail fresh food environment, preferably within Deli, Hot Kitchen, Cold Kitchen, or Ready-to-Eat departments.  
• At least 2 years in a supervisory or management role within food production or fresh retail operations. 
• Proven experience managing margin, waste control, and fresh food operations. 
• Strong knowledge of food safety legislation and merchandising principles. 

Commercial and Financial Performance 

• Deliver sales, gross margin, and contribution targets through effective execution of pricing, promotions, and product mix strategies. 
• Monitor daily trading performance, analysing sales, waste, shrinkage, and stockholding to protect profitability. 
• Align production volumes to sales forecasts and promotional cycles to optimise yield and minimise waste. 
• Identify margin leakage and implement corrective action plans to safeguard profitability. 

Production, Quality and Innovation 

• Manage strict recipe compliance, portion control, and structured production planning frameworks to ensure consistency and cost efficiency. 
• Maintain high standards of food quality, taste profiling, and presentation. 
• Introduce seasonal items, value-added offerings, and trend-relevant products within approved guidelines to enhance competitiveness. 
• Ensure freshness, availability, and optimal stock rotation at all times including the back-up area. 

Customer Experience and Merchandising 

• Create an engaging, theatre-driven deli environment through strong visual merchandising and food presentation. 
• Execute planograms and promotional displays to maximise conversion. 
• Maintain service excellence standards, ensuring knowledgeable product engagement with customers. 
• Monitor customer feedback and adapt offerings to improve satisfaction and loyalty. 

Operational Excellence and Compliance 

• Ensure full compliance with food safety legislation, hygiene standards, and internal audit requirements. 
• Monitor temperature logs, food handling practices, and quality control checks. 
• Manage staff scheduling in line with productivity levels and sales demand. 
• Drive continuous improvement initiatives to streamline processes and improve efficiency. 

Leadership and Team Development 

• Lead, coach, and develop the Deli team to achieve operational and commercial targets. 
• Build capability in production planning, portion control, and customer engagement. 
• Foster a performance-driven culture focused on accountability, quality, and continuous improvement. 

Reporting and Controls 

• Analyse sales, margin, waste, and stock reports to identify risks and growth opportunities. 
• Implement structured action plans supported by measurable KPIs. 
• Maintain accurate administrative and operational documentation in line with company standards

Closing date - 09 April 2026

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Minimum Requirements:

• Grade 12 (essential)
• 3–5 years’ experience in a Fresh Produce retail environment, with supervisory or management responsibility.
• Strong knowledge of fresh produce handling, merchandising and stock management.
• Experience managing shrinkage, waste control and stock rotation.
• Understanding of food safety and hygiene standards.

Key Responsibilities:

Department Management and Commercial Performance

• Drive sales and profitability of the Fresh Produce department through effective stock management and merchandising.
• Ensure all Standard Operating Procedures (SOPs) are implemented, maintained and adhered to support operational consistency, compliance, and efficiency in the store.
• Monitor daily sales performance and implement actions to achieve departmental targets.
• Manage pricing, promotions and product mix to optimise sales and margin performance.
• Ensure high levels of product availability while maintaining efficient stock holding levels.

Product Quality and Freshness

• Ensure all fresh produce meets company quality standards and freshness requirements.
• Implement strict stock rotation practices (FIFO) to maximise shelf life and minimise shrinkage.
• Regularly inspect product quality and remove damaged or poor-quality stock.
• Ensure correct handling and storage procedures are followed to maintain product integrity.

Customer Experience and Merchandising

• Maintain visually appealing, well-stocked and organised produce displays that attract customers.
• Ensure adherence to planograms, display standards and seasonal merchandising guidelines.
• Promote seasonal and promotional products through effective display execution.
• Deliver a positive customer shopping experience through product knowledge and service excellence.

Stock Management and Waste Control

• Manage ordering and replenishment processes to maintain optimal stock levels.
• Monitor stock movement, shrinkage, and waste levels and implement corrective actions where required.
• Conduct regular stock counts and ensure accurate inventory control.
• Work closely with receiving teams to ensure correct product quality and quantities are received.

Team Leadership

• Lead, coach, and develop the Fresh Produce team to deliver operational excellence.
• Manage staff scheduling to ensure adequate departmental coverage.
• Train team members on product handling, merchandising standards, and food safety procedures.
• Foster a culture of accountability, teamwork, and high performance.

Compliance and Food Safety

• Ensure full compliance with food safety, hygiene and health regulations.
• Maintain clean, organised and safe working areas within the department.
• Ensure all staff adhere to company policies and food handling standards.

Closing Date: 09 April 2026

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Minimum Requirements

• Matric / Grade 12 (essential)
• Qualified Baker (essential)
• Minimum of 2 years’ experience in a bakery or food production environment
• Supervisory experience (advantageous)

Key Responsibilities

• Manage resources effectively to maximise turnover and minimise shortages.
• Ensure adherence to company standards, processes, policies, and procedures.
• Maintain high standards of hygiene, housekeeping, and safe working practices across the bakery floor and back-up areas.
• Ensure that security procedures are strictly followed.
• Ensure all bakery staff deliver consistent service and product quality to customers.
• Plan, coordinate, and control daily, weekly, and monthly production of bakery products according to company specifications.
• Order, control, and manage stock effectively to support production and minimise waste.
• Monitor, control, and follow up on departmental expenses in line with agreed standards.
• Complete and manage all administrative requirements accurately and timeously, including staff scheduling, leave administration, pricing, and cost controls.
• Conduct regular quality checks to ensure product consistency and freshness.
• Prevent wastage, shrinkage, and damages through effective controls.
• Analyse, maintain, and update relevant information and documentation, taking corrective action where required.
• Proactively engage customers, advise on products, understand customer needs, and deliver appropriate solutions.
• Analyse departmental profitability and make recommendations or implement corrective actions to improve performance.
• Support and manage employees to ensure standards are upheld by competent, motivated staff.
• Participate fully in all required training and development initiatives.

Closing date - 09 April 2026

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Minimum Requirements

• Commercial / Financial degree or equivalent NQF level 7 or higher qualification.
• At least 5 (five) years’ experience in products development and/or management.
• Data Analysis and interpretation
• Solid understanding of Commercial Contracts
• Proficient in MS Office (Word, Excel, PowerPoint, and Outlook) and the Internet
• Good communication, analytical and presentation skills
• Value-Added services product experience is advantageous
• Experience in Retail is advantageous

Key Responsibilities

• Define the portfolio roadmap by incorporating the respective products and services plan.
• In conjunction with the HOD: Value-Added Services and strategic partners, develop competitive responses to new market entrants for the portfolio.
• Identify customer behaviour change requirements and link these to product pricing and features.
• Be the custodian for all the respective product portfolio knowledge and information as well as related cost centre management.
• Collaborate with the respective stakeholders to ensure the product value propositions seamlessly integrate into customer value propositions to enable the acquisition and retention of customers, that enhance the PnP Retail proposition.
• Responsible for updates and changes of product and process documentation.
• Provide exception reporting on revenue leakage in maintaining key product performance indicators for the respective product portfolio.
• Implementation of new product or changes to existing products into the business.
• Conduct annual review of product, pricing and features and recommend guidelines to ensure market competitiveness.
• Monitor and evaluate the performance of the product, by considering the targets achieved, acquisition, volumes and revenue generated.
• Set periodic KPI/Steering Committees with respective partners, as defined in the supplier management policy.
• Design and execute on focused campaigns together with the Marketing team, agency, and value-added service providers.

Closing Date: 10 April 2026

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Minimum Requirements

• Bachelor's degree in economics, Statistics, Mathematics, Computer Science, Marketing Analytics or related analytical/commercial field.
• 3- 5 years’ experience in CRM analytics, loyalty analytics or customer data analysis within retail, FMCG, financial services or similar industries.
• Experience using SQL / Snowflake and large customer datasets.
• Experience analysing CRM or marketing campaign perform.

Key Responsibilities

CRM Analytics & Insight Development

• Conduct deep-dive and ad-hoc analysis on Smart Shopper CRM campaigns, customer journeys, clubs and partner initiatives using Snowflake SQL, reporting tools and data selection platforms.
• Analyse shopper loyalty, campaign performance and lifecycle metrics to generate actionable insights.
• Translate data findings into clear recommendations to improve customer engagement, retention and campaign ROI.
• Balance customer value and commercial objectives when analysing CRM opportunities.

CRM Campaign Measurement & Optimisation

• Design and execute analytical test-and-learn frameworks for CRM campaigns and lifecycle initiatives.
• Define reporting metrics and dashboards to track CRM campaign performance.
• Evaluate effectiveness of personalisation, gamification and promotional mechanics.
• Support CRM Manager in monitoring Smart Shopper programme health and CRM KPIs.

Reporting & Data Integration

• Identify ongoing reporting requirements and enhancements, briefing development into DnA, BI and CRM technical teams.
• Integrate customer and transactional data into usable CRM reporting frameworks.
• Ensure CRM reporting outputs are accurate, timely and aligned to business needs

Cross-Functional CRM Support

• Work with CRM Manager, Marketing teams, Digital, DnA and Product Owners to support CRM campaign design and delivery.
• Provide analytical input into customer segmentation, targeting, and lifecycle strategies.
• Support broader Smart Shopper and Customer Insights projects where CRM analytics are required

Team Support & Capability Development

• Mentor and provide QA support to junior CRM analysts.
• Share CRM analytical best practice and develop team capability in data analysis and reporting.
• Support team delivery against campaign analytics and reporting SLAs.

Governance, Compliance & Continuous Improvement

• Ensure CRM activity complies with POPIA and Pick n Pay data governance requirements.
• Identify opportunities to improve CRM measurement, reporting, and targeting methodologies.
• Track industry best practice in CRM analytics and customer engagement measurement.

Closing Date: 9 April 2026

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• Diploma or Degree in Retail, Business, or related field (essential)
• 8–10 years’ experience in retail clothing
• Minimum 4–5 years in a senior multi-store leadership role (Area/Regional level)
• Proven track record of managing large-scale, multi-location operations
• Strong commercial and financial management experience
• Computer literate (MS Office, SAP/reporting systems)
• Valid driver’s license and ability to travel extensively across the region

Regional Strategy & Commercial Performance

• Own and drive sales, profitability, and growth across the province
• Develop and execute regional business strategies aligned to company objectives
• Monitor and analyse performance across all areas and stores, identifying risks and opportunities
• Drive achievement of sales targets, GP, and operational KPIs

Leadership & People Management

• Lead, coach, and develop Area Managers and Store Managers across the region
• Build a high-performance culture focused on accountability and results
• Drive talent development, succession planning, and leadership capability
• Ensure consistent and effective performance management practices

Operational Excellence & Governance

• Ensure consistent execution of operational standards, policies, and procedures across all stores
• Drive compliance with audit, risk, OHS, and security standards
• Conduct regional store reviews and audits to ensure alignment
• Ensure effective stock management, shrinkage control, and operational efficiency

Customer Experience & Brand Execution

• Drive a customer-first culture across all stores in the region
• Ensure consistent execution of visual merchandising and brand standards
• Monitor and improve customer experience and service delivery

Financial & Performance Management

• Own and manage the regional budget, cost control, and financial performance
• Monitor expenses, shrinkage, and stock losses across all areas
• Provide performance insights and recommendations to improve results
• Ensure accurate and timely reporting across the region

Stakeholder Management

• Partner with Executive Leadership, HR, Finance, Supply Chain, and Commercial teams
• Ensure alignment between Head Office strategy and regional execution
• Influence and drive cross-functional collaboration across the business

Change Leadership & Continuous Improvement

• Lead and drive strategic initiatives and transformation projects within the region
• Identify opportunities to improve efficiency, performance, and customer experience
• Support implementation of new systems, processes, and business initiatives

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• Matric / Grade 12 (NQF Level 4 equivalent)
• Diploma or Degree in Retail, Business, or related field
• 5–8 years’ experience in retail clothing, with at least 3 years in a multi-store or senior management role
• Strong experience in store operations, sales, and people management
• Computer literate (MS Office, Teams, reporting systems e.g. SAP)
• Valid driver’s license and willingness to travel between stores
• Ability to work retail hours where required

Sales Growth & Profitability

• Drive sales growth and profitability across all stores in the region
• Monitor and analyse store performance, identifying trends and opportunities
• Ensure achievement of regional sales targets, KPIs, and budgets
• Implement and track action plans to improve underperforming stores
• Drive effective execution of promotions, campaigns, and seasonal changes

Operational Excellence & Risk Management

• Ensure all stores operate in line with company policies, procedures, and compliance standards
• Monitor and manage stock control, shrinkage, and loss prevention across stores
• Ensure effective execution of store operations, administration, and reporting
• Conduct regular store visits and audits to ensure standards are maintained
• Ensure compliance with OHS and security standards

Customer Experience & Brand Standards

• Drive a customer-first culture across all stores
• Ensure consistent delivery of exceptional customer service
• Maintain high standards of visual merchandising and store presentation
• Ensure execution of the customer journey and brand standards

People Leadership & Talent Development

• Lead, coach, and develop Store Managers and store teams
• Build a high-performance culture focused on accountability and results
• Drive performance management, succession planning, and talent development
• Support recruitment and onboarding of store teams
• Ensure effective workforce planning and scheduling across stores

Stakeholder Management

• Partner with regional leadership, HR, supply chain, and support functions
• Ensure alignment between stores and head office strategies
• Communicate business priorities and drive execution at store level

Reporting & Performance Management

• Review and analyse regional performance reports (sales, GP, stock, shrinkage)
• Provide insights and recommendations to improve performance
• Ensure accurate and timely reporting across all stores

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Minimum requirements

• Experience as a Blockman or in a similar role within in butchery or food industry
• Able to cut / manufacture / produce various meat products e.g., loin chops, roast, etc., (This skill will be tested). 
• Strong communication and customer service skills
• Ability to work efficiently and maintain high standards of cleanliness and safety
• Able to work in a cold environment. 
• Be physically able to lift carcasses and containers of meat
• Operate all Butchery Equipment including the Bandsaw. 
• Report any defective equipment/utensils to the Butchery Manager. 
• Control, Merchandise and Promote stock according to laid down procedures and standards. 
• Prepare and break various meat carcasses according to laid down specifications. 
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.  
• Prevent wastage / shrinkage / damages. 
• Check temperatures and monitor/maintain the cold chain. 
• Provide the required product or services and handle customers in a courteous and businesslike manner.   
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils. 
• Assist with the receiving of meat from suppliers. 
• Assist with training staff on various new products / lines.