Armed Response Officer at Fidelity Services Group

QUALIFICATION & EXPERIENCE:

• Grade 10
• Psira Registered Grade C
• Valid Driver's License
• Armed Response Certificate
• Firearm Competency Certificate

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s license - Code
•   B/EB (or former truck license also acceptable)
• Minimum two (2) years driving experience
• Ability to work shifts
• High maturity level

 Duties.

• To familiarize yourself with the area
• To maintain response times as required by management
• Possess the necessary driving skills required
• To make use of the shortest possible routes in the area
• Show empathy to clients and have the ability to listen attentively to client
• The welfare of the client at hear at all times
• Follow up with clients after serious incidences and offer assistance
• Pay special attention to all calls
• Perform a public relations service and introduction call to new clients
• Standoff point. Officer must stand off at delegated places during peak hour.
• Area patrols. During off peak times the area must be patrolled
• Conduct daily parade and comply with

Standing Operating Procedures (SOP)

• General appearance of vehicle. Complete daily/weekly check list
• Maintained personal hygiene. 
• Daily parades will be conducted Taking care of equipment. Complete

Daily/weekly check list.

• Officers are required to submit comprehensive reports and feedback as requested from time to time   
• Accurate information is to be forwarded both upwards and downward
• Assist with any problems or complaints Give full feedback to clients     where necessary