Assistant Director: Quality Assurance with focus on the Food Services, Consumer Sciences or Related Fields at Quality Council for Trades and Occupations (QCTO)

Job Description

• To conduct accreditation, advocate, monitor, and implement the quality assurance and compliance of quality partners, skills development providers, and assessment enters inked to the QCTO

Key functions: 

• Facilitate the Quality Partner, Skills Development Provider, and Assessment Centre accreditation and or monitoring process; 
• Conduct accreditation and monitoring site visits; 
• Monitor compliance to remediation plans; 
• Domain specific reporting where required 
• Assist in maintenance of website, capturing and analysis of Learner Enrolment data 
• Assist with learner enrolments data specification and be able to monitor and advise Quality 
• Partners (QPs) and Skills Development Providers (SDPs)
• Travel to QCTO stakeholders throughout South Africa where required
• Assist with the evaluation of occupational qualification implementation practice to ensure quality in provisioning and adherence to accreditation standards 
• Professional Interaction with Quality Partners, Skills Development Providers (SDPs) and all other stakeholders
• Operate within the policies, procedures, and rules of the QCTO; 
• Adhere at all times to the values of the QCTO
• Participate as an active member of the QCTO
• Assist colleagues as required

Job Requirements

• A recognized relevant degree in education and training with specialisation in Food Services or Hospitality or Culinary Arts or Consumer Sciences or Food Production or related field at NQF Level 7
• A minimum of six (6) years of work experience in relevant industry of which two (2) years must be at a supervisory level position
• Accreditation / Quality Assurance experience will be an added advantage
• Experience in Microsoft Office (Word, Excel, and Power Point)
• SharePoint experience will be an added advantage
• A valid driver's license
• Knowledge of the education systems
• Knowledge of Public Service
• Knowledge of post-school education framework and relevant Government-wide legislation
• Knowledge of legislative and prescripts such as the National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III 
• QCTO business strategies, goals, and policies.
• Communication and information management 
• Diversity management and managing interpersonal conflict and resolving problems
• Planning and organizing
• Innovation, excellence, empowerment, and recognition 
• Authenticity and accuracy
• Attention to detail, initiative, and proactivity 

Mandatory required competencies and Skills:

• Excellent work ethics
• Adherence to relevant QCTO Policies and ability to implement them
• Ambitious and Results-Driven
• Precise Reporting Skills
• Project Management experience
• Logical and concise Verbal and Written Communication Skills
• Enthusiastic stakeholder liaison abilities
• Flexible with regards to Change Management
• Ability to manage, interpret and analyse information

Closing Date
20/2/2026