Assistant Artisan at The South African Revenue Service (SARS)

Job Purpose

• To maintain Regional National Operations Enabling (NOE) buildings/infrastructure by ensuring that all operational maintenance and facilities objectives are achieved. 

Education and Experience

• Senior Certificate / Grade 12 (NQF 4) AND 1 year experience in an electrical, plumbing and general maintenance environment.

Job Outputs:

Process

• Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
• Check and ensure that all equipment is functioning correctly and notify all affected parties immediately of all faults found.
• Communication of transactional outputs and queries in area of work. (I)
• Conduct regulatory compliance inspections to identify non-compliance and risks.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate    problems for investigation and resolution. (I)

People

• Ask for support or training to improve the quality and standard of own work. (I)
• Be open and receptive to possible work changes.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Drive own performance in order to achieve work outputs in line with required response  time, quality and service delivery standards. (I)

Finance

• Adhere to specified standards, policies and procedures to prevent wastage on resources  and escalate associated risk.
• Perform own work well to reduce costs and save money. (I)

Client

• Understand job service requirements in order to meet client expectations. (I)

Behavioural Competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Persuasion Ability
• Problem Solving and Analysis
• Respect (V)
• Trust (V)

Technical Competencies

• Business Knowledge
• Communication skills (Fundamental)
• Data Collection and Analysis
• Efficiency improvement
• Facilities Management
• Functional Policies and Procedures
• Reporting
• Service Delivery
• Standard operating procedure compliance

Deadline:17th April,2026