Artisan Aid - Johannesburg at Tsebo Solution

Duties & Responsibilities    

• General, Equipment, Infrastructure and System Maintenance
• Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to various equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
• Conduct investigations and diagnose system or equipment faults.
• Troubleshoot and complete routine and light repairs in line with identified faults.
• Inspect and audit supplies, machinery and systems and address any risk areas
• Assist tradespeople with electrical, plumbing or HVAC repairs
• Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
• Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
• Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
• Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows
• Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs
• Adjust system settings and conduct performance tests using specialized tools.
• Keep management up to date and feedback on status and challenges with regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOP

Maintenance Compliance

• Inspect and test different systems to ensure compliance with safety regulations
• Store maintenance assets; technical stock and parts in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations
• Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems; as well as regulations around HVAC requirements
• Keep up to date with policies and procedures for installing, maintaining and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices

Service Delivery Management

• Establish and maintain a good working relationship with the management and staff.
• Ensure compliance with regulatory requirements.
• Do standby duties as and when required

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced

Skills and Competencies    

• Knowledge required involves the practical application of work procedures and processes
• Planning is generally on a short-term basis (within 3 months) and within regular activity cycles.
• Communicates, co-ordinates and interacts with others in the value chain to ensure maintenance repairs, installations and upgrades are resolved
• Manages one's time and resources to ensure that objectives are achieved effectively and on time.
• Knowledge of technical equipment and materials
• Have a good knowledge of machine tools, general maintenance.
• Excellent skills with common hand and power tools
• Hospitality and customer centric focus
• Knowledge required involves the practical application of work procedures and processes
• Working experience of health & safety management and legislation
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results

Qualifications    

• Grade 12 or equivalent National Technical Certificate
• Minimum of 1 year experience in a general maintenance repair